华中科技大学硕士学位论文团队成员人格特质组成、知识分享与团队效能姓名:沈国祥申请学位级别:硕士专业:企业管理指导教师:李丹20080429IInput—Process—Output“”37IIAbstractTeamisnowthebasicunitofworkingandstudyinenterprises.Inrecentyearsoneoftheimportantresearchissuesishowteamcompositionaffectsteamdynamicsandperformance.Inthepast,mostofresearchesfocusedonthevisiblevariablecharacteristics,suchasdemographicvariable,untilrecentlythereareafewresearchesdiscussontheimplicitcognitivevariables.Basedon“Input-process-Output”modelasthebasicresearchframework,whichisrecentlypopularusedonteamtopicdiscussions,weexploredthepotentialimpactsofteampersonalitytraitscompositiononteamknowledgesharingandteameffectiveness.Howtoeffectivelytaptheknowledgeofeachteammemberstorealizepersonalknowledge’ssharingandinternalcommunication,soastopromotetheinnovationlevelandlearningspeedisthekeyforimprovingenterprise’scorecompetitiveness,istheimportantaspectforteaminterpersonalprocess,andisalsoakeyfactorforenhancingtheteameffectiveness.Presentresearchprimarilyfocusedontheknowledgesharingorganizationatmosphere,managementmeans,managementmechanisms,andthesupportsystemandtechnicalforinformationandcommunication,butfewontherelationshipbetweenteampersonalitycompositionandteamknowledgesharing.Basedon“BigFive”,weexploredthepotentialimpactsofteammember’spersonalitycompositiononteamknowledgesharingandteameffectiveness.Usingdescriptionfordataanalysis,correlationanalysis,andregressionanalysis,weanalyzeddatafrom37teamsconsistedbycollegestudents.Theresultsshowthat:personalitytraitcompositionindeedaffectsteamknowledgesharingandteameffectiveness.Intheteampersonalityelevation,exceptfortheconscientiousness,otherstability,extraversion,openness,andagreeablenesselevationshowanpositivepredictiononteamknowledgesharing.Inteampersonalitydiversityaspect,onlytheextraversiondiversityshowsasignificantpositivecorrelationwithteamknowledgesharing,buttheconscientiousnessdiversityshowsasignificantnegativecorrelationwithit.IIITheteamstabilityelevation,extraversiondiversity,andtheopennesselevationshowanpositivepredictiontoteameffectiveness,butconscientiousnessdiversityshowsanegativecorrelationwithit.Moreover,theextraversionandagreeablenesselevationshowanpositivecorrelationwithcooperationsatisfaction,butagreeablenessdiversityshowsopposite.Teamknowledgesharingplaysanintermediaryroleinstabilityelevation,opennesselevation,extraversiondiversity,conscientiousnessdiversityforteameffectiveness.Inaddition,teamknowledgesharingisamediatorbetweenextraversiondiversity,agreeablenesselevationandteamcooperationsatisfaction.KeyWordsTeamEffectivenessKnowledgeSharingBigFivePersonalityPersonalityTraitsComposition“√”111.1Webber,1964,Mohrman,etal.,1995“”Miles,Snow,1984“”“”“”“”Bahrami,Evans,1989Bahrami,Evans,1989Stewart,Barrick,2000—Hackman,1986Peters,1988Tornatsky,1986Katzenbach,1993·2Montoya-WeissM.M.,Massey,A.P.,2001Wellins,Byham,Dixon,199420051.2Rentsch,Klimoski,2001Harrison,Price,Gavin,Florey,2002Marks,Sabella,Surke,Zaccaro,200221“”Hofrichrter,McGovern,2001“”32006“”20052006“”—demographicbackgroundO’Reillyetal.,1989Harrisonetal.,19982007Harrsionetal.,2002Harrsionetal.,2002Neuman,Wagner,Christiansen,1999Barrick,Stewart,Neubert,Mount,1998Drucker1993Bartol,Srivastava,2002Scribner,Donaldson,2001Cooke,Salas,Cannon-Bowersetal.,2000Druskat,Kayes,20024,,I-P-OInputProcessOutputMarks,Mathieu,Zaccaro,2001Carron,Hanusenblas,1998Cohen,Bailey,1997I-P-O1.31)52)3)4)1.41-11)2)3)4)5)6)7)8)65123451-1722.12.1.1teamSundstrom,etal.1990Harrington-MacKin1993Wellinsetal.,1991Hackman1987Salas1992Hackman1987Robbins20012-182-1Robbins2001123492.1.2Gladstein1984Hackman1990123Cohen,Bailey1997123“”“”Gladstein,1984Lurey,Raisinghani,2001Lurey,Raisinghani,2001McDonoughetal.,2001,Pauletal.,2004,Gladstein,1984MilesMangold,2002Gladstein,1984Gladstein,1984Warkentinetal.,1997Lurey,Raisinghani,102001Pauletal.,20042.1.3“——”input-process-output,IPO“”“”“”Gladstein1984Gist1987Guzzo,Shea19921)CampionCampion199319962-2Campion,11CampionCampionIPO2-2Campion2)Cohen,BaileyCohen,Bailey199754“”2-3122-3CohenBailey“”Cohen,Bailey1997“”I-P-O2.22.2.1GordonAllport60“”Personality13Monut,Barrick,1998Barry,Stewart,1997Neuman,etal.,1999Teampersonalityelevation,TPEBarrick,etal.,1998Barry,Stewart,1997Teampersonalitydiversity,TPDNeuman,Wagner,Christiansen,1999Barrick,etal.,1998Neuman,Wright,19992005142.2.2Driskell,Hogan,Salas,1988Driskelletal.,1988Mount,Barrick199810“”Costa,McCrae,1990“”Funder,200190Ender,Speer,1998Costa,McCrae19921)EmotionalstabilitySBarricketal.,1998Neumanetal.,1999Simons,Peterson,2000)2)ExtraversionEBarricketal.,1998Neumanetal.,1999socialinteraction15Mount,Barrick,19983)OpennessO)Barricketal.,1998Neumanetal.,1999Mount,Barrick,19984)AgreeablenessABarricketal.,1998Neumanetal.,1999LePine,VanDyne,20015)ConscientiousnessCBarricketal.,1998Neumanetal.,1999MountBarrick,1998Daniel,Timothy,199612McCraeCosta“”2.32.3.116Hackman,1986Peters,1998Tornatsky,1986stickyDrucker,1993Margaret1994Nonaka,Takeuchi1995“”“”2-4FromTO2-4Nonaka,Takeuchi17Senge1997“”Senge1997“”“”“”Sveiby1997Wijnhoven1998Davenport,Prusak1998“”“”“”“”“”182.3.2