AStrategyforSuccessServiceresponsetoJBGM’sRFQ-LLP-888••••••••••…•;•;•,;•,;•;•,.•,60%CKD.,,.•LLP,EDI.•,JBGM.JBGM0.5.•LLP.•LLPJBGM.•...LLP••••••LLP///RDC••••60••••••••••••••()•6•:Milk-Run•:Milk-Run+•18•Milk-Run•3•:Milk-Run•:Milk-Run+•33•:Milk-Run/Crossdock•:+Milk-RunSANTOSRDCFoodMartCrossdock...•56•418•:56(),:112(),:336()•82RDC(2001)(2002-)250025000226574581261263358713082RDCRoadRoadBeidayinRoadRoadOuterCityExpressABCDRDCA1512000B+C215000D515000RDCAB+C/SembCo/SembCoD/SembCo/SembCoRDCSembCoLLPMilkRun••••...KPM#ProcessActivitiestosupporttheprocess1.1.1GeneratePus•GeneratingpusfromSAPandsendingLLP•CommunicatewithLLPifmodificationrequired•SendingtheagreedpustoLLP1.1.2GenerateSSU•InformLLPShippingScheduleUpdatebyEDI/fax1.1.3Generatepullnotice•SortedkanbancardandreturntoRDC•InformLLPpullingsignalinadesignedJIT,i.e.thereceivingparts#,quantity,timebyEDI/fax1.2.1Internationalshipmenttracking•EDIorderinformationfromJBGM•Trackingofinternationalshipments•EDI/manualorderstatusfromsuppliers•EDI/manuallocationoforderfromocean/aircarrier/LSC•Monitorsupplierconformance1.2.2Domesticshipmenttracking•EDIorderinformationfromJBGM•Trackingofinternationalshipments•EDI/manualorderstatusfromsuppliers•EDI/manuallocationoforderfromtracker•Monitorsupplierconformance1.2.3Pusverifyandsenttosupply•VerifytheRDCwindowtimeandsupply,andmodificationsuggestiontoJBGMifnecessary•SenttheagreedPustosupplyviaEDI/Fax1.3.1CYmanagement•Minimizationofcontainerdemurrage/perdiem•Inspectionofinboundcontainersforphysicaldamage•ManagementofCYyard(parking)•ManagecontainertapsasrequiredbyJBGM1.4.1PartsreadyandPickupguide•Makesureorderpartreadybypickuptime•Makesurerightquantityandqualitybypickuptime•Guidetruckertorightdockandloadtotrucker•Damagedpartsrejection/segregateatsource•Damagedgoodsreportingfortrackingandimprovement1.7.1Inboundcontainernotification•EDI/on-linetrackingofloadscomingfromoverseaswithLSC•Notificationofcustomsclearance•ASNsending1.7.2Bookingspace•Placingbookingforoutboundloadswiththecarrier•AdvisingRDCofcarrier,cutoffs,bookingnumber•Optimizethecontainerstuffing2.1.1Arrangegoodsshippingback•Planbinsforreturn/problemgoodstoRDC/boundedCY6.2.2.iISO9000serial–PCRandcorrection,preventiveaction•UsePCRand5-whytoinvestrootcauseofproblemresponseandresolution,customercomplaints.•Takeshort/longtermcountermeasuretocorrectandfollow-upverify.6.2.2.jISO9000serial-Internalaudit•Periodicallyinternalaudittoverifywhetherqualityactivitiesandresultcomplywithoperationmanualdocumentsandcheckefficiency,otherthandailymeasurement.•Bi-annualauditschedulingandplan•Conductingauditsandmanagementreview6.2.2.kISO9000serial–Careofhandling,storage,packing,delivery•Establishandmaintainprocessofdamage-freemethodsofhandling,designatedstorageareatopreventdeteriorationandensuretheprotectiontilldeliverydestination.6.2.2.lISO9000serial–statisticaltechniques•Usecontrolchart,histograms,frequencydistributionin-processformonitoringandcontinuousimprovement6.2.3Safety•IdentifytheneedofPersonnelsafetyprotector•rackingaccidentsandnearmisses•Rootcauseanalysis•Process/procedureimprovementandimplementation6.2.4Visualcontrolmanagement•Recordingthetransportationmilestone•Monitoringthereceiving/shippingwindowtime•WorkwallateachfunctionalareainRDC(i.e.Repackaging,office)•5ssitemanagement6.2.5Processimprovement•Continuousprocessdesignedtoreducecosts,improvevelocityofparts,improveefficiencies6.2.6Training•Identifytrainingneedandplanbasedonperformanceandjobrequirement.•Scheduling,provideand/orcoordinatetrainingforemployeesandsuppliers•Trackingtrainingprogram6.3.1Equipmentmaintenance•MaintenanceofRDCequipment•Maintenanceofbins•Maintenanceandrepairtrackingandcontrolprocesses•Preventativemaintenanceandtracking1.LLP’sResponsibilitiesKPMref./clause#A.GeneralDailymanagementandmonitoringallinboundtransportationtoJBGMplant.1.2.1,2.2.2,4.2.1ManagesecondtierJBGM'scontractedsecondtiersupplier(i.e.LSCandairfreightexpeditorsuchasDHL).1.2.1,4.2.2Integrateandinterfacewithmanufacturingmaterialsequencingpersonnel.3.3.4Performmaterialsexpediteandfollow-upactivitieswithproductionpartsupplier4.2.2ProvidestandardlogisticsOperatingProceduresandProblemResponseandResolution.Proceduresforthewholesupplychainmanagement.6.2.2(b),6.2.2(i)ProvideinformationtechnologytosupporttheTransportationServices.SystemdiagramB.PlanningPerformalllogisticsmodelingfortheassignedplant.Assistincollectingdatanecessarytoperformmodeling(i.e.supplierlist,supplierdockhour).4.2.5Provideandutilizeinteractivelogisticssoftwaretoolsforplanning(i.e.routeandutilization)MRMSpptProvideplanforvehiclemodel,volumeandlocalizationchanges.Plansforeverypart,materialscheduleanddeliverywindow.1.1.3,2.2.1Documentationonalllogisticsbusinessandoperationpractices.6.2.2(b)Provideplansforinsuringreceivingrightquantityandquality.1.4.1,2.5.2,3.3.2ProvideplansforProblemsResponseandResolutionforeverycriticalplanningandoperatingevents.6.2.2(i)Provideplansforsystematicunloadingand/orunpackingtheCKDcontainerandpackaging.3.3.1ProvideplansforintegrationandcoordinationwithPlantmateria