亚软件公司项目管理及其实例研究

华中科技大学硕士学位论文亚软件公司项目管理及其实例研究姓名：冷建明申请学位级别：硕士专业：工商管理指导教师：蔡淑琴20061030IDAS+DASDASDASDASIIAbstractTherearetwokindsuppliersinsoftwaremarket.Oneofthemisprofessionalsoftwarecompanywhichhighlycommitsinsoftwarebusiness.Anotherone,bedefinedas“Sub-SoftwareCompany”inthistext,isthosecompanythattheirbusinesscoversomesoftwareactivities.Firstly,authormanagestofigureoutabasicarchitectureforanalyzingsoftwareprojectmanagementissuesofSub-SoftwareCompany.Itisconsistedofthreeinter-effectedparts,thecharacteristicsofsoftwareprojectandsoftwareprojectmanagementandstudyforSub-SoftwareCompany’ssoftwareprojectmanagement.Inordertodecreasetheriskandbalancethebenefitsofcorrespondingstakeholdersofthesoftwareproject,thedecisionmakingforoperationmodelhastotakeconsiderationwithmanycontingencyfactors.ThereareseveralmanagerialproblemssuchaslowcustomersatisfactionandoverrunningprojectbudgetwithsoftwareprojectinDASCompany.ByapplyingthisanalysisarchitecturetoDAScompanythistexttrytodiscoverthecausesanditsfunctionalmechanics.ThereexiststwowaystoimprovethemanagerialcapabilityofsoftwareprojectinDAS.Onewayistorebuildtheorganizationstructureandconsolidatetheessentialoperationmanagementinthescaleofstrategylevel.Anotheroneistore-engineerseveralcriticaldomainsincrementallyinordertoimprovethemanagerialcapabilityofsoftwareprojectcontinually.Keywords:SoftwareProjectManagement,Sub-SoftwareCompany,ContingencyFactor,ManagerialMode111.121[1]ITITITITITDAS21.22070IT(SoftwareEngineering)2050IEEE1490-2403PMIPMBOK[2][3]IEEE61012-199010KnowledgeAreas[4](SoftwareDevelopmentLifeCycle)-(WaterFallModel)320702090IterativeIncrementalSDLCSpiralModelEvolutionaryModelRUP/SDLCRationalUnifiedProcessSDLC208070-AgileDevelopment2090MDAModelDrivenApplicationAgileManifestoindividualsandinteractionsoverprocessesandtoolsworkingsoftwareovercomprehensivedocumentationscustomer4collaborationoverfollowingaplanrespondingtochangeoverindividualsandinteractions[5]DavidWestTheObjectThinking,Introduction,curiosities,The“PeopleIssue”AgileDevelopmentSliverBulletXPAgileDevelopment2090Intranet/Internet1.3DASDASDAS1DAS253DASDAS4DAS5DAS622.12.1.1[3](1)CraigLarman[5](2)7(3)306[6]FrederickP.BrooksJr.Brooks8BrooksValuesPrinciplesPractices[3](1)[6](2)9,-FredBrooks[6]KentBeck[7](3)10-Brooks[5](4)11.5-610-2060-100[7]-KentBeckKentBeck11[7](5)(6)[5](7)12TheStandishGroup(2001)[8]1995IT2.1.2-205060602070907013TheStandishGroup(1994)175000IT25002322000133100043400031%52.7%189%8102090MDAModelDrivenApplicationDavidWestTheObjectThinking,Introduction,curiosities,The“PeopleIssue”AgileDevelopmentSliverBulletXPAgileDevelopment[9]2090Intranet/Internet142.22.2.1(1)(2)(3)(4)(5)(6)(1)15(2)ISP(3)(1)(2)(3)(4)(5)2.2.2112-1162-1ABCDEFGHI111)CFI2)ADG3)BEH-(1)17(2)(3)(4)ITIT2.32.3.1(1)(2)(3)2-2182-22.3.2++(1)++19(2)AlistairCockburnCriticalityNumberofpeople[9](3)+(4)+[10]203DAS3.1(DAS)199534500340200690%DAS————[phone]TUVISO900119982000200220032004DAS/OAISO9001PMK3KM213.2DAS1-TCP/IPiFCSInterDAS2-OADASIT(1)(2)(3)(4)(5)223.33-1DAS53-1DAS2005/200655/ITDACDHCEBC23DAS3-13-1DAS3.4DAS245(1)(2)2002C3/EWWeb(3)(4)(5)/4(1)C3/EW(2)(3)(4)25(1)DAS(2)(3)264DAS4.1DAS—PMDAS4-14-1DAS1.1.11.21.31.41.51.61.72.2.12.22.33.3.13.23.3//3.4273.5FAT3.63.73.8SATSAT3.93.104.4.14.24.34.44.54.64.75.5.15.25.35.45.55.65.7/DAS28(1)(2)(3)4(4)(5)DAS4.2[11]DAS29DAS(1)+(2)+DAS4.34.3.1DAS4-1PM201/120023153012330454-1DAS(1)ª`2ª`1ª`3ª`4ª`531(2)(3)(4)(5)DAS4.3.2[12]DASDASISO9001200032DASISO90012000ISO900167DASDASISO9001ISO9001CMM[13]CMMISO9001CMM4.3.333DASDASDAS[14]344.4[15](1)(2)(3)(4)DASDAS(1)(2)(3)(4)35DAS(1)(2)ITIT365DAS5.1DASDAS55DASDASDASDAS5.25.2.137DASDAS5.2.2DAS(1)38(2)CMM(3),DAS(4)DASDAS+39DAS40DASDASDASDAS41MBA-42[1],2002[2],2005[3](),P,2000[4]SWEBOK2004,2005[5]CraigLarman.AgileDevelopmentAManager’sGuide.,2004[6]FrederickP.BrooksJr.TheMythicalMan-Month:EssaysonsoftwareEngineering,2nded,2003[7]KentBeck.CynthiaAndres.ExtremeProgrammingExplainedEmbraceChange,2nded,2006[8]TheStandishGroup.TheCHAOSReport(2001):ARecipeforSuccess.2001[9]()IT,,2002[10]MorganCurt.BeyondPerformanceStandards:HowtoGettheMostFromYourOutsourcingRelationship.BenefitsQuarterly.2003(9):30-34[11]JohnM.Nicholas.ProjectManagementforBusinessandTechnology:PrinciplesandPractice,NewYorkPrenticeHall,2001[12]2002(16)112-114[13](),,2002[14]RobertKaplan,DavidNorton.TheBalancedScorecard–MeasuresThatDrivePerformance.HarvardBusinessReview.Jan/Feb1992[15],2006552-5443[16],2003[17],,,2002332-35[18]2004453-53[19],CMMOPM32005177-79[20]CMM20057102-104[21],IT2005163-64[22],,CMML22005367-71[23]PinningtonAWoolcock.HowfarisIS/IToutsourcingenablingneworganizationalstructureandcompetences?InternationalJournalofInformationManagement.1995(1):15-17[24],,()20002115-117[25]()-,2002[26]():,2002[27]KarenWalker,MarcPuich.ManagingQualityWhileOutsourcing.BiopharmInternational.2004,17(9):60-61[28]DarylR.Conner.LeadingattheEdgeofChaos.Wiley,1998[29]PhilippeKruchten.TheRationalUnifiedProcess:AnIntroduction,SecondEdition,2003[30],2003[31]JimHighsmithAgileProjectManagement,442005[32]JenniferGreene,AndrewStellman.AppliedSoftwareProjectMa