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StateofArizonaDepartmentofRevenue--BRITSPhaseIProjectITStaffSkillsAssessmentResultsA.DEMOGRAPHICINFORMATIONManagerSupervisorStaffGartner'sAnalysis1.Pleaseindicateyourappropriatedesignationinyourorganization50156givenforeachcategory,asthenumberofManagersistoohigh.Becausetheseresultsarenotvalid,wecannotprovidesurveyresultsbylevelwithintheorganization.70%21%8%1.Noknowledge(0years)2.Basicknowledge(1-2years)3.Journeylevelknowledge(3-5years)4.Masteryofsubjectmatter(5+years)JourneyandMasteryCombinedSkillStatusIndicatorGartner'sAnalysisB.GENERALBUSINESSSKILLS2.Cost/BenefitAnalysis322012618Assumptions:Below10%combinedJourneyandMasteryisred,from10%to19%isyellow,20%andupisgreen.Also,weassumethatthis70%sampleofthepopulationisrepresentativeoftheentirepopulation,sothe%ofeachlevelherewouldbefoundintherestofthepopulation.46%29%17%9%26%3.WrittenCommunicationSkills2212622483%30%37%31%68%4.OralCommunicationSkills0212424480%30%35%35%70%5.ContractManagementSkills38161041456%24%15%6%21%C.BUSINESSSYSTEMSANALYSIS6.BusinessProcessModeling3918741157%26%10%6%16%7.BusinessDataModeling3221861448%31%12%9%21%8.ApplicationArchitecture252012112337%29%18%16%34%9.BusinessRequirementsDefinition202116132929%30%23%19%41%10.COTSEvaluation/Selection33211331647%30%19%4%23%D.PROJECTMANAGEMENT11.ProjectPlanning232213132632%31%18%18%37%12.ProjectControl261814102438%26%21%15%35%15.xlsResults1/30/017:39AMGartnerPage1StateofArizonaDepartmentofRevenue--BRITSPhaseIProjectITStaffSkillsAssessmentResults1.Noknowledge(0years)2.Basicknowledge(1-2years)3.Journeylevelknowledge(3-5years)4.Masteryofsubjectmatter(5+years)JourneyandMasteryCombinedSkillStatusIndicatorGartner'sAnalysis13.ProjectResourceManagement212311122331%34%16%18%34%14.ProjectQualityAssurance192215122728%32%22%18%40%15.ProjectRiskManagement30191282043%28%17%12%29%E.OPERATINGSYSTEMSSUPPORT--OS/39016.Concepts&Architecture36161151653%24%16%7%24%17.SystemInstallation&Configuration421845961%26%6%7%13%18.SystemManagement3422781548%31%10%11%21%19.SystemPerformance412034760%29%4%6%10%20.SystemSecurity(RACF,TopSecret)3326911048%38%13%1%14%21.StorageManagement4914426Thismaynotbeanissue,duetotheconsolidationofOS/390workintotheDOADataCenter71%20%6%3%9%22.Tools&Utilities4610661268%15%9%9%18%23.CapacityManagementandPlanning4617336Thismaynotbeanissue,duetotheconsolidationofOS/390workintotheDOADataCenter67%25%4%4%9%24.DisasterRecovery402071859%29%10%1%12%F.OPERATINGSYSTEMSSUPPORT--NT25.ConceptsandArchitecture372011112ThenewapplicationswillverylikelybebaseduponacombinationofUNIXandNTservers.54%29%16%1%17%26.SystemInstallation&Configuration481271871%18%10%1%12%27.SystemManagement44141031362%20%14%4%18%28.SystemPerformanceMonitoring/Tuning4813821068%18%11%3%14%15.xlsResults1/30/017:39AMGartnerPage2StateofArizonaDepartmentofRevenue--BRITSPhaseIProjectITStaffSkillsAssessmentResults1.Noknowledge(0years)2.Basicknowledge(1-2years)3.Journeylevelknowledge(3-5years)4.Masteryofsubjectmatter(5+years)JourneyandMasteryCombinedSkillStatusIndicatorGartner'sAnalysis29.SystemSecurity4516022Thisislikelytobeaveryimportantconsideration.DORwilllikelyneedtoincreaseitscapabilityinthisarea.71%25%0%3%3%30.StorageManagement4981011172%12%15%1%16%31.Tools&Utilities4412921166%18%13%3%16%32.CapacityManagement&Planning491163971%16%9%4%13%33.DisasterRecovery491352771%19%7%3%10%G.OPERATINGSYSTEMSSUPPORT--UNIXThisislikelytobeaveryimportantconsideration.DORwilllikelyneedtoincreaseitscapabilityinthisarea.34.Concepts&Architecture57732583%10%4%3%7%35.SystemInstallation&Configuration58631485%9%4%1%6%36.SystemManagement56633682%9%4%4%9%37.SystemPerformance56831482%12%4%1%6%38.SystemSecurity59721386%10%3%1%4%39.StorageManagement57831483%12%4%1%6%40.Tools&Utilities561131479%15%4%1%6%41.CapacityManagement&Planning60531487%7%4%1%6%42.DisasterRecovery571031480%14%4%1%6%H.RELATIONALDBMSMANAGEMENTThisislikelytobeaveryimportantconsideration.DORwilllikelyneedtoincreaseitscapabilityinthisarea.43.Concepts&Architecture3620941352%29%13%6%19%44.DatabaseMonitoring/Tuning481344815.xlsResults1/30/017:39AMGartnerPage3StateofArizonaDepartmentofRevenue--BRITSPhaseIProjectITStaffSkillsAssessmentResults1.Noknowledge(0years)2.Basicknowledge(1-2years)3.Journeylevelknowledge(3-5years)4.Masteryofsubjectmatter(5+years)JourneyandMasteryCombinedSkillStatusIndicatorGartner'sAnalysis70%19%6%6%12%45.DBMSSecurity481551670%22%7%1%9%46.DataAdministration471363968%19%9%4%13%47.DatabaseModelingTools52953875%13%7%4%12%48.DatabaseMiddleware59721386%10%3%1%4%I.NETWORKMANAGEMENT49.Concepts&Architecture491136971%16%4%9%13%50.TransportProtocol-TCP/IP481452770%20%7%3%10%51.FirewallManagement569303Thisislikelytobeaveryimportantconsideration.DORwilllikelyneedtoincreaseitscapabilityinthisarea.82%13%4%0%4%52.NetworkManagement54735878%10%4%7%12%53.NetworkSecurity52944875%13%6%6%12%J.APPLICATIONDEVELOPMENT--CICS54.CICSApplicationDesign32211061646%30%14%9%23%55.CICSDevelopmentTools4016841259%24%12%6%18%K.APPLICATIONDEVELOPMENT--CLIENT/SERVER56.ConceptsandArchitecture382361756%34%9%1%10%57.CASETools511701