HSE实施挑战和应对策略

Presentedby:StuartXIECentreofExpertiseFacilitiesManagementBusinessUnitSodexoGreaterChinaHSE管理的挑战及应对策略Feb2420120.SPACESAFETY安全•Siteemergencyarrangements:PURPOSE目的•IntroduceandshareSodexoChinathejourneyofHSEsystemconstructionAGENDA议程•自我介绍•HSE简介•HSE与业务绩效•建立一个基于动态风险管理的HSE管理系统•可见的领导力•问答CODEOFCONDUCT行为规范•Questions,justaskEXPECTATIONS期望•Shareyouropinion•Enjoythemeeting!Safetyineverythingwedo谢天良，StuartXIE●15+年工作经验●13+年HSE工作经验●7+年跨国公司工作经验（中国石化、CH2MHILL、DNV、Sodexo）●国家注册安全工程师●国家安全评价师●美国安全工程师（ASSE）协会会员●美国化工工程师(AIChE)协会会员1.自我介绍380,000PEOPLE34,000SITESIN80COUNTRIES€15.3BILLION$21BILLIONAFortune500company,globalleaderinoutsourcingFMservicesandcateringEthisphereInstituteRecognizesSodexofor“RealandSustainedEthicalLeadership”Itisthe4thconsecutiveyearthatSodexoranksinthetop5oftheGlobalOutsourcing100™and#1inFMSodexowasagainlistedintheDowJonesSustainabilityWorldIndexandtheDowJonesSTOXXsustainabilityIndex(Europe)1.自我介绍Alonglastingandsolidfootprintinthehighdensityregions1995CHINAOPENING15,000PEOPLE650SITES45HOSTCITIESRMB1.3BILLIONINREVENUES98%ORGANICGROWTH90%SELFPERFORM1.自我介绍AwiderangeofservicesFOODSERVICESStaffrestaurantCateringExecutivediningVendingTakeoutTrolleyservicesLuncheonmealtraySpecialeventLIFESTYLESERVICESWellnessFitnesscenterLifestylecoachingStudiomanagementMassagesservicesHairdresserSalonConvenienceCompanystoreConveniencestoresServicedeskConciergeservicesBUSINESSSUPPORTSERVICESAdminsupportservicesReception,Helpdesk,SwitchboardMeetingroom,ConferencecenterMailroom,PostalservicesReprographics,PrintshopLaundryTransportation/FleetmanagementWarehousemanagementInfrastructuresupportservicesCleaning(incl.specializedcleaning)Security(nonarmed)LandscapingGroundskeepingWastemanagement(incl.recycling)ENGINEERINGSERVICESElectricaldistributionmanagementMechanical&ElectricalsystemsPlumbingHVACHighvoltagemaintenanceUtility/EnergymanagementBMSmanagementHandymanSmallconstructionProjectmanagementFireprotectionsysytemsPredictivetechnologiesConveyingequipmentsSecuritysystem//Accesscontrol1.自我介绍Design?Manage?Deliver?AcomprehensiveapproachtodevelopinnovativeworkplacesolutionsCorporateservicesDesignManageFoodservicesBusinesssupportservicesEngineeringservicesLifestyleservicesDeliverBeijingNanjingShanghaiGuangzhouTianjinBeijingBeijingShanghai(kitchendesign)1.自我介绍2.HSE简介HSE：三个人，三本书●IndustryHygiene:BernardinoRamazzini（1633-1714）Diseaseofworks(1700)●Environment:RachelCarson(1907~1964)Silentspring（1962）●Safety:FrankEBird(1921~2007)-PracticalLossControlLeadership(1969)开始实施HSE前，作为中国燃气的管理者和HSE从业人员，请问我们自己2.HSE简介HSE给企业带来什么?为什么需要HSE?3.HSE和业务绩效“百年中燃”回答上述问题，请先回答我们的愿景意味着什么？我们的愿景是什么？“可持续发展”可持续SUSTAINABLE发展DEVELOPMENT+可持续发展SUSTAINABLEDEVELOPMENT3.HSE和业务绩效3.HSE和业务绩效社会公众：．．．．．．企业管理者：HSE对业务的贡献在哪投资者：．．．．．．政府监管者：．．．．．．企业HSE专业人员：企业不重视或口头重视,但投入不足员工：．．．．．．鸿沟3.HSE和业务绩效HSE业务导向可衡量提供解决方案对业务的贡献贡献究竟多大给我方案决策者事故未遂600IncidentswithnoVisibleInjuryorDamage未遂事故30PropertyDamageAccidents财产损失事故10MinorInjuries轻微伤害1SeriousorMajorInjury重伤3.HSE和业务绩效15to501to3Injury&IllnessCosts伤害疾病成本PropertyDamageCosts财产损坏成本MiscellaneousCosts其他成本3.HSE和业务绩效¥5~50¥1~3¥13.HSE和业务绩效开源节流利润更良好的利益相关方的关系Betterstakeholderrelationship更低的合规风险LowerCompliancerisk3.HSE和业务绩效对业务的贡献3.HSE和业务绩效FinancePerformance财务绩效Tangible有形Revenue营收Expense费用Cashflow现金流CostofCapital资金成本Intangible无形Brand品牌Reputation声誉Accidentloss事故损失CSR企业社会责任CSR企业社会责任可持续SUSTAINABLE发展DEVELOPMENT+可持续发展SUSTAINABLEDEVELOPMENT4.建立基于动态风险管理的HSE系统LackofControlLackofControl缺乏控制Inadequate不足的:•Procedure程序•Standards标准•Compliance执行LackofControlBasicCauses根本原因PersonalFactors认得因素Job/SystemFactors工作/系统因素LackofControlImmediateCauses直接原因SubstandardActs/Practices次标准行为SubstandardConditions次标准状况LackofControlIncident事件EventLackofControlLoss损失People人员Property财产Equipment设备Process工艺Environment环境THRESHOLDLIMITCulturalFoundation文化基础Values,Principles,VisionandCommonGoals价值观、原则、愿景和共同的目标4.建立基于动态风险管理的HSE系统LossCausationModel损失控制模型600IncidentswithnoVisibleInjuryorDamage未遂事故30PropertyDamageAccidents财产损失事故10MinorInjuries轻微伤害1SeriousorMajorInjury重伤4.建立基于动态风险管理的HSE系统4.建立基于动态风险管理的HSE系统Identificationofwork识别工作IMSECStandards建立标准Measurement建立衡量机制Evaluation使用衡量机制对照标准评估Commendationand/orCorrection激励/纠正4.建立基于动态风险管理的HSE系统IDENTIFICATIONofworkIEstablishingSTANDARDSforworkperformanceSMEASURINGperformancetoestablishedstandardsMEVALUATINGworkperformanceERefiningcommunicationsystemtoenhancemotivationRefiningsystemstoquantifyresultsRefiningandupgradingexistingstandardsUpgradingexistingprogrammeandaddingnewelementsCOMMENDcomplianceCORRECTdeficienciesCMAINTENANCE维护PROGRAMMEGROWTH持续改进4.建立基于动态风险管理的HSE系统LackofControlLackofControl缺乏控制Inadequate不足的:•Procedure程序•Standards标准•Compliance遵守BasicCauses根本原因ImmediateCauses直接原因Incident事件Loss损失1.Leadership,AccountabilityandAdministration领导、职责和行政2.RiskIdentificationandAssessment风险识别和评价3.People,TrainingandBehaviours人员、培训和行为6.CommunicationandPromotion沟通和宣传4.WorkingwithContractorsandSuppliers与承包商和供应商工作5.Servicedesign,OperationandDelivery服务设计、运营和交付7.EmergencyManagement应急管理8.LearningFromEvents事件学习9.Assessment,AssuranceandImprovement评估、保证和提高4.建立基于动