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[ProjectName]Post-MortemPresentationTemplatePerformanceAgainstGoals•Actual:summarizewhatreallyhappenedinrelationshiptogoals•Listprogressagainstmetrics•Goal:stateoriginalgoalorgoalsofproject–Listkeymetrics(itemsformeasuringsuccess)PerformanceAgainstSchedule•Plan:summarizeoriginalscheduleofproject–Listkeymilestones•Actual:summarizewhatreallyhappenedinrelationshiptoplan–Listdifferencesintermsoforiginaldates(xweekslate,xmonthsearly,etc.)PerformanceAgainstQuality•Qualitygoal:stateoriginalqualitygoalorgoalsfortheproject–Listkeymetrics(itemsformeasuringsuccess)•Actual:summarizewhatreallyhappenedinrelationshiptoqualitygoals–ListprogressagainstmetricsPerformanceAgainstBudget•Budget:stateoriginalqualitygoalorgoalsfortheproject–Listkeycostgoals,expenditurelimits•Actualcost/expenditures:summarizewhatreallyhappenedinrelationshiptobudget–Listprogressagainstgoals&limitsPost-MortemByDepartmentProjectPlanningHowWastheProjectPlanned?•Whowasresponsiblefororiginalplans?–Howdidthatwork?Rightsetofpeople?•Wasprojectwelldefinedfrombeginning?–Wasthereanactualwrittenplan?–Howwasprojectplancommunicated?–Howwelldidthatwork?ProjectPlanningWasthePlantheRightOne?•Wastheplanagoodone?–Whatwasgood?Whatwasmissing?•Wastheplanrealistic?•Howdidtheplanevolveovertime?–Wasthechangegoodorbad?–Howdidthechangesaffecttheproject?•Keyareasforimprovement:–Makeveryspecificrecommendations.Research&DevelopmentHowWasR&DManaged?•HowwastheprojectmanagedthroughR&D?–Howmanyteams,numberofpeople,reportingstructure,etc.–Howwelldidthatwork?Improvements?•HowdidtheR&Dteamscommunicate–Whatmethods,timing,etc.–Howwelldidthatwork?Research&DevelopmentHowEffective&EfficientWasR&D?•Identifying&solvingtechnicalproblems–Wereissuesidentifiedearlyenough?–Wereproblemssolvedwell?–Whatworked?Didn’twork?Couldbebetter?•Estimates&execution–Wereestimatesontrackwithactuals?–Whathelpedpeopleestimatewell?–Whatcausedpeopletoestimatepoorly?ProjectManagementHowWastheProjectManaged?•Meetings:who/when/howoften–Howwelldidthiswork?•Communication:who/when/howoften–Howwelldidthiswork?•Changes:howtracked,communicated–Howwelldidthiswork?•Othermethods:email,schedules,databases,reports,etc.Manufacturing•Wasteamproperlypreparedtoreceiveproduct?–BOM&paperworkcomplete&accurate?–Materialsordered&ready?•Didproductmeetmanufacturabilitygoals?•Werethereunexpecteddelaysorproblems?QualityAssurance&Support•Howwasproductqualitymeasured?–Wasthiseffective?Efficient?•Howdidfinalproductcompareagainstqualitygoals?•Howwerequalityissuesresolved?•Weresupportteamsproperlyprepared?•Isproductqualityconsistentwithsupportresources?Marketing•Didpositioningmatchfinalproduct?•Waspositioningsuccessful?Appropriate?Effective?•Wasproductlauncheffective?•Weremarketingprogramseffectivelyimplemented?•Didproduct&launchmeetmarketinggoals?Sales•Waschannel&salesforceappropriatelyinformedaboutproduct?•Didproductandmessagemeetcustomerneed?•Wastimingappropriate?Cost?•Howdoinitialsalescomparetogoals?•Howhasproductbeenreceived?KeyLessonsWhatWentRight•Summarizeinquickbulletpointsspecificthingsthatworkedwell–Usespecificexamples:“daily15-minutemorningstatusmeetingsworkedwell”insteadof“teamcommunicatedwell”.–Distributeorlistnetworklocationofforms,procedures,reports,etc.thatwerefoundtobeparticularlyuseful.WhatWentWrong•Summarizeinquickbulletpointsspecificthingsthatcausedproblems–Trytoisolatespecificattitudes,procedures,methods,timingissues,etc.thatcausedproblems•Howdidteamrespondtoproblems?Recommendations•Bydepartmentormanagementlevel,recordcriticalrecommendationsforfutureproductsofthistype•DistributedocumentornetworklocationofmoredetailedsummaryofthispresentationQuestions&Comments://t.qq.com/kingsoftwps/更多模板下载：