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上海交通大学硕士学位论文上海大众生产系统效率管理改进研究与实施姓名：周洪波申请学位级别：硕士专业：工商管理指导教师：季建华2006011519851220054THERESEARCH&PRACTICEFORIMPROVEMENTOFEFFICIENCYMANAGEMENTINTHEMANUFACTURESYSTEMOFSHANGHAIVOLKSWAGENABSTRACTFromtheestablishmentofShanghaiVolkswagenin1985,asthedemonstrationofthebeginningofthemodernautoindustryinChina,ithasachievedgreatprogresswiththesignificantdevelopmenttoday.Today,itistheeraofprivatecarconsumptionsinChina.Itisavendee’smarketfortheautoindustryofChinanow.“Lowerprice,higherqualityandmoresufficienttypes”hasbecomethemaindemandingoftheconsumers.WiththeanalysisofautoindustryofChina,theauthordiscussedtheresearchingstatusofmanufacturemanagementandthatofChinaautoindustry.Additionally,sometypicalcasesofseveralmainplayersarediscussed.Atthesametime,theauthorinvestigatedinsomerelativedepartmentsofShanghaiVolkswagenandconsultedaboutsomeproceduresanddocumentsofit.Withthedirectexperienceofmanufacturemanagement,theauthorelaboratedthedevelopmentofthemanufacturemethodofthiscompanyandthecomponentsofitsproductionsystem.Basedonthesestatements,aftertheintegrationandanalysisofrelativeprocedures,severalmainaspectsofitsproductionsystemarediscussedindetail:themanagementofproductivity,theproductionreadinessandplanning,processcontrollingandmanagementofcontinuousimprovements.ComparingthemanagementstatusofShanghaiVolkswagenwiththetheoriesofindustrialengineeringandmanufacturemanagement,theauthorraisedfourproblemsforthemanagementofefficiencymanagementofthemanufacturesystem:theproblemoftheorganizationandproceduresofmanufacturemanagement,theproblemoftheprocedures,responsibilitydistributionandconcerningofefficiencyinproductionplanning,theproblemoflowlevelapplicationofindustrialengineeringwithunitarymethodofitsapplicationandthelackofasystematicperformanceevaluationsystemforthemanufacturing.WiththeconsiderationsofboththepresentsituationofShanghaiVolkswagenandthekeypointsofindustrialengineeringresearch,theauthordesignedtherestructureplanofthemanufacturesystem,establishedtheindustrialengineeringdepartmentwiththefunctionsofproductionplanoptimization,productivityimprovement(timeandactivitystudy),productionlogisticsoptimizationandcontinuousimprovements.Andthenbytherelevantbusinessproceduresreengineeringandimplementationofsomeprojects,somegoodresults,suchasincreasingthesharingofmanufacturingresources,reducingoverlapoffunctionsinorganization,reinforcingthemanagementofefficiencyandincreasingtheaccuracyofplanning.Atthesametime,byintegratingthetheoryofBalanceScoreCardandthestrategyofbothShanghaiVolkswagenanditsmanufacturesystem,theauthordesignedaBSCperformanceevaluationsystemwith12indexesanddraftedoutthedeploymentplanindetail.SomeobviousprogressesareachievedfromitsimplementationofApril,2005.KEYWORD:Production,Efficiency,ShanghaiVolkswagen5-1-“”20902121......-2-..MBA-1-[1]1.1198520[2]WTOMBA-2-WTO[3].WTO.3%-5%,.WTO25%10%[4]“”,,.MBA-3-..——...[5],,,,,,:,WTO25%10%,,,,,,2~3[6],,,,,MBA-4-,,,,,,[7],,,,[8],,,,,1.220“”TaylorTaylor[9]“”·MBA-5-50607030[10]70,,,,[2]——80,(CADCAMCAPPMRPGTCEFMS)90,,,,,“”“”1-1MBA-6-MRPBPRJITMRPLPAMAVE1-321MBA-7-――[11]MRP“”MBA-8-1.3...“”LeanProductionLP“”“”[12]“”.Kanban..TeamworkMBA-9-.ConcurrentEngineeringCIM.“TPS”MBA-10-2003111%549535961041“”“”“”TPS87%70%.15.2“”GMSGM“”GMSITSGMGMSGMSOSStandardOperationSheet——HPVSGMSOSMBA-11-,1985350%2030,78,321.8,81.8,15000POLOGOLTOURAN4761200230200339.6200436.42.1[13]80-90.198519951019851733199310.2.7%199584%200040%.2002MBA-12-...213-13-12001-2005[1415]%%200171.8630.66%78.1927.65%2002110.0253.10%112.644%2003201.8983.25%197.1675.282004226.1410.2%224.7813.7%200533247%27924.1%.30200370%90%[16].2003GDP10902004GDP1100[17]2005245.CRVMPVSUV[18]80~9021.2000POLOGOL.20022003——MBA-13-.1999PASSAT20002000GOL..2.22-1121/2/32-120037MBA-14-AssemblyBodyPaintProductionShiftTechnicalmanagementMaintenanceTech.Off.ProductionCoordinationMaintenanceTechnology&QualityProductionShiftTechnicalmanagementMaintenanceProductionShiftTechnicalmanagementMaintenance2-2AxleCylingderPerch1/21/2Tech.Off.1/21/2/31/2Assembly1/22-3PressShop1/2MaintenanceTech.Off.2-4POLOSantanaSantana3000GolPassatTouranMBA-15-2-22-32-4PSKProduktionStrategiesKommitteePSKPSKPSKCTOR&DEngineeringProd.Mgt.Plan&Log.BodyPaintAssemblyEngineeringCotrolFacilityEng.PlantEngineeringStampingEngineDiePilotBodyDesignVehicleTestElectronicsProtoTypeComponentTestTechCooedinationEngine&GearboxChassisTrafficMgt.Prod.ReadinessDispositionPlanProd.PlanningLog.PlanningMaterialHandling//CarPlant1/2/3EnginePlantStampingCenterGolTouranEngineProd.CoordinationSantanaPassatAssemblyTechnicalOfficeBodyPaintAssemblyCylinderAxlePerchTechnicalOffice1Stampingshop12Stampingshop2Die&MachineMaint.TechnicalOfficeManufacture2-520038MBA-16-2-5200383-6TRTPTM/ComponentsTMTPTP/QualityTFSOPSSTMTFTMTLTF/TLTLComponentsTF2-6..ES.PVSOS1OS2SOPMBA-17-.SOP10%25%50%75%85%1~222.3202.3.1——MTM2-7MTMMBA-18-//2-72.3.2——VWPVSOSVWSAPBOM,,,,CKDCKD2.3.3MBA-19-PVSOSSOPPVS,,,PVS,PVS,PVS,,OSOS,,,,OS,,,SOPZP4ZP5ZP5AZP8QRKQualitaetRegelKreiseQRK——ISO90002000VDA6.3——3CISO14000VDA6.1ISO/TS16949MBA-20-ABC2.3.42-100-10020003914035B2299