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商务交际英语（1）模拟题I.MULTIPLECHOICE（10小题，每小题1分，共10分）Choosetheletterindicatingthebestchoicetocompleteeachsentenceoranswereachquestion:WhichofthefollowingisNOTanexternalbarriertocommunication?Motivationorinterests.Environmentalfactorssuchaslightingandheat.Aclosedorauthoritarianclimate.Anopenclimateinwhichcommunicationflowseasily.WhatisNOTincludedinthepurposeofcommunication?Toestablishgoodwill.Tobuildself-esteem.Toobtaininformation.Topracticeusinglanguageaccurately.Ifverbalandnon-verbalsymbolsinthesender’smessageconflict,receiversgenerally________.believethenon-verbalsymbolsovertheverbalsymbolsbelievetheverbalsymbolsoverthenon-verbalsymbolsdon’tknowwhichtobelievebelieveboththeverbalandnon-verbalsymbolsTocommunicateeffectively,thesendermust________.useaudienceanalysis,examinethemessage’senvironment,encourageandinterpretfeedbackuseaudienceanalysis,readandlisteneffectivelyuseaudienceanalysisandovercomeexternalandinternalbarrierstocommunicatespeakandwriteclearly,anduseproperequipmentWhencommunicatingwithotherpeople,rememberthateveryonewantstofeel________.admiredandcaredforunderstoodandimportantimportant,competent,andadmiredvalued,respected,andunderstoodWhichofthefollowingstatementsaboutbodylanguageistrue?Peoplefromdifferentculturesinterpretbodylanguageindifferentways.Basicbodylanguageisuniversal;itmeansthesametoallpeople.Facialexpressionsareuniversal,butgesturesarelessso.Friendlybodylanguageisallthesame;unfriendlyorthreateninggesturesvary.Whichofthefollowingisareceiver-orientedstatement?IgrantyourrequestforvacationfromtheweekofAugust14th.Ourcompanyworkshardtomeettheneedsofourcustomers.Asourguest,youwillreceivetheattentionthatyoudeserve.Wemakeeveryefforttoserveourclientsefficientlyandattheirconvenience.WhatisNOTincludedinthestageofplanningamessage?Toidentifytheobjective.Todeterminethemainidea.Tochoosesupportinginformation.Toevaluatethemessage.WhichofthefollowingisNOTincludedinthecommonabusesofmemos?Writtentoofrequently.Writtentogainattention.Writtentoexpressonemainidea.Writtenbyacommittee.Accordingtothecoursebook,whichofthefollowingstatementsisNOTtrueinlettersthatcontainneutralorpositivemessages?Theendingshouldbefriendly,courteousandpersonable.Themainideacanbepresentedattheend.Supportinginformationshouldbepresentedasmuchaspossible.Moreinformationshouldbepresentedlater.II.TRUE/FALSE（10小题，每小题1分，共10分）WriteaTinthespaceprovidedifthestatementistrue.WriteanFinthespaceifthestatementisfalse.Yourjudgmentshouldbebasedonyourunderstandingofthecoursebook.T/F______11.Theprimaryparticipantsinthecommunicationprocessaresendersandreceivers.______12.Allbusinessmessagesshouldpromotegoodwill.______13.Onceyourunyourwordprocessor’sspellchecker,yourwritingwillbefreeofspellingerrors.______14.Alettercontainsbothverbalandnonverbalsymbols.______15.Whenconversingwithacoworker,thedistancebetweenthetwoofyousendsanonverbalmessage.______16.Thewordspoliceofficer,technicianandserverareallneutral,orunbiased.______17.Audienceanalysisshouldbeamajortoolfortheeffectivesendersofmessages.______18.Ifaworkteamisgoingtobeeffective,itisusuallyeffectivefromtheveryfirstmeeting.______19.Toovercomediversityintheworkplace,thebestplanistooverlookdifference.______20.Proofreadingthehardcopy,evenafterproofingonscreen,ensurestheaccuracyofadocument.III.READINGCOMPREHENSION（10小题，每小题2分，共20分）Readthefollowingtwopassagesandanswerthequestions.PassageOne:Completemessagescontainavarietyofsentencetypes.Youwillholdyourreaders’attentionifyouvarythelengthandstructureofyoursentencesaswellasthestructureofyourparagraphs.Itisbesttokeepsentencesat20wordsorless.Atthesametime,itaddsinteresttohavesomenoticeablyshortsentences—perhaps10wordsorevenfewer.Usingsentencesofdifferentlengthskeepsyourwritingfromfeelingchoppyormonotonous.Asyouvarysentencelength,yoursentencestructurenaturallyvariesaswell.Alternatesimplesentenceswithcompoundandcomplexsentences.Varyingparagraphlengthalsokeepsyourwritingfrombeingchoppy.We’vealreadysaidthattheopeningandclosingparagraphsofamessageshouldberelativelyshort.Whenwritingyourmiddleparagraphsplanthemsothattheyaverageaboutsixoreightlineslong.Mixinashort,two-orthree-lineparagraphsometimestoaddinterest.Ashortparagraphalsoisawaytoemphasizeanimportantpoint.21.Itisadvisabletokeeptheaveragelengthofasentenceat______.morethan20words.notmorethan20words.10wordsorfewer.22.Thewordchoppyinthepassagemeans______.shortirregularwavescutintopiecesshort,brokenandslightlyrough.23.Accordingtothelastparagraph,______.thelengthofallparagraphsshouldbethesamethemiddleparagraphsshouldbeshorterthanthebeginningandendingonesthemiddleparagraphsshouldbelongerthanthebeginningandendingones24.Whenyouwritesentencesofdifferentlengths,______.thestructureofthesentenceswillalsobedifferenttheywillhavethesamestructureyourvariationwillhavenoeffectonthesentencestructure25.Inthefollowingstatements,whichistrueaboutashortparagraph?Itislessimportantthanalongparagraph.Itcanbeusedtoexpressemphasis.Youhavetoputashortparagraphafterseveralshortparagraphs.PassageTwo:Althoughlanguageisanimportantpartofcommunication,communicatio