团队的建设与管理(1)

11122“”“”“————”33=“”“”……——“”244·AITAMBAZEROProgram55·66·37712345881991+12410102TeamTeamR11111212513133?1414TargetEspritDecorpsMethodAbility//TEAM1515—123461616317171818—7191942020212182222582323················82424················8-292525··········8-32626——2727——18234561028282929——12343030111231131311“”2343232“”P&G1“”3333——199035……123434“”“”“”“”“”——3535····3636133737······……38382339394144040————————41414242——SWOT154343123454444345455S………………1646464747·48484174949M-UnitM-Unit——5050……5151200020002000M-UnitM-Unit185252——·ISO··——····5353——“”“”54541234519555515656C-SMARTC-SMARTSpecificMeasurableAchievableResult-orientedTime-limitedChallenging57575W3Hwhat·when·who·where·whyhow·howmany·howmuch20585825959——6060······················216161——6262——6363322646465656666236767——···——·——QCDSF6868——6969——247070717147272····257373··7474··7575··267676··ZEROProgram777757878SLAMSLAMSimplificationLeveragingAccelerationMultiplication·————27797980808181·PDCA/DMAIC·5W2H·····-128828218383Team-work848429858586862···87873088881-289893——9090···A.··……···B.319191·1·1·2C.——·1·2·3D.9292·1000·5·E.9393432949495955OnJobTrainingOnJobTraining·9696339797CorporationCoachCorporationCoach69898999911123434100100163edu20%50TCL……AECACCA3A