酒店管理营远计划酒店XXXX商业计划书(叶予舜)

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HotelName提交酒店:City城市:BrandTier品牌:SiteNumber编号:No.ofRooms客房数:0No.ofOutlets餐厅数:SizeoftheBiggestBallroom最大宴会厅面积:DateofOpen开业日期:GM/HM/RM总经理/酒店经理DOF财务总监:DOSM市场营销总监:DOFB餐饮总监:SubmissionDate提交日期:Area区域:Country国家:Currency货币单位:DataFillIn数据WandaHotels&ResortsHotelsAreRequiredToFillInCellsHighlightedInLightTurquoiseOnly只有“浅绿色”的格子才需要并可以填数字,请不要破坏“白色”格子,因白色格子已设有程序。PlazaABCP.R.ChinaChinaRMBSubmittedBy提交人:第1页1.1-1CurrentyearsummaryPleasecheckthesummaryofcurrentyearfigures.请查看今年的数据总结1.1-2CurrentyearinputPleaseinputtheProfitandLossSummaryofcurrentyearActual,ForecastandcurrentyearBudgetbyeachmonth.请按月份,输入今年实际及预测的和今年预算的损益汇总表1.2-1NextyearsummaryPleasecheckthesummaryofnextyearfigures.请查看明的数据总结1.2-2NextyearinputPleaseinputtheProfitandLossSummaryofnextyearBudgetbyeachmonth.请按月份,输入明年预算的损益汇总表SUMMARY概要SectionA:HotelVisionA部分:酒店愿景Describeyourhotel'svision:Wheredoyouseeyourhotelinthenextfewyears?请表述酒店的愿景:您是如何看待酒店今后几年的发展?SectionB:HotelPositioningStatementB部分:酒店定位Youshouldanalyzeyourperformanceandthebudgetforplannedyear.BasedonthisframeaPOSITIONINGSTATEMENTforyourhotel.你应该分析已做计划的年份中,酒店的运营表现与预算。基于这些分析,Thisstatementshouldindicatethedirectionyouwanttogoi.e.themajorsegmentsyouaretargetingandthePR/Marketingmessageforthemarket.酒店定位应该明确酒店的发展方向,例如酒店主要的目标市场以及酒店公关的市场宣传方向Theabovestatementclearlytargetsthebusinesstravelerfortheirbusinessstays,meetingsorholidaysandmarket'sthehotelasawelldifferentiatedproductwhichhassomethingforallagegroups.上述定位描述清楚的陈述了酒店目标市场是商务旅客,为他们提供住宿,会务和假期服务。Pleasekeepinmindthatthispositioningstatementwillbecomethebaseofyourbusinessplanningfortheyear.Yourbudgeting,yourmarketingactivities,promotionactivitiesshouldallbelinkedtothisstatementorderivedfromthis.请记住,酒店定位将是酒店今年业务计划的指导基础。酒店的预算,酒店的市场竞争对手,酒店的促销活动都将与之息息相关。SectionC:KeyFinancialObjectivesC部分:财务目标Basedonyourbudget,pleaselistthetopfinancialobjectivesfortheyear.根据酒店的预算,请列出今年主要的财务目标e.g.:TargetedMarketSegments;TargetedRevPARandRGIposition;Targetedcontrolincertaincosts;TargetedRatestrategyspecifictocertainsegments;TargetedChannelRevenuesfortheyear;TargetedCateringandBanquetsrevenuesfortheyear.例如:细分市场目标;单房产值和酒店收入产出指数目标;成本控制目标;每个细分市场的价格策略;全年的第三方订房渠道的收益目标;全年的宴会餐饮收益目标SectionD;KeyNonFinancialTargetsD部分:非财务目标Thissectionshouldincludeitemslike这部分设计的内容如:TargetedWandaClubeenrollment,Medalliaetc;Targetforthebrand/hotelawarenessinmarket;CommunityProjects;Systemandproduct;Traininganddevelopmentplansincludingcareerplanning.万悦会奖赏计划会员招募目标;品牌/酒店市场知名度的提升目标;社区活动;酒店的系统和产品;酒店员工职业发展培训计划SectionE:OverallMarketingStrategyE部分:市场营销战略PleasecompletetheBluecellsfromtheBudgetingsections.请完成预算部分的蓝色格子3.1ExternalFactorsListtheaffectofMacroEconomicsfactorsonyourbusiness.Marcoeconomicsfactorsareexternaltoyourhotel'sbusinessbutcanhaveanindirecteffectonyourhotel'sbusiness.PleasecompletethissectionforthefollowingmaintopicsaspertheexamplesmentionedintheBLUEcellsPoliticalFactors,SocialFactors,EconomicalFactors,TechnologicalFactors,InfrastructureFactors.请列出宏观经济因素对酒店生意的影响。宏观经济因素是外在原因,但也会间接的影响酒店生意。请参照蓝框中的说明(政治因素,社会因素,经济因素,经济技术因素,政府基础项目因素)来完成3.2InternalFactorsListtheMicroEconomicsfactorthatwillaffectyourbusinessinthebudgetyear.Thesearemicromarketlevelfactorwhichwilldirectlyeffectyourbusinessintheyear.Thesecanberelatedtoyourhotelandyourcompetitiveset.PleasecompletethissectionforthefollowingmaintopicsaspertheexamplesmentionedintheBLUEcells.Renovations/Reconstructions,Supply&DemandChanges,Pricing,Systems.请列出微观经济因素对酒店完成今年预算的影响,这些是指:直接影响酒店生意的微观市场层面因素,这些可与酒店自身或者竞争群有关。请参照蓝框中的说明(酒店是否重新装修,供给渠道变化,价格因素等)来完成。4SWOTAnalysisEnteryourstrengthsandweaknessesintothetextboxes.Thinkaboutchancesandthreatsofbothandcompletethetextboxes.请在文本框中填写酒店的优势与劣势。请考虑到酒店的机会与威胁5.1CompetitorInformationAnalyzeandmeasureyourhotelagainstcompsethotelsinproduct,serviceandfacilities.请分析竞争群酒店的产品,服务和设施5.2CompetitorSWOTAnalysisCommentonyourcompset'sStrength,Weakness,OpportunitiesandThreadwithyourstrategiesandactionstosecuremarketshare.请根据竞争酒店群的优势,劣势,机会与威胁,阐明酒店的策略,以保证在市场中获取应得的份额5.3MarketShareAnalysisInthissectionyouaresupposedtocompareyourperformanceresultsagainstyourcompetitiveset.Asaresultyourhotel'sRGI,MPIandARIrankingagainstyourcompetitorset.对比竞争酒店,分析酒店在整个竞争群酒店中的表现,收入产出指数,市场渗透率和平均房价指数6.1DemendCalendarRoomsListCitywideeventsbynameforeachmonth,followthelegendtoidentifycitywideandhotel'sdemandstatus.根据月份,列出城市主要活动的名字,根据图列,分析整个城市和酒店的需求状态6.2DemendCalendarWeddingListthereservedweddingineachweek,followthelegendtoidentifyhotel'sdemandstatus.根据日期,列出酒店婚礼的咨询和预订情况,根据图列,分析整个酒店的需求状态COMPETITIVEENVIRONMENT竞争环境RATES价格体系ContentTable内容表INSTRUCTION说明2ExecutiveSummaryDATEINPUT数据导入MARKETPLANNING市场计划第2页ContentTable内容表7RateMatrixPleaseenterthenumberofbedroomsinyourhotelperroomtype.Thenenterratesofvarioussegment.Clarifyseasonality,surchargefordoubleoccupancy(ifapplicable),criteriaforratetiersetc.请填写酒店每个房型的客房数,再填写各自细分市场的价格,阐明季节性,双人入住需要支付的差价(如可以),价格梯度标准等8MonthlyMarketSegmentInputRoomNights,ADRforeachsub-segmentyear-round输入每个细分市场全年的房夜数,平均房价9BudgetByDistributionInputthreeyear'sRoomNights,ADR.NotethetotalRoomNights,RoomsRevenueandADRmusttallywithMarketSegment.请输入三年的酒店间夜数,平均房价。请注意间夜数,客房收益与平均房价必须与细分市场一致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