unit-2-procedures-and-duties

Unit2ProceduresandDutiesUNIT2ProceduresandDuties英语（服务类）（职业模块）ContentsUnitGoalsLead-inListening&SpeakingReading&WritingLanguageinUseUnitTaskExtendedActivitiesFunTimeUNIT2ProceduresandDuties英语（服务类）（职业模块）UnitGoalsLearnersshouldbeableto❖offerhelptoguestsandpassengers❖talkaboutsomeworkproceduresandduties❖understandthedutiesofofficework❖writeoutaworkingprocedureUNIT2ProceduresandDuties英语（服务类）（职业模块）Lead-inWhat’sthedailyserviceinahotel?Lookandlearn.makeareservationwelcomeaguestcheckinbellserviceUNIT2ProceduresandDuties英语（服务类）（职业模块）Lead-inWhat’sthedailyserviceinahotel?Lookandlearn.housekeepinglaundrysettleacomplaintcheckoutUNIT2ProceduresandDuties英语（服务类）（职业模块）Listening&SpeakingPartIPartIIWordsandExpressionsUNIT2ProceduresandDuties英语（服务类）（职业模块）PartIListening1Dialogue1RolePlayUNIT2ProceduresandDuties英语（服务类）（职业模块）GuestGuestGuest□bank□bookshop□postoffice□busstop□airport□coffeeshop□washroom□policestation□hospitalListening1Tickintheboxestheplacesyouhear.12Script3UNIT2ProceduresandDuties英语（服务类）（职业模块）Dialogue1AttheHotelEntrance(Ahotelguestisaskingthewaytoarestaurant.)Guest:Excuseme.IsthereaChineserestaurantnearhere?Doorman:Yes,thereisafamousoneacrossthepark.Thefishthereisthebestinthetown.Guest:Wonderful!Bytheway,canwewalkthere?Doorman:Yes,it’sonlytenminutes’walk.Guest:Thankyou.Doorman:Youarewelcome.UNIT2ProceduresandDuties英语（服务类）（职业模块）Dialogue1AttheHotelEntrance(Ahotelguestisaskingthewaytoarestaurant.)Guest:打扰一下。这附近有中式餐馆吗？Doorman:有，公园对面有一家非常有名气的。那的鱼是这个镇子上最好的。Guest:太好了，顺便问一句，我们能走路去那吗？Doorman:可以，只需走十分钟的路。Guest:谢谢Doorman:不用谢！UNIT2ProceduresandDuties英语（服务类）（职业模块）RolePlayPracticethedialoguebyusingthepicturesbelowandseeifyoucansaymore.UNIT2ProceduresandDuties英语（服务类）（职业模块）RolePlayGuest:Excuseme.Isthereasteak-housenearhere?Doorman:No,butthereisonenexttoLotusCinema.Thesteakthereisthebestinourcity.Guest:Howcanwegetthere?Doorman:You’sbettertakeataxi.It’sabouttenminutes’sdrive.YoucanalsotakeBusT35,butitwilltake15minuteslonger.UNIT2ProceduresandDuties英语（服务类）（职业模块）PartIIListening2Dialogue2RolePlayUNIT2ProceduresandDuties英语（服务类）（职业模块）UNIT2ProceduresandDuties英语（服务类）（职业模块）UNIT2ProceduresandDuties英语（服务类）（职业模块）Check-inbaggageandcollectingtheboardingpassPleasegototheservicecounterstocheck-inbaggageandcollecttheboardingpasswiththeairticketandyourvalidID.UNIT2ProceduresandDuties英语（服务类）（职业模块）SecuritycheckPleasehaveyourID,airticketandboardingpassreadyandsubmittotheinspectorforinspection.Fortheflightsecurity,youmustwalkthroughthemetaldetectorsandcarry-onbaggagemustbeX-rayed.UNIT2ProceduresandDuties英语（服务类）（职业模块）WaitingandboardingPleasewaitatthewaitinghallcorrespondingtoyourboardinggate.Boardingusuallystartsaround30minutesbeforetake-off.Pleasepayattentiontotheairportannouncementsandflightinformation.Pleasehaveyourboardingpassreadyforboarding.UNIT2ProceduresandDuties英语（服务类）（职业模块）Listening2Listenandnumberthepictures.ScriptACDB()()()()1234BAUNIT2ProceduresandDuties英语（服务类）（职业模块）Dialogue2CheckingInattheAirport(Apassengerischeckinginattheairport.)Passenger:I’dliketocheckinfortheflighttoSanFrancisco.Attendant:Fine.Wouldyoupleaseshowmeyourticketandpassport?Passenger:Yes,hereyouare.Attendant:Pleaseputyourluggageonthescales.Passenger:Sure.Whatisthegatenumberofmyflight?Attendant:It’sgate5.Passenger:WhattimedoIhavetobeatthegate?Attendant:Youmayboardnow.Hereisyourboardingpass.Haveanicejourney!UNIT2ProceduresandDuties英语（服务类）（职业模块）Dialogue2CheckingInattheAirportPassenger:我想办理飞往SanFrancisco航班的登机手续Attendant:好的，能让我看看您的机票和护照.Passenger:好的，给你。Attendant:请将您的行李放在磅秤上。Passenger:好的，我乘坐航班的登机口是多少？Attendant:5号登机口Passenger:我什么时候必须要到达登机口？Attendant:你恐怕现在就要登机了。这是您的登记牌。祝您旅途愉快！UNIT2ProceduresandDuties英语（服务类）（职业模块）RolePlayPracticethedialoguebyusingthepicturesbelowandseeifyoucansaymore.A:I’dliketocheckinfortheflightto__________.B:Wouldyoupleaseshowmeyour__________and__________?A:Sure.Whatisthegatenumberofmyflight?B:It’s__________.NewYorkParisLondonUNIT2ProceduresandDuties英语（服务类）（职业模块）WordsandExpressions1washroom/5wɒFru:m/n.盥洗室；美厕所hospital/5hɒspItl/n.医院hall/hC:l/n.大厅；门厅nearby/5nIEbaI/adv.在附近end/end/n.末端，尽头fifth/fIfW/adj.第五的entrance/5entrEns/n.入口restaurant/5restErɒnt/n.餐馆，饭店WordsandExpressionsUNIT2ProceduresandDuties英语（服务类）（职业模块）WordsandExpressions2WordsandExpressionsdoorman/5dC:mAn,5dC:mEn/n.看门的人famous/5feImEs/adj.著名的；口极好的across/E5krɒs/prep.在⋯的那边；在⋯对面town/taun/n.城镇wonderful/5wQndEfl/adj.极好的；令人愉快的steak/steIk/n.牛排bar/bB:/n.酒吧wine/waIn/n.葡萄酒show/FEu/v.出示UNIT2ProceduresandDuties英语（服务类）（职业模块）WordsandExpressions3ticket/5tIkIt/n.票carry-on/5kArIɒn/adj.手提的luggage/5lQ^IdV/n.行李knife/naIf/n.刀；餐刀basket/5bB:skIt/n.篮子gate/geIt/n.大门airport/5eEpC:t/n.机场check/tFek/v.登记；检查WordsandExpressionsUNIT2ProceduresandDuties英语（服务类）（职业模块）WordsandExpressions4passport/5pB:spC:t/n.护照scale/skeIl/n.天平，秤journey/5dVɜ:nI/n.旅程policestation警察局postoffice邮局checkin登记coffeeshop咖啡店boardingpass登机牌WordsandExpressionsUNIT2ProceduresandDuties英语（服务类）（职业模块）Reading&WritingReadingWritingUNIT2ProceduresandDuties英语（服务类）（职业模块）ReadingPre-readingActivityTextWordsandExpressionsReadandMatchShort-answerQuestionsUNIT2ProceduresandDuties英语（服务类）（