卖场员工筹建培训手册(修改版)中英文对照版

新店卖场筹建培训手册1更新内容目录1．OOPS概念（P16~17）2．TELXON的使用（P17~P19）(04-05-30)3．价格变动流程（P20）(04-05-30)4．自动降价的规章和程序（P21~P22）(04-05-30)5．价格撤消的规章和程序（P24~26）(04-05-30)6．负库存的处理步骤（P27）(04-05-30)7．店间转移（P27）(04-05-30)8．每天开店前的补货（P29）(04-05-30)9．顶端库存（P33）(04-05-30)10．促销标准的规章和程序（P35~46）(04-05-30)11.商品陈列小调整流程(P60~62)(04-05-30)12.家电知识介绍（P64~68）(04-05-30)13．免费送货程序(P68~69)(04-05-30)14．商品归位（P69）(04-05-30)15．索赔(P70)(04-05-30)16．损耗控制(P77)(04-05-30)17．PC管理（P81）(04-05-30)18．商店管理层严格不允许做的事(P84~85)(04-05-30)19．系统结构、报告(P85~87)(04-05-30)20．新店开店应急方案(P88~89)(04-05-30)21商品状态（P17~18）(04-06-09)22、商品结构（按商品结构分类）（P4-12）（04-10-12）23、“红花绿叶”概念（p17-p19）(04-10-15)、概念（新店卖场筹建培训手册2卖场基本业务知识一．商品代码1.UPC：国际通用条型码（13位数），商店系统可以扫描，且有相应的Lotus通用条型码与之相匹配。2.SKU（StockKeepingUnit）：Lotus通用条型码，每种商品都有不同于其他品种的九位数编码，商店系统可以扫描。3.Style：LotusRAMS系统专用条码，代表某种类商品的八位数编码，单个Style有一个或多个SKU编码。二．商品结构*商店Store→区域Division→部门Department→大类Category（Class）→细分类Sub-Category（Sub-Class）→商品项目Item例：1号店→Hard-lineA→Elec.1→彩电→28-29寸彩电→金星2915型彩电按商品结构分类生鲜部门(FreshFood)010000000-FreshFoodA生鲜A部010100000-Produce蔬果010101000Vegetable蔬菜010102000FreshFruit生鲜水果010104000ConsignmentProduce（租赁）水果010105000BeanProducts豆制品010106000PreservedVegetable酱菜010107000ConsignmentVegetable（租赁）蔬菜010108000ConsignmentVegetable（租赁）蔬菜010200000-Meat肉类010201000FreshMeat生鲜肉类010202000ReadyToCook肉类半成品010203000ConsignmentMeat（租赁）肉类010204000ReadyToEat即食肉类010205000ConsignmentMeat（租赁）肉类010206000ConsignmentMeat（租赁）肉类010207000ConsignmentMeat（租赁）肉类014600000-Preserved腌肉014601000PreservedMeat腌肉014602000ConsignmentPreservedMeat（租赁）腌肉015100000-SEAFOOD水产015101000FRESHSEAFOOD生鲜水产015102000READYTOCOOK水产半成品015103000CONSIGNMENTSEAFOOD（租赁）水产品015104000READYTOEAT即食水产品015105000CONSIGNMENTSEAFOOD（租赁）水产品015106000CONSIGNMENTSEAFOOD（租赁）水产品020000000-FreshFoodB生鲜B部新店卖场筹建培训手册3020400000-Bakery-Product面包020401000Self-Product自制面包020403000ConsignmentBakery（租赁）面包020500000-Delicatessen熟食020502000020504000ConsignmentDelicatessen（租赁）熟食024700000-DriedVegetable&Fruit南北炒货024701000Agriculture干果024703000ConsignmentDriedVegetable&Fruit（租赁）南北炒货024800000-ChineseDessert中国点心024801000ChineseDessert中国点心024802000ConsignmentDriedDessert（租赁）干点024804000ConsignmentFreshDessert（租赁）现制点心024805000ConsignmentChineseDessert（租赁）中国点心025600000-VendorBread供应商面包025601000VendorBread供应商面包025602000ConsignmentVendorBread（租赁）供应商面包030000000-FreshFoodC生鲜C部030300000-FrozenFood冷冻030302000Utensil冷冻品用具030303000030304000Vegetable&Meat&Seafood冷冻蔬果&肉类&水产030305000Dessert冷冻甜点030306000ProcessedFood冷冻点心030309000ConsignmentFrozenFood(租赁)冷冻食品035300000-Dairy&Daily奶制品035301000Dairy乳酪类制品035302000Daily每日生鲜奶制品干货部门(Dry)100000000-DryA干货A部100600000-CookingNeeds烹饪辅料100601000CookingOil烹饪油cookingoil烹饪油100602000Sauce&Vinegar油盐酱醋seasonal季节性商品100603000Ketchup蕃茄酱paste酱料100604000Seasoning季节性商品ketchup蕃茄酱100609000Consignment(租赁)烹饪辅料peanut花生酱、色拉酱spice香料sugar&salt食糖、食盐flavor鸡精MSG味精soysauce酱油othersauce其他沙司vinegar醋sesameoil芝麻油bagsauce袋装沙司100700000-BakingNeeds烘焙辅料新店卖场筹建培训手册4100701000Baking烘焙辅料bakingneeds烘焙辅料100709000Consignment（租赁）烘焙辅料100800000-CannedFood罐头食品100801000FRUIT&VEGETABLE蔬果罐头beancurd腐乳100802000SOUP&PORRIDGE汤罐头、罐装粥类pickled酱菜100803000MEAT荤食罐头cannedmeat荤菜罐头100804000PICKLEDVEGETABLES酱菜罐头fruit水果罐头porridge罐装粥类mincedpork肉松101000000-Pasta&InstantFood速食品101001000Pre-Cook方便食品vermicelli粉丝、粉条101002000Instant速食面noodle面条101009000Consignment（租赁）速食品western西式面食（通心粉、意大利面等）soup方便汤料cupinstantnoodle杯装方便面baginstantnoodle袋装方便面101100000-AgriculturalProduct农产品101101000Rice大米rice大米110000000-DryB干货B部111200000-Cosmetics化妆辅助品、化妆品专柜cream润肤霜111201000MakeUp化妆棉、漱口水等lotion润肤露111202000BeautyAids化妆辅助品handcream护手霜111209000Consignment（租赁）化妆品专柜handwash洗手液111300000-HAIR&ORALCARE护发用品talcum爽身粉111301000HairClean洗发用品facial洗面奶111302000HairCare护发用品bath沐浴露111303000HairStyling定型用品soap香皂111304000OralHygiene口腔保健品toothpaste牙膏111305000ShavingNeeds剃须用品lipgloss润唇膏111400000-BODY&SKINCARE护肤用品toothbrush牙刷111401000SkinClean洁肤用品hairtonic局油膏111402000SkinCare护肤用品hairstyling定型水111403000Fragran香皂haircoloring染发剂111404000SunCare&Talcum防晒用品、爽身粉shampoo洗发水111405000Traveling润唇膏类111406000111500000-PaperGood纸制品111501000Tissue纸巾、卷纸boxtissue盒装面纸111502000Diaper一次性尿布wet湿纸巾111503000FeminineHygiene卫生巾pockettissue袖珍装面纸111504000sanitary卫生巾cut&toilettissue洗手间用纸economical经济装卷纸roll44卷装纸roll10+1020卷装纸diaper一次性尿布新店卖场筹建培训手册5111600000-H.H.C.（House-holdChemical）家用化学品与用具111601000Laundry衣物洗涤剂pesticide杀虫剂111602000Cleaning清洁剂airfreshener空气清新剂111603000Polishing光亮剂polish家俱上光剂111604000AirFresher空气清新剂HHC清洁剂111605000Pesticide杀虫剂dishwash碗碟洗洁精111607000PartyNeeds派对用品（一次性）soap洗衣皂liquiddetergent洗衣液detergent洗衣粉compactdetergent盒装洗衣粉foodwrap食物保鲜盒partyneeds派对用品（一次性）115800000-PetFood宠物食品115801000PetFood宠物食品petsupplement宠物用品115802000PetSupply宠物用品thailandpet泰国宠物用品115803000petfood宠物食品120000000-DryC干货C部120900000-FoodSupplement营养品120901000Breakfast&Dietary营养早餐cereals麦片120902000MilkPower奶粉soyabeam豆奶120903000OtherBBFood其他婴儿食品health芝麻糊、核桃粉等120909000Consignment（租赁）营养品boxcereals藕粉、绿豆爽等babyfood婴儿营养品adultmilk成人奶粉babymilk婴儿奶粉cannedmilk罐装奶粉jam果酱honey蜂蜜121700000-CONFECTIONERY&BISCUITS巧克力和饼干121701000Chocolate巧克力boxpie盒装派121702000Bi