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LettersofApologyLettersofApology3stepstofollow:表明歉意说明具体原因及补救办法再次致歉PersonalApologyJan.15,2010DearJohn,Iamsorryforforgettingourdinner.Itwascompletelymyfault.Iwassobusyatworkthatitslippedmymind.IwouldliketotreatyoutoanicedinnernextFridaytomakeupforit.IhavemarkedthisdateinmycalendarsoIwillnotforgetitagain.I’dliketoapologizeagainformissingthepreviousarrangement.Yours,DearMichael,I’mwritingtoapologizeforforgettingtoreturn“theBeatles”CDtoyouwhenIleftCanada.IwasinsuchahurrythatIpackedeverythinginmyluggagewithoutcheckingcarefully.HadIpaidmoreattentionthen,Iwouldnothavemadesuchastupidmistake.NowsomethingmustbedonetosolvetheproblembecauseIunderstandyoucherishtheCDenormously.Icaneithersendittoyoubyexpressmailoralternativelycompensateyouatareasonableprice.Ifyoudonotmind,ImaybringitbacktoyounexttimeIgotoCanada.Ireallyhopeyouwillacceptmysincereapology.Iamlookingforwardtohearingfromyousoon.Faithfullyyours,BasicPatterns(1)Wearevery/extremelysorrytolearnthat…(2)Pleaseacceptourapologiesfor…(3)IamwritingthislettertoapologizetoyouforthemistakeImadeinthework.(4)Iwouldliketoapologizeagainformissingtheappointment.(5)ThisfaultisentirelymineandIdeeplyregretthatitoccurred.(6)我们十分遗憾这一失误给你带来不便。Wegreatlyregrettheinconveniencethiserrorhascaused.(7)Onceagain,I’dliketoapologizeforthedelayofpaymentandanyinconveniencecaused.(8)Iacknowledgethatmyfaulthasbroughtyougreattroubleandinconvenience.(9)我承认我们的疏忽给您带来了不便。我会尽我所能避免错误再次发生。IrealizethatourneglectmusthavecausedyousomeinconvenienceandIwilldoeverythingpossibletoavoidanyfurthermistake.(10)我向您保证，此类错误不会再次发生，如您能给我们一次改进的机会，我们不胜感激。Icanassureyouthatthismistakewillnothappenanymoreandwewouldappreciateitverymuchifyoucouldgiveusanopportunitytoimprove.道歉信开头IamsosorryformymistakeandIamnowwritingtoapologizeformycarelessness.Imustapologizetoyouformyterriblemistake.道歉信结尾PleaseforgivemeformycarelessnessandtheinconveniencethatImayhavecaused.Isincerelyhopethatyouwillacceptmyapologies.IamsorryfortheinconveniencethatIhavebought.模板1：Dear,Iamwritingthislettertoapologizetoyouforfailingto.Thereasonisthat.IamsorrythatIcan‘tfinishintime,butisitpossiblethatImakeupthelossby?Ifso,Iwillputeverythingelseasideto.Idohopethatyoucanunderstandmysituationandacceptmyapology.Yourssincerely模板2：Dear,IamterriblysorrythatIamunableto.ItismainlybecauseatthattimeIwillbefullyoccupiedby,whichconflictswithyour.Therefore,Iamforcedtoadjustmyscheduleandcannotbepresentatyour.Isincerelyhopethatyouwillenjoyagoodtime.Bytheway,canwehavedinnertogethersometimenextweek?IhopeIcanmakeupfortherearrangement.IamreallysorryandItrustthatyouwillunderstand.YourssincerelyDirections:Oneofyourforeignfriends,John,willbevisitingyourcity.However,forsomereasons,youcannotmeethimattheairportontime.Writealetteraskinghimtowaitforyouattheairportandtellhimhowtorecognizeyou.亲爱的约翰：我非常期待着你来参观我们的城市。这么多年来我们一直通信，我早就想见到你了。但是很抱歉我不能按时到机场接你。因为你的飞机是一大早就到达机场，而我最早也要1小时后才能到。你能不能在旅客休息室等我，你可以利用这段时间吃早饭。顺便说一句，因为我们没过面，我得告诉你怎么找我：我大概1.65米，长发，穿白色的裙子。希望早点见到你。DearJohn,Iameagerlylookingforwardtoyourvisittoourcity.Afteralltheseyearsofwritingtoeachother,Icannotwaittoseeyou.However,IregrettoinformyouthatIwillnotbeabletomeetyouattheairportontime.Thereasonisthatyourflightwillarriveearlyinthemorning,buttheearliesttimeIcanreachtheairportwillbeaboutanhourafteryouland.Willyoupleasewaitformeinthearrivallounge?Youcanhavebreakfastwhileyouwait.Bytheway,aswehavenevermetImusttellyouhowtoidentifyme:Iam165cmtallandhavelonghair.Iwillwearawhiteskirt.Hopewecanmeetsoon.Sincerelyyours,1.Writeathank-youlettertoexpressyourthanksforascholar’shelpwithyourresearchonsilkproduction.Tellhimyouwillcherishthememoryofworkingwithhimandwelcomehimtovisitagain.2.AforeigndelegationisgoingtocometoChinaandhavemeetingsatyouradministration.Astheorganizerandcoordinator,youhavealreadysentthemadetailedagenda.However,nowyouneedtoinformthemofthereschedulingofonemeetingandapologizefortheinconvenience.