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上海交通大学硕士学位论文上海电信IT设备供应商管理策略姓名：陈信松申请学位级别：硕士专业：工商管理指导教师：骆建文20090111MBAIT4ITITITITITMBAIT5ITITITMBAIT6THEMANAGEMENTSTRATEGYOFSHANGHAITELECOMMUNICATIONCORPORATIONFORTHESUPPLIEROFITEQUIPPMENTABSTRACTAlongwiththedevelopmentofChinamarketeconomy,themarketcompetitionismoreandmoredramatic,theimportanceofpurchasemanagementalsograduallyhighlights,whetherthecostcanbereducedasmaximumaspossiblewillaffecttheeconomicefficiencyoftheenterprisedirectly.Thesuppliermanagementisthefoundationworkwhichweshoulddotodealwiththepurchasemanagement,onlyweestablishagoodsupplierteam,ourpurchaseworkcancarryonquitesmoothly.ThisarticleunifiedtheShanghaiTelecommunicationCorporationITequipmentsupplier'ssupervisorywork,thetheoryofthesupplychainandthesupplierwasusedtoanalysistheproblemsexistedinthesuppliermanagementwork.Fromtheaspectsoftheselectionofthesupplier,dailymanagement,andthecooperationobtained,weproposedtheconsummationandimprovementmeasure,andinducedtheeffectivemanagementstrategy.Thearticleisdividedinsixchapters.Firstchaptermainlyintroducedthecontentofthesuppliermanagement,thepresentdevelopmentaswellastheimportance,throughcomparethecharacteristicofthetraditionsupplierwiththemodernone,MBAIT7introducedthetrendofdevelopmentofthemodernsuppliermanagement.Fromthetransactioncompetitiontothecooperativeadapt,therepetitionbecomestodaythestrategicpartnership,thesuppliermanagementisbecomingthecooperation,thewin-windirection,thestrategyofthesuppliermanagementalsobecomestheimportantconstituentofthepurchasestrategyoftheenterprise.Secondchapterintroducedthesupplier'squalificationsofShanghaiTelecommunication,analyzedthequestionsexistedinthesupplierresourcesrecognition,theappraisalprocessexists,simultaneouslyproposedtothesupplierqualificationsproofsystemimprovementstrategy.ThirdchapterintroducedShanghaiTelecommunicationbasicProcesswhichcontrolledtotheexistingITequipmentsupplierproductquality,theconfrontationburettecontrolsthequestionintheProcessexistedtocarryontheanalysis,thenproposedimprovementstrategies.FourthchapterintroducedShanghaiTelecommunicationCorporationITequipmentallocation,thewarehousing,anddeliverythesethreeaspectstodiscusshowtostrengthenandconsummatethesupplier'sphysicaldistributionmanagement.Intheequipmentallocationaspect,introducedtheallocationprocessaswellasthemainpointsofcorrelationinspection.Intheequipmentwarehousingaspect,introducedShanghaiTelecommunicationCorporationregardingthematerialmanagementMBAIT8methods.Intheequipmentdeliveryaspect,introducedShanghaiTelecommunicationCorporationinspectionontheOTD.FifthchapterintroducedShanghaiTelecommunicationCorporationITequipmentsupplier'sachievementsinspectionmethods,andestablishedachievementsinspectionstandardobtaining,analyzedinviewofthedifferentsupplierswhosubdividedbasedonthesupplyhasimplementedthedifferentinspectionstandard.Thearticleproposedthesupplierachievementsinspectionimplementationstepsandachievementsexaminationandtheimprovementmeasures.SixthchapterresearchedShanghaiTelecommunicationCorporationITequipmentsupplier'scultivationmethods,accordingtothedifferenceofsupplier'simportance,thepointedcultivationmeasureswereadopted,andmaintainedandconsolidatedwithsupplier'srelationship,achievedthecommunalgoal.AsastafftookparticipateinthepurchasejobinShanghaiTelecommunicationCorporation,Icommunicatewiththesupplierfrequently.Thebusinessmanagementcurriculumandthestudystagegivemeagreathelpinthetheoryknowledgeaspect,andIalsohopedthecontentofthearticlewouldbeabletobringthereferenceandbenefittotheotherenterprisesintheoperationandthepractice.KEYWORDS:strategypartner,suppliermanagement,qualitycontrolMBAIT22008125MBAIT320081252008125√MBAIT1ITIT,,IT,,MBAIT2,1.1,?,,!ShawnTully3%6%55%80%5580%,MBAIT31.21.2.1,,:(1)(2)(3)SWOT,:(1)(2)(3)(4)MBAIT4(5)1.2.26,33%;,12%MBAIT5,=/=/=/=/=-/=-/=-/=/1.2.3MBAIT6Internet,12510345MBAIT71.3120607022080320902090MBAIT82.12.1.1,,2.1.22-1Heinritz,Farrell,GiuniperoKolchin,:(1),(2),(3)MBAIT9(4)2-1FIGURE2-1TheResourceRecognitionModel2.1.32-2:MBAIT10/2-2FIGURE2-2TheProcessOfShanghaiTelecommunicationCommoditySupplierSelection/MBAIT11(1):/,(2)/:(3):(4)(5):/2.1.3,,,,,2.2,,2.2.1MBAIT12,1,.2:,,.3.,,.4,,,.,(1)(2)(3)(4)2.2.2MBAIT1312-32-4MBAIT14MBAIT152-3FIGURE2-3TheProcessOfShanghaiTelecommunicationCommoditySupplierQualifications=MBAIT162-4FIGURE2-4TheProcessOfProductionQualifications=MBAIT172,,,2-5ABCDABCDABCDDCCMBAIT182-5FIGURE2-5TheProcessOfSupplierQualifications2.32.3.16,33%,12%,,MBAIT192.3.2MBAIT20ITIT,ITIT3.1ISO8402--1994DavidCarvin,MBAIT213-1MBAIT223-1FIGURE3-1TheProcessOfShanghaiTelecommunicationProductionQualityControl1\MBAIT23ISO90002MBAIT2433.23.2.195%98MBAIT253-21,,2,3.4,3-2FIGURE3-2ShanghaiTelecommunicationPurchaseStrategy3.2.2MBAIT26,3.33.3.1,:3.3.23.3.3HPDELL,,3.3.4MBAIT27IT4.1IT4.1.1,50%1234.1.2ITIT,MBAIT28200772984-14-1FIGURE4-1LogisticsCompany’sOrganizationChart7*24ITIT4-2ITMBAIT294-2ITFIGURE4-2ITCoreEquipmentDistributionChartIT64898%100%IT4-3IT4-3ITFIGURE4-3ITAssistantEquipmentDistributionChartIT64898%100%MSSMBAIT30IT4-4IT4-4ITFIGURE4-4TerminalUnitDistributionChartIT64