商务英语-中国的商务礼仪-全英文

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AdvicetobusinessvisitorstoChina小组成员:CatalogBusinessdressGift-givingAppointmentConversationEntertaining23Businessdress1AccordingtotheChinesecharacteristicdressetiquette,theChinesewestern-styleclothingcultureisnotverydeep,usuallywearsthewestern-styleclothingthepersontobefewPublicaccesstobasicrequirementsofCostumeparty,dressedneatlyonthegood,casual,simpleisbothcomfortableandcanclosethedistancebetweenpeople.BusinessdressDifferenttypesofbusinesssituations:41It'sworktime,sometimesnotnecessarilyintheoffice.Forexample,acompanysecretaryaccompaniesabossorclienttoameal,butisondutyasasecretary.Thiskindofoccasionisnotusuallygiveprioritytobythesuit;theofficialbusinessoccasionisnotsuitabletowearthefashionabledressandthecasualdressgenerally.BusinessoccasionBusinessdressDifferenttypesofbusinesssituations:51SocialoccasionSocialInteractionshavetheirownpersonality.Firstofall,socialoccasionsaredividedintofive:socialoccasions:Ball,banquet,concert,party,meeting.Inthesesocialoccasionsclothingisfashionpersonality;socialoccasionsshouldnotwearuniforms,thegeneralsocialatmosphereisveryrelaxedandhappy,youwearauniformintothedestructionofthemood.BusinessdressDifferenttypesofbusinesssituations:61leisureoccasionIfaccompaniedbythebossorcustomersappearinleisureoccasions,butalsotoleisure-orientedclothing.BusinessdressTPOprincipleofbusinessdressTIME时间原则PLACE地点原则OCCASION区分场合71Businessdress81DresscodeforbusinesspresonsFittheprofile符合身份Avoidweaknessanddon’ttaketheadvantageofstrengths避短不扬长Followtheroutine遵守惯例Followthestandard,standardizedrequirementsHideyourweaknessesaccordingtoyourowncharacteristics,butdon'tbetooopenaboutyourstrengths--theyareintrovertedandeasytogainrespectfromothers.Useformaldresscodeinbusinesssituationstoshowthatyouareserious,whilechoosingappropriatedresscodeiscrucialinanybusinesssituation.Businessdress91BusinessPersonnel(men)wearingasuit1、Strictlyfollowthethree-colorprinciple:Informaloccasions,thebodygenerallynotmorethanthreecolors(includingbriefcase,socks,etc.)2、Wearingasuitofthethreemajortaboos:theLeftSleevelogodidnotopen;cannotwearnylonsocks,cannotwearwhitesocks(withthebestshoeswiththesamecolor);cannotusecasualshoeswithasuit.3、Thechoiceoftiecoloristhefocusofthesuit:themaincolorofthetieshouldbedifferentfromtheshirt;thecolorshouldbemorebrightthanthecoatBusinessdress101BusinessPersonnel(ladies)wearingaprofessionaldressnote1、Strictlyadheretothethree-colorprinciple:Informaloccasions,theoverallbodyisnotmorethanthreecolors(includingbriefcase,socks,etc.)2、thethreetaboosofwearingprofessionaldress:thebrandnameofthenewdressisnottakenapart;thecoloroftheskinsocks(cannotbedamaged);wearsandalsandsocks,wearshortskirtsandsocks;avoiddew,Short,throughBusinessdress111BusinessPersonnel(ladies)wearingaprofessionaldressnote3、attentioncannotwearcasualshoeswithprofessionaldress,wearskirtsratherthandarningsocksalsodonotwearshortsocks4、hairandclothingcollocationwillbecomeamajorpoint;generallydonotadvocatewearingponytail12Gift-giving2ThereisasayinginChina:InthecourseofdealingwithChinesepeople,UnderstandingChina'sgift-givingcultureandchoosingtheirfavoritegiftswillsurelydomorewithless.13Gift-giving2TabooswhengivinggiftsinChinaHowever,whengivinggifts,theenthusiasmshouldbemoderate,andsometimesexcessiveenthusiasmiscounterproductive.Therefore,whenitcomestogivinggiftstotheoutsideworld,weshouldmainlypreventthefollowingproblems:first,preventtoomuch.Second,preventbeingtooexpensiveforotherstoaccepteasily.Third,preventthevolumefrombeingtoolargeforeasycarrying.14Gift-giving2TabooswhengivinggiftsinChinaChinesesayinggoes,Manypeopledon'tblame,butSomegiftscannotbegiventoChinesepeoplewhopayattentiontothemeaningofFengShui,suchas:Clock,handkerchief,towel,pear,shoes,umbrella,strawmat,etc.。Sendingthebellmeansthatdeliveringtheendisunlucky.中华俗谚说“礼多人不怪”,不过有的礼物对于讲究风水寓意的中国人来说是万万不能送的,比如:钟、梨、鞋、伞、草席等。其中送“钟”意味“送终”是不吉利的。15Gift-giving2GifttypeIfyourcompanyhasproductsthatarereadytogoonthemarketorlimited-editionproducts,youcanusethemasgifts.如果你们公司有准备上市的产品或者限量发行的产品可以作为礼物,以表重视。EnterpriseGifts16Gift-giving2GifttypeHandmadegiftsHandmadegiftsaremoresuitableforcustomerswhohaveagoodsenseoftrust,andstrengthenthecloserelationshipwitheachotherthroughsuchgifts.Forexample,cakesandcookiesmadebyyourgirlfriend,ortoymodelsyouassembleyourself.手工类礼品更适合有了不错的信任感的客户,通过这样的礼品加强彼此之间的亲近关系。比如你女朋友做的蛋糕、曲奇,或者你亲自组装搭建的玩具模型。17Gift-giving2GifttypeGiftsforphysicalandmentalneeds:Chinesepeoplearehappierwhentheyreceiveagifttheyjustneedthanwhentheyreceiveavaluablegift.Forexample,ifthecustomer'swifewantstoproduce,shecansendababysuit.中国人收到正好需要的礼物比收到贵的礼物更开心。比如客户的夫人要生产,可以送上婴儿套装。18Gift-giving2GifttipsTheChinesetakefamilyseriouslyandcangivegiftsinthisregard.Forexample,giveyourchildafavoritetoyoranamusementparkticketforthewholefamily.中国人非常重视家庭,可以往这方面送礼。比如送孩子喜欢的玩具或者全家一起参与的游乐园门票。19Gift-giving2GifttipsModernChinesepeoplepreferpersonalizedproducts,anduniquegiftsaremorefavorable.现代中国人更喜欢个性化的产品,独一无二的礼物更能获得好感。20Gift-giving2GifttipsChineselikeauspiciousness,sotheycangiveblessingsandmoralgifts中国人喜欢吉利,可以送祝福寓意的礼物21Gift-giving2Gifttip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