October2004|ProjectManagement|WilhelmF.Neuhäuser©IBMCorporation2003Unit12–ProjectCompletionProjectManagementUnit12|ProjectCompletion©IBMCorporation20032AgendaUnit12:ProjectCompletionObjectivesProjectcloseoutActionitemsforcloseoutKeyMessages-Unit12ProjectManagementUnit12|ProjectCompletion©IBMCorporation20033ObjectivesAttheendofthismodule,youwillbeableto-DeterminewhenaprojectiscompleteIdentifycloseoutactivitiesPrepareacloseoutplanProvideconcretemeasurementsofprojectsuccessatcompletionEnsureawarenessofthelevelofcustomersatisfactionDevelopandapplylessonslearnedforfutureprojectsProjectManagementUnit12|ProjectCompletion©IBMCorporation20034ProjectCloseoutProjectcloseoutisaprocessthatprovidesforacceptanceoftheprojectbytheprojectsponsor,completionofvariousprojectrecords,finalrevisionandissueofdocumentationtoreflecttheas-builtcondition,andtheretentionofessentialprojectdocumentation.Insomeapproaches,projectcloseoutisthefinalphaseoftheprojectlifecycle.ProjectManagementUnit12|ProjectCompletion©IBMCorporation20035WhyWeDoProjectCloseoutCloseoutisnecessarytoensurethat-Client/projectsponsorformallyacceptstheprojectProjectrecordsarecompletedCompletioncriteriaaremetforthefinalrevisionandissuanceofdocumentationEssentialprojectdocumentationisretainedAlessons-learneddocumentispreparedWarrantyistransferred,whereapplicableProjectManagementUnit12|ProjectCompletion©IBMCorporation20036FinalProjectReviewEnsurethatallcontractualobligations(suppliersandclient/projectsponsor)havebeenmetBeforetheprojectendstoensurethattheprojectcanandshouldendPrepareareportbasedonthereviewsProjectManagementUnit12|ProjectCompletion©IBMCorporation20037CloseoutPlanImplementationReviewcloseoutplanwithclient/projectsponsorImplementcloseoutplanPrepareachecklistProjectCloseoutOrganizationFinancialProcurementSiteCloseoutmeetingReassignmentplanPersonnelreportsChargeauditsCollectreceivablesFinalreportCompliancedocumentsSuppliernotificationFinalpaymentsFacilityclosedownEquipmentmaterialdisposalProjectManagementUnit12|ProjectCompletion©IBMCorporation20038LessonsLearnedTimelyRelevantIncontextDetailedGoodNewsBadNewsProjectManagementUnit12|ProjectCompletion©IBMCorporation20039KeyMessagesProjectcloseoutbeginsonday1oftheproject,meetingwiththeclient/projectsponsorCloseoutisnecessarythat-Client/projectsponsorformallyacceptstheprojectVariousprojectrecordsarecompletedCompletioncriteriaaremetforthefinalrevisionandissuanceofdocumentationEssentialprojectdocumentationisretainedAlessons-learneddocumentispreparedWarrantyistransferred,whereapplicableThecloseoutplanshouldbereviewedwiththeclient/projectsponsorActualcloseoutshouldbeplannedandbudgetedjustlikeanyotherphaseoftheprojectlifecycle