Service-Quality-The-Six-Criteria-Of-Good-Perceived

Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.ServiceQuality:TheSixCriteriaOfGoodPerceivedServiceGronroos,ChristianReviewofBusiness;Winter1988;9,3;ProQuestpg.10Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.