《国内快递服务合同》示范文本

《国内快递服务合同》示范文本国家邮政局文件国家工商行政管理总局国邮发〔2008〕193号关于印发《国内快递服务合同》示范文本的通知各省、自治区、直辖市邮政管理局、工商行政管理局：为规范快递服务，维护消费者的合法权益，国家邮政局和国家工商行政管理总局组织制订了《国内快递服务合同》示范文本。现予印发，自2008年10月1日起施行。请各省（区、市）邮政管理局、工商行政管理局指导快递企业做好施行工作，要密切注意施行过程中的情况，出现问题及时向国家邮政局、国家工商行政管理总局报告。国家邮政局国家工商行政管理总局二〇〇八年八月十八日GF-2008-0410国内快递服务协议1.快递详情单是本协议的组成部分。本协议自寄件人、快递服务组织收寄人员在快递详情单上签字或盖章后成立。2.快递服务组织依法收寄快件，对信件以外的快件按照国家有关规定当场验视，对禁寄物品和拒绝验视的物品不予收寄。向寄件人提供自快件交寄之日起一年内的查询服务。3.寄件人不得交寄国家禁止寄递的物品，不得隐瞒交寄快件的内件状况，应当依照相关规定出示有效证件，准确、工整地填写快递详情单。4.快递服务组织在服务过程中造成快件延误、毁损、灭失的，应当承担赔偿责任。双方没有约定赔偿标准的，可按照相关法律规定执行。既无约定也无相关法律规定的，从快递服务标准规定。快递服务组织有偿代为封装的，承担因封装不善造成的延误、毁损、灭失责任。5.寄件人违规交寄或填单有误，造成快件延误、无法送达或无法退还，或因封装不善造成快件延误、毁损、灭失的，由寄件人承担责任。6.快递服务组织可以与寄件人约定送达时间，没有约定的从快递服务标准规定。快递服务组织将快件送达收件人，登记收件人有效证件号，经收件人签章，视为送达。收件人是单位的，由单位收件人员签章，加盖该单位收发章，视为送达。7.免责事由从法律法规规定，未尽事宜可由协议双方另行商定。DOMESTICEXPRESSSERVICEAGREEMENT1.THEEXPRESSWAYBILLCONSTITUTESPARTOFTHISAGREEMENTWHICHSHALLCOMEINTOFORCEUPONTHESIGNATUREORSEALBYBOTHTHESENDERANDCOLLECTORONTHEWAYBILL.2.ALLCOLLECTIONANDDELIVERYACTIVITIESSHALLBEGOVERNEDBYLAW.THEEXPRESSSERVICEPROVIDERWOULDEXAMINERIGHTONTHESPOTALLITEMSEXCEPTLETTERSACCORDINGTORELEVANTRULESANDREGULATIONS,ANDSHALLNOTACCEPTPROHIBITEDORUNEXAMINEDITEMS.TRACKINGANDTRACINGSERVICESHALLBEAVAILABLEWITHINONEYEARASOFTHECOLLECTIONDATE.3.THESENDERSHALLNOTCONSIGNANYPROHIBITEDARTICLES,ORCONCEALANYINFORMATIONCONCERNINGTHEARTICLESCONTAINEDINTHEITEMSTOBEDELIVERED,SHALLPROVIDEVALIDCERTIFICATESASSTIPULATEDANDFILLOUTTHEEXPRESSWAYBILLACCURATELYANDCAREFULLY.4.THEEXPRESSSERVICEPROVIDERSHALLASSUMETHELIABILITIESOFCOMPENSATIONFORANYDELAYORDAMAGETOORLOSSOFITEMSINCURREDINTHEPROCESSOFTHESERVICE.RELEVANTRULESORREGULATIONSSHALLAPPLYINCASEOFUNAVAILABILITYOFAGREEMENTONCOMPENSATIONSTANDARD,ANDTHEEXPRESSSERVICESTANDARDINCASEOFABSENCEOFBOTHAGREEMENTANDREGULATIONS.THEEXPRESSSERVICEPROVIDERSHALLBEARTHERESPONSIBILITYFORANYDELAYORDAMAGETOORLOSSOFITEMSARISINGFROMPRE-PAIDBUTIMPROPERPACKAGINGBYTHEEXPRESSSERVICEPROVIDER.5.THESENDERSHALLTAKETHERESPONSIBILITYFORANYDELAYORFAILUREINDELIVERYORRETURNARISINGFROMIMPROPERCONSIGNMENTORINACCURATEINFORMATIONPROVIDED,ORANYDELAYORDAMAGETOORLOSSOFITEMSINCURREDINCONNECTIONWITHINAPPROPRIATEPACKAGINGBYTHESENDER.6.THEEXPRESSSERVICEPROVIDERMAYAGREEONADELIVERYTIMEWITHTHESENDER,ANDTHEEXPRESSSERVICESTANDARDSHALLAPPLYINCASENOSUCHAGREEMENTISMADE.THEEXPRESSITEMSHALLBEDEEMEDDELIVEREDUPONRECORDINGOFRECEIVER’SIDNUMBER,SIGNATUREORSEALBYTHERECEIVER,AND/ORTHECOMPANYSEALIFAPPLICABLEAFTERTHEEXPRESSSERVICEPROVIDERSENDSITTOTHEADDRESSEE.7.RELEVANTRULESANDREGULATIONSSHALLAPPLYTODISCLAIMERSUBJECTS.ANDMATTERSNOTMENTIONEDHEREINMAYBENEGOTIATEDLATERBYTHETWOPARTIESTOTHISAGREEMENT.国内快递详情单EXPRESSWAYBILL快递服务组织名称、标识条形码或编号位置ExpressServiceProviderName&LogoBarcodeorWaybillNo.寄件人姓名FROM联系电话(非常重要)PHONE(VERYIMPORTANT)收件人姓名TO联系电话(非常重要)PHONE(VERYIMPORTANT)单位名称COMPANYNAME单位名称COMPANYNAME寄件地址ADDRESS----------------------------------------------------------------------------------------------------------------------------------------------------------------用户代码邮政编码□□□□□□CUSTOMERCODEPOSTALCODE收件地址ADDRESS-------------------------------------------------------------------------------------------------------------------------------------------------------------------------城市邮政编码□□□□□□CITYPOSTALCODE文件□DOCUMENT物品□PARCEL如系物品，请据实填写内件名称及数量。如需保价，请据实申报保价金额并交纳保价费。PLEASESPECIFYTHECONTENTSANDAMOUNTOFTHEPARCEL,DECLAREVALUEFORCARRIAGEANDPAYTHEAPPROPRIATECHARGE.重量千克WEIGHTKG体积长×宽×高=厘米3VOLUMEL×W×H=CM3保价□DECLARINGAVALUEFORCARRIAGE保价金额：万仟佰拾元（大写）DECLAREDVALUEFORCARRIAGE付款方式现金□协议结算□MEANSOFPAYMENTCASHAGREEMENT内件品名NAMEOFCONTENTS数量AMOUNT--------------------------------------------------------------------------------------------------------------------------------------------资费CHARGE￥加急费URGENCYSURCHARGE￥包装费PACKAGINGFEE￥保价费CHARGEFORDECLAREDVALUE￥费用总计TOTAL￥1%□2%□3%□商定AGREEMENT□特别声明SPECIALSTATEMENT非禁寄品□易碎□加急□其他□NON-PROHIBITEDARTICLESFRAGILEURGENTOTHERS非保价快件赔偿限额COMPENSATIONLIMITSFORARTICLESWITHOUTDECLAREDVALUE资费2倍□资费5倍□商定□CHARGEX2CHARGEX5AGREEMENT收件人签名RECEIVER’SSIGNATUREY年M月D日H时证件:证件号：ID:IDNO.:代签人签名：AUTHORIZEDSIGNATORY:Y年M月D日H时证件:证件号：ID:IDNO.:寄件人签名:SENDER’SSIGNATUREY年M月D日H时收寄人员签章:ACCEPTEDBY(SIGNATURE)备注REMARKS单号位置填写本单前，务请阅读背面快递服务协议！您的签名意味着您理解并接受协议内容。YOURSIGNATUREINDICATESYOUHAVEREAD,FULLYUNDERSTANDANDACCEPTTHE“DOMESTICEXPRESSSERVICEAGREEMENT”ONTHEBACKOFTHISFORM.请正楷用力填写！服务电话:查询电话:网址：PRESSHARDHOTLINEINQUIRYLINEWEBSITE