SourcePhotonicsConfidentialandProprietaryAgenda市场信息收集-产品概念-设计输入-设计输出-设计验证-设计更改-设计确认订单评审-制作BOM-物料计划与采购-来料检验-产品装配-检验出货-可靠性性监控产品工艺-设备工装夹具-作业平衡供应商管理-仓库管理-追溯性关键工序与培训审核与反审核QA运作概要SourcePhotonicsConfidentialandProprietaryOrganizationChartofQASourcePhotonicsConfidentialandProprietaryOrganizationChartofQAQAIQAOQAIPQAQSFA/NPQAIQCSQETechIPQCIPQEPQEOQCISODCNPQERMAFAEOBAQPM/CQESourcePhotonicsConfidentialandProprietarySupplierManagementSupplierApprovalSupplierReviewOKNGNGNGOKOKReviewPassLev.CLev.BLev.APassSCARPassImprovew/i3monthsAuditAuditDisqualRatingReviewNGOKNGOKSourcingSurveyAuditFAEAVLSQASignSourcePhotonicsConfidentialandProprietaryCMManagementCMSourcingandQualificationSpeedy-TechHYTCo.(onlyforSMT)CMManagementCMQualityPlanQSassessment,Qualityaudit100%On-timeDeliveryEnvironmentalManagementBusinessContinuityPlanIn-processmonitorTQM/QCCSourcePhotonicsConfidentialandProprietaryIQCFlowChartYNOKNoticeMRBSamplingInspectionRTVSort/RwkUAIStockInformVendorMRB:MaterialReviewBoardRTV:ReturnToVendorUAI:UseAsIsSourcePhotonicsConfidentialandProprietaryIPQCFlowChart&LineStoppingNoYesAbnormityReportLevelCASeriousStopLineApprovedNoticeCARecoverCheckOKSlightEndSourcePhotonicsConfidentialandProprietaryFQC,QCC,OBAFlowChartNYOKInputRwkFullInspectionNextYNNYOKNoticeConfirmSamplingInspectionRwkStockOKFQC:FinalGoodsQualityControlOQC:OutgoingQualityControlOBA:OpenBoxAuditRwk:ReworkInsp.:InspectionFQCFlowChartOQCFlowChartOBAFlowChartYNNYOKNoticeConfirmSamplingInspectionRwkShippingOKSourcePhotonicsConfidentialandProprietaryProductFlowChart(WithMonitor)VisualInspectionOSASolderingStoring&ShippingPCBASeparatingPackingCalibrationTestQAInspectionVisualInspectionBOSAAssembly3S/330degreeC100%testbysoftware100%tuningbysoftwareFunction/Spec.:AQL:0.65Packing/Cosmetic:AQL/2.5100%visualIPC-A-610D100%visualCosmetic100%poweron;70degreeC,8hrsOSAPre-formingReference:(ANSI/ASQCZ1.4-2003)&(MIL-STD-105E)MechanicalAssemblyMonitorCalibrationEEPROMInspectionAuto-TuningBurn-inAuto-Testing100%testbysoftwareSourcePhotonicsConfidentialandProprietaryProductChangeManagementPCNFlowChartNoNoYesYesSpec/processchange(PLG)InitiatePCN(QA/PMK)ReviewPCNUpdatePCNForwardPCN(DCC-M&S)M&SfollowupImplementPCNFiling(DCC)Communicatedwithcustomer(M&S)CustomersApprovalSourcePhotonicsConfidentialandProprietaryRMAApplicationCustomernotifyFiberxon,requestRMAReceiveRMArequestInvestigationConfirmreturnsIssueRMA&Return/ExchangeReceiveRMAProductReporttocustomerifnecessaryIdentificationFailureAnalysisRMAreportIdentifyrootcauseIssueCARforActionFieldClaimRMAApprovalFailureAnalysisActionReportVerifyCAReffectivenessSourcePhotonicsConfidentialandProprietaryFailureAnalysisProcessIfneedNYCheckP/N,S/NCosmeticInspPCBAInspOKPowerontestingAnalysisrepairTestingDataanalysisReportDisassembleReltestingSupplierQA/M&SQAQA/PEQA/PETeam:QA/R&D/PE/OPRQA/R&DQA/PE/R&DQA/Rel/The3rdParty/SuppliersQA/PE/R&DSourcePhotonicsConfidentialandProprietaryCustomerComplaintFeedbacksFromCustomersWhichClaimDeviationsfrom•ProductSpecification•QualitySystemRequirement•QualityAgreementRespondwithin24HoursInvestigation/correctiveActionwithin3WorkingDaysCARFeedbacktoCustomerwithin7WorkingDaysRMADispositionifNecessary“3,14,21”DaysResponseMetricforNormalCaseConferenceCallwithCustomerifNecessarySourcePhotonicsConfidentialandProprietaryThankYou!