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页脚内容客舱英语常用语一、常用词组1.seatbelt安全带2.waterextinguisher灭火器3.drychemicalextinguisher干粉灭火器4.traytable餐桌5.wastebin垃圾桶6.trolly餐车7.torch手电筒8.armrest扶手9.estimatedtimeofarrival(ETA)预计到达时间10.estimatedtimeofdeparture(ETD)预计起飞时间11.apron围裙12.tailwind顺风13.headwind逆风14.infant婴儿15.unaccompaniedminor(UM)没有家长同行ㄉ小孩16.briefing任务提示17.transitpassenger转机旅客18.waitinglounge候机室19.baggageinspection行李检验20.handbaggage手提行李21.umaccompaniedbaggage托运行李22.custom海关23.quarantine检疫24.immigration移民局25.baggagetag行李签26.connection班机接驳27.destination目的地28.freebaggageallowance行李重量限制29.loadfactor载客率30.ontimeperformance准点率31.LOST-N-FOUND失物招领32.confirmation确定33.reissuedticket重开的票34.passengermanifest旅客名单35.wheelchair轮椅36.groundstaff地勤页脚内容37.livevest救生衣38.non-stopflight直飞班机39.immigrationcard入境表格40.demonstration示范41.evacuate疏散42.trafficcongestion航路拥挤二、正常程序RegularProcess1.登船Boarding1.1欢迎Greetings1.早上好，女士（先生）。欢迎登船！Morning,madam（sir）.Welcomeboard!2.早上好，先生。欢迎登机。坐头等还是经济舱？Morning,sir.Welcomeaboard.Firstclassoreconomyclass?3.早上好，能帮您什么忙？Goodmorning.WhatcanIdoforyou?4.早上好！请您出示船票。Goodmorning.MayIhavealookatyourferryticket?/Showyourticket,please?5.我是头等舱/普通舱乘务员I’mthestewardessofthefirst-classcabin/economicclasscabin.6.我来为您引座。I’llshowyouyourseat.7.见到您很高兴Nicetoseeyou./Nicetomeetyou.8.请您往里边走，请对号入座Stepinplease.Taketheseattonumber,please.9.请到这边坐可以吗？Wouldyoupleasesithere?10.请向后退一下。Wouldyoupleasebackoffalittle?11.请按顺序，一个接一个。Pleasebeinorder,onebyone.12.请您先走/请跟我来.Afteryou./Followme,please.13.头等舱在二楼，往前走（往后走）Thefirstclasscabinisonthesecondfloor.Goahead(backward).14.小心碰头Mindyourhead,please.页脚内容15.麻烦您侧身让后面的旅客过一下。Excuseme.Pleasegivewaytothepassengersbehind.1.2行李1.让我帮您拿行李好吗？CanIhelpyouwiththeluggage?2.这边请，行李放在这里Thisway,please.Leaveyourluggagehere,please.3.让我帮您把行李放在这里，让开安全通道。MayIhelpyoutoputyourluggagehereandtokeepthesafetypassageclearly?4.请把您的箱子放在指定位置。Pleaseputyourboxintheappointedarea.5.您不能把行李放在这儿，过道不能堵塞。Youmaynotleavethebaggagehere.Theaisleshouldn’tbeblocked.6.请您配合不要把行李放在紧急出口旁边。您可以把它放在座位旁边。I’mafraidyoucan’tleaveyourbagthere.Youaresittingnexttotheemergencyexit.Ithinkyoumayfindthere’senoughroomtoputitnearyourseat.1.3座位Seating1.您好，请从这边通道往前走。Goodmorning(afternoon,evening).Thisaisle(way),please.2.请从这边上楼梯，楼上是头等舱/贵宾舱。Pleasegothiswaytotheupstairs.3.请跟我来，您的座位在客舱中部。Followme,please.Yourseatisinthemiddleofthecabin.4.是左边靠走廊座位------这是您的座位。Anaisleseatontheleftside------hereyouare,sir.5.恐怕您坐错位子了，G100正好在那边走廊的后二排。I’mafraidyouareinthewrongseat.G100isjusttworowsbehindontheotheraisle.6.请稍等一下，我查查看。Excusemeforasecond,I’llcheck.7.为了您的安全，请您坐好Pleasebeseatedforyoursafety.8.请您系好座椅上的安全带，谢谢Pleasefastenyourseatbelt,thankyou.9.座椅排号在座椅扶手上。Seatnumbersareindicatedonthehandrailofchair.10.您的座位是G**，请跟我来。YourseatnumberisG**.Pleasefollowme.页脚内容11.旅客登船完毕后，我帮您看看第一排有没有空座位。Aftertheboardingfinishes,I’llseeifthereisanyvacantseatforyouinthefirstrow.12.G101座位没有旅客，启航后您可以去坐。TheseatG101isvacant,andyoucanchangeyourseataftersetsail.13.对不起，您旁边的旅客想和她的孩子坐在一起，您方便跟她换座位吗？Excuseme.Theladynexttoyouwantstositwithherkid.Wouldyoumindchangingseatswithher？14.对不起，我已沟通过了，但那位旅客还是想坐靠窗的座位。Ihavetalkedwiththatpassenger,buthewouldmorelikethewindowseat.15.为了使客轮保持配载平衡，请您回到指定的位子上坐好，谢谢您的合作。Inordertokeeptheferryinbalance,pleasereturntoyouroriginalseats.Thankyou.16.对不起，您先在座位休息，我去问一下，马上就回来。Iamsorry.Pleasesitinhereforthetimebeing.Iwillcheckitwiththegroundstaffandbebacksoon.17.让您久等了，是我们工作的失误。您现在可以坐在XX座位，我带您过去。Thankyouforwaiting.Itisourfault.PleasesitinX.I’llshowyoutheway.18.我理解您，我替您去看看是否有空座位，请您暂时坐在这个座位。IappreciateyourproblemandI’llseeifthereisanyemptyseat.Wouldyoupleasesithereforthetimebeing?19.客轮马上要启航了，请不要在客舱内走动。Theferryisabouttosetsail.Pleasedon’twalkaboutinthecabin.20.请您回到您座位上好吗？客轮马上要启航了。Wouldyoupleasereturntoyourseat?Theferryissettingsailsoon.21.请您到这边坐，会感觉好些Ifyoufeelseasick,pleasesithereandyouwillfeelbetter.1.4升等1.您可升等头等舱或贵宾舱，这样您能好好休息一下。YoucouldupgradefirstclassorVIPclasssothatyoucantakeabetternap.2.你想由普通舱等升至头等舱等吗?船上可以为您办理升舱手续。Wouldyouliketoupgradeyourclass?Wecanupgradeyouonboard.3.你可以先上二楼,稍后会有乘务员为您办理补票手续，每位80元.Youcangoupstairsfirst;thenwe’llchargeyouextra80Yuanforupgrade.4.对不起，这是普通舱票,你可以付差价升等.Sorry,yourticketistheeconomicclass，youmaypaytheextraforupgrade.5.头等舱免费提供饮料、点心以及可以优先下船。Thefirst-classcabinfreeprovidesdrinksandmeals,passengeralsocanenjoyprioritylanding.6.您可以升舱，不过要付差价部分的钱。Youcanupgradeyourclass,butyouhavetopaytheextra.7.对不起，请您们几位谈话声音小些，以免影响其他客人休息。Excuseme,butcouldyoutalksoftlytoavoiddisturbingtheothers.8.请将您的椅背调直。页脚内容Pleaseputthebackofyourseatinanuprightposition.9.让您感到舒适是我们的职责。It’sourdutytoletyoufeelascomfortableaspossible.1.5供餐Meal1.您想先喝点什么?Wouldyoulikeanythingtodrinkfirst?2.谢谢，让您久等了。这是您的咖啡，还要点什么?Thankyouforwaitingsir．hereyouare．Anythingmore?3.先生/女士，这是今天的饮料，你想喝些什么?Here’sthedrinklist.Whatwouldyouliketohave?4.稍候我们将为您下订。We’lltakeyourordersoon.5.我们马上给您提供饮料。这是茶单。We’llsoonbeservingdrinks.Hereisthemenu.6.刚才您在休息，我没有打扰您，请问您要喝点饮料么？我们有各种果汁、还有热茶和咖啡，您喜欢哪种？Wedidn’tdisturbyouwhenyouwerehavingarest.Wouldyoulikesomethingtodrinknow?Wehavejuice,mineralwater,hotteaandcoffee,whichwouldyoulike?7.对不起，我们服务时您睡着了，没有叫醒您，现在您想喝些什么？Sorry,youweresleepingwhileweserved.Ididn’twanttointer