商业银行组织架构目标模式的选择

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TimeManagementRandyPauschCarnegieMellonUniversityAugust15th,2007:“3to6months”Todayis3monthsand12days.Historyfolkshere?GoalsAvoidwastingtimeBosses&delegationSpecificskillsandtoolsStressandprocrastination=reallyimportantpoint:•TimeManagementforTeachers,CathyCollins,1987•CareerTrackSeminar:TakingcontrolofYourWorkDay1990“TheTimeFamine”Badtimemanagement=stressThisislifeadviceTheoverallgoalisFUN!TwohourswastedperdayMessydeskCan’tfindthingsMissappointmentsUnpreparedformeetingsTired/unabletoconcentrate•Beingsuccessfuldoesn’tmakeyoumanageyourtimewell.•Managingyourtimewellmakesyousuccessful.Goals,Priorities,andPlanningWhyamIdoingthis?Whatisthegoal?WhywillIsucceed?WhathappensifIchosenottodoit?Doingthingsrightvs.doingtherightthings100thingstodoinmylifeThe80/20RuleCriticalfewandthetrivialmanyHavingthecourageofyourconvictionsGoodjudgmentcomesfromexperienceExperiencecomesfrombadjudgmentInspiration“Ifyoucandreamit,youcandoit”--WaltDisneyDisneylandwasbuiltin366days.Planning•Failingtoplanisplanningtofail•PlanEachDay,EachWeek,EachSemester•Youcanalwayschangeyourplan,butonlyonceyouhaveone!TODOLists•Breakthingsdownintosmallsteps•Likeachildcleaninghis/herroom•DotheugliestthingfirstCovey’sfour-quadrantTODOImportantNotImportantDueSoonNotDueSoonCovey’sfour-quadrantTODO1ImportantNotImportantDueSoonNotDueSoonCovey’sfour-quadrantTODO14ImportantNotImportantDueSoonNotDueSoonCovey’sfour-quadrantTODO1234ImportantNotImportantDueSoonNotDueSoonPaperwork•Clutterisdeath;itleadstothrashing.Keepdeskclear:focusononethingatatime•Toucheachpieceofpaperonce•Toucheachpieceofemailonce;yourinboxisnotyourTODOlistAgoodfilesystemisessentialMyDeskSpeakerphonelowersstressTelephoneKeepcallsshort;standduringcallStartbyannouncinggoalsforthecallDon’tputyourfeetupHavesomethinginviewtodonextTelephoneGetdone:“Ihavestudentswaiting”HowtohangupontelemarketersGroupcalls:11:30amand4:30pmMy“phonehour”everydayOfficeLogisticsMakeyourofficecomfortableforyou,andoptionallycomfortableforothersNosoftcomfortablechairs!Ihavefoldingchairs,somepeoplecutofffrontlegsSchedulingYourselfYoudon’tfindtimeforimportantthings,youmakeitEverythingyoudoisanopportunitycostLearntosay“No”GentleNo’s“I’lldoitifnobodyelsestepsforward”or“I’llbeyourdeepfallback,”butyouhavetokeepsearching.Movingpartiesingradschool…EveryonehasGoodandBadTimesFindyourcreative/thinkingtime.Defenditruthlessly,spenditalone,maybeathome.Findyourdeadtime.Schedulemeetings,phonecalls,andmundanestuffduringit.Interruptions6-9minutes,4-5minuterecovery–fiveinterruptionsshootsanhourYoumustreducefrequencyandlengthofinterruptions(turnphonecallsintoemail)E-mail“ding”onnewmailisaninterruption-TURNITOFF!!Blurting:save-upsCuttingThingsShort“I’minthemiddleofsomethingnow…”Startwith“Ionlyhave5minutes”–youcanalwaysextendthisStandup,strolltothedoor,complement,thank,shakehandsClock-watching;onwallbehindthemTimeJournalsIt’samazingwhatyoulearn!Monitoryourselfin15minuteincrementsforbetween3daysandtwoweeks.Updateevery½hour:notatendofdayFredBrooks’TimeClocksUsingTimeJournalDataWhatdoesn’tneedtobedone?Whatcansomeoneelsedo?WhatcanIdomoreefficiently?HowamIwastingotherpeople’stime?Work-LifeBalanceComingtoCharlottesvilleProcrastination“Procrastinationisthethiefoftime”EdwardYoungNightThoughts,1742BalancingAct“Workexpandssoastofillthetimeavailableforitscompletion”Parkinson’sLawCyrilParkinson,1957AvoidingProcrastinationDoingthingsatthelastminuteismuchmoreexpensivethanjustbeforethelastminuteDeadlinesarereallyimportant:establishthemyourself!ComfortZonesIdentifywhyyouaren’tenthusiasticFearofembarrassmentFearoffailureSometimesallyouhavetodoisask!DelegationNooneisanislandYoucanaccomplishalotmorewithhelpDelegationisnotdumpingGrantauthoritywithresponsibility.TotheworstjobyourselfTreatyourpeoplewellStaffandsecretariesareyourlifeline;theyshouldbetreatedwell!SpecificthingtodoSpecificdate/timeSpecificpenaltyOrreward…forTHEMAlfWeaverTaughtMe…ChallengePeople•Peoplerisetothechallenge:Delegate“untiltheycomplain”•CommunicationMustBeClear:“Getitinwriting”–JudgeWapner•Giveobjectives,notprocedures•TelltherelativeimportanceofeachtaskNevertooEarlytoDelegateSociologyBewareupwarddelegation!ReinforcebehavioryouwantrepeatedIgnoranceisyourfriend–IdonotknowhowtorunthephotocopierorthefaxmachineMeetingsAverageexecutive:40%oftimeLockthedoor,unplugthephoneMaximumof1hourPrepare:theremustbeanagenda1minuteminutes:anefficientwaytokeeptrackofdecisionsmadeinameeting:whoisresponsibleforwhatbywhen?TechnologyJanitor’scommentOnlyusetechnologythat’sworthitVideoofofficeworkerwashereChangethewayyou’redoingthingsRandy’sMagicE-MailTipsSaveallofit,forsearchingIfyouwantsomethingdone,onlyonerecipient.Ifyoureallywantsomethingdone,CCsomeonepowerful.Naggingisokayafter48hoursCareandFeedingofBossesWritethingsdownWhen’sournextmeeting?What’smygoaltohavedonebythen?Whototurntoforhelp?Remember:bosses

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