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PARTONEQuestions1-8·Lookatthesentencesbelowandatfivepassagestakenfromabookaboutfamousmanagementthinkersontheoppositepage.·Whichpassagedoeseachsentencereferto?·Foreachsentence1-8,markoneletterA1B,C,DorEonyourAnswerSheet.·Youwillneedtousesomeoftheselettersmorethanonce.Example:0ABCDE1Othersinhisfieldthinkveryhighlyofhim.2Hisideashavespreadbeyondthebusinessworld.3Hefeltthatpeopleshouldbeabletoenjoytheirwork.4Hisideasaremorecomplexthantheyseem.5Hedidavarietyofinterestingthingsbeforewritinghisbooks.6Hismostsuccessfulbookwaswrittenwithacolleague.7Heisparticularlyskilledatforecastingimportantdevelopments.8Contactwiththemilitarywasanearlyinfluenceonhisthinking.AJohnAdairAdairisthepioneeringBritishthinkerinthetheoryofleadership.HewasthefirstpersonintheUKtoholdaprofessorshipinBusinessLeadershipandhaspublishedaseriesofinfluentialbooksonthesubject.Despitehisquietappearance,Adairhashadacolourfullife,servinginaBedouinregimentandworkingonanArcticfishingboat!HisinitialinterestinleadershipcamefromhisarmyexperienceandheusedtolectureatthehighlyprestigiousacademywhereBritisharmyofficesaretrained.Henowworksasaninternationalconsultant.BEdwarddeBonoDeBonoisunusualamongmajorgurusfortworeasons:firstly,hewasbornnotinoneofthegreatindustrialnationsbutonthetinyislandofMalta.Secondly,hisideashavereachedawideraudiencethanjustmanagers,sothathisbookshavebecomeessentialrendinginmanydifferentdisciplines.MostofdeBonosworkhasbeenconcernedwiththewayhumanbeingscantrainthemselvestothinkmorecreatively.Thisapparentlysimpleideahasresultedin37booksandahighlysuccessfulcareerasalecturerandconsultant.managementasaseriousareaofstudy.Certainly,hisfellowmanagementthinkersconsiderhimoneofthefoundingfathersofthediscipline,andhisbooksandarticlesarequotedmorethanthoseofanyothermanagementwriter.Hisfirstbookwaspublishedasfarbackas1939,yetheisstillwritingandteaching.Hisgreatestdistinctionhasbeenhisabilitytopredictcomingtrendsinbusinessandeconomics.Asaresult,hisideasaretreatedwiththegreatestrespectandinterest.DFrederickHerzbergAlthoughrelativelyfewcontemporarymanagementstudentswillhavereadhisbooks,Herzbergsnameisinstantlyrecognisabletoanyonewhohasstudiedindustrialorganisations.ThisisbecausetheAmericanpsychologistwasresponsibleforintroducingtheconceptofmotivationintomanagementthinking.Asayoungman,Herzbergbecamedeeplyinterestedinmentalillnessandthehumanneedformentalandemotionalsatisfaction.Thisledhimtocriticisetheapproachofmanycompaniestojobdesign,andtoarguefortheneedforjobenrichmenttostimulateemployeesefforts.ETomPetersTheAmericansreputationwascreatedintheI980sbythespectacularsuccessofonebook,InSearchofExcellence,co-writtenwithRobertWaterman.Thetwowereworkingtogetherasmanagementconsultantsandno-oneexpectedtheirfirst(andonly)booktoendupselling5millioncopiesworldwide!Althoughhisideashavebeencriticised,Peterspopularityasaspeakerandwriterhascontinuedtogrow.SomuchsothatPetershascreatedhisownbusinesstomarketbooks,videosandconsultancybasedonhiswork.PARTTWOQuestions9-14·Readthistextfromanarticleabouthealthclubs.·Choosethebestsentencefromtheoppositepagetofillineachofthegaps.·Foreachgap9-14,markoneletterA-HonyourAnswerSheet.·Donotuseanylettermorethanonce.·Thereisanexampleatthebeginning(0).TravelstressbringsboomtohealthclubsArapidgrowthinbusinesstravelhasprovidedalucrativespin-offforBritishhealthclubsascompaniestrytopreventhard-workingexecutivesfromsufferingtravel-relatedstress.Healthclubsarefullybookedthroughoutthecomingmonthsallaroundthecountryandmanyareplanningtoexpandtheirfacilities.0HAccordingtoGillieTurner,groupmarketingmanagerfortheChampneysgroupofhealthclubs,duringthelastrecessionexecutiveslostmanyoftheirextrabenefitsascompaniescutback..9ShesaysthatlargecompaniesalsoseemtohavedecidedthatitisnogoodsendingsomeonetoacountrylikeSpainasarewardfordoingagoodjob,becausetheywillsimplyeattoomuchandflopontoabeach..10Champneys,thecompanyacknowledgedasthemarketleaderinthisfield,isnowplanningtointroduceaspecialProfitingfromStresscourse,whichwillrunoverthreedays..11JonathonStapleton,generalmanagerofChampneys,saysthatmoderncorporatelifebeingwhatitis,mostbusinesstravellersfindthattheyarehavingtodotheworkwhich-evenayearago-wasdonebytwo.12Tomeetthisnewdemand,otherhealthclubsarealsothinkingofintroducingsimilarschemes.ClareBrandish,thesalesandmarketingdirectorofanotherhealthclub,hasnoticedamarkedchangeintheclienteleatherclub..13Businessesofallkindsareanxioustoreduceabsenteeism..14Muchoftheproblemiscausedbylongperiodsawayfromhome,irregularhours,businessentertainingandjetlag.AccordingtotheGuildofBusinessTravelAgents,salesofbusiness-classairlineticketshaverisenby12%inthepastyear,hotelbookingshavegoneupby36%andcarhirehasrisenby24%.DaveReynolds,theGBTAchiefexecutive,saysthatthetroubleisthatthesamenumberofpeoplearebeingaskedtotravelmoreoften.Hecommentsthatitisnowondertheyneedtotakeabreakinahealthclub.AIthasbeencalculatedthatabout40millionworkingdaysarelosteachyearinBritainbecauseofstress,tentimesasmanyasarelost10industrialdisputes.BThishasinvolvedaconsiderableriseinthenumberofbusinessbookings,wh