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Topic2PROJECTMANAGER+PROJECTORGANIZATIONI.TheNatureofManmodelabouthumanbehavior•Understandinghumanbehaviorisfundamentaltounderstandinghoworganizationsfunction,whetherareprofit-makingfirms,non-profitenterprises,orgovernmentagencies.•Understandinghumanbehaviorisalsothefundamentaltounderstandinghowpersonact----game.•WewillmainlyfocusonREMM.REMM•Resourceful,Evaluative,MaximizingModel•Postulates1--4Postulate1•Everyindividualcares,heorsheisanevaluator.•1)Theindividualcaresaboutalmosteverything,knowledge,independent,etc•2)REMMisalwayswillingtomaketradeoffsandsubstitutions.•3)Individualpreferencesaretransitive.Postulate2•Eachindividual’swantsareunlimited•1)IfwedesignatethosethingsthatREMMvaluespositivelyasGOODS,thenheorsheprefersmoregoodstoless,GOODScanbeanythingfromartobjectstoethicalnorms.•2)REMMcannotbesatiated.Heorshealwayswantsmoreofsomethings,materialgoods/intangiblegoodsPostulate3•Eachindividualisamaximizer:•Heorsheactssoastoenjoythehighestlevelofvaluepossible.Individualsarealwaysconstrainedinsatisfyingtheirwants--wealth,time,physicallawsofnature,limitsoftheirownknowledgeaboutvariousgoodsandopportunities,etccanbetheconstrains----opportunityset----begivenandexternal.Postulate4•Theindividualisresourceful:•Individualsarecreative.Theyareabletoconceiveofchangeintheirenvironment,foreseetheconsequencesthereof,andrespondbycreatingnewopportunities----thelimitationisisnotimmutable.Humanbeingsarenotonlycapableoflearningnewopportunity,theyalsoengageinresourceful,creativeactivitiesthatexpandtheiropportunitiesinvariousways.•REMMsatwork:•Thinkabouttheeffectsofnewlyimposedconstrainstohumanbehavior.REMMs’responsetoanewconstrainsistobeginsearchingforsubstitutesforwhatisnowconstrained,asearchthatisnotrestrictedtoexistingalternatives.Theywillinventalternativesthatdidnotpreviouslyexist.Examples…...•REMMmeansthereareno“needs”----individualisalwayswillingtomaketradeoffs,willingtosubstitute---willingtogiveupasufficientsmallamountofanygoodforsufficientlargeamountofothergoods(inhisorherownsense).•Therearenoneed,thereonlywants,desires.demands.Ifsomethingismorecostly,lesswillbedemanded,thanifitwerecheaper.----Cost/benefitanalysis.•Keepinmind:•AlmostallthepeopleintheworldactasREMMs,REMMsareeverywhere----GAMEbetweendifferentparties----Trytounderstandwhatdoyourcounter-partyreallywant.II.ProjectManager’sRoleObjectives•IDENTIFY:•Whataprojectmanageris•Whyaprojectmanagerisneeded•Howtoperformtheroleofaprojectmanager•WhenaprojectmanagerwillplayakeyroleintheprojectProjectmanager-Definition•Aprojectmanagerisanindividualresponsiblefor:•Planningandorganizing•Controllinganddirectingtheday-to-dayactivitiesofaproject(s)•DeliveringtheprojectobjectivestoSponsorandSteeringCommitteeA.PlanningandOrganizing•1Planning•1)Thetechnicalactivitiesoftheprojectthatwillproducetheproject’sobjectives:(1)teammembers’activities;(2)scheduleoftheprojectdeliverables.•2)Thefinancialobjectivesoftheprojectisbasedonthebusinesscase:(1)revenuefromdeliverablesdeliveredtotheclient;(2)costofteammembers’labor;(3)costofdeliverablesfromsuppliers;(4)allotherprojectrelatedcost•2.Organizing•1)Theprojectteam,rolesandresponsibilitiesforallteammembers•2)Theprojectdocumentation:(1)contractfile;(2)projectplans;(3)projectprocedures;(4)financialdocumentation:invoicestoclients;invoicesfromsuppliers;(5)correspondenceB.Controlling•Managingtheriskfactorsoftheproject•Managingthechangestotheproject•Managingtheissuesandproblemsduringtheproject•Trackingthetechnicalperformanceoftheproject----schedule,quality•Trackingthefinancialperformanceoftheproject•Trackingthesuppliersperformanceagainsttheircontract•Trackingtheclientsatisfaction•ManagingthemoraleoftheprojectteamWhyhaveaprojectmanager•Projectmanager’svalue----enhancetheprobabilityofaproject:•--withqualityproducts•--thatisonschedule•--thatcompleteswithinbudget•--withasatisfiedclient•--thatleadstofollow-onbusinessHowdoyoudoit•1.FollowdefinedprocessesthatenableyoutoPLANandMANAGEtheproject•2.IdentifytheSKILLSrequiredforagoodprojectmanager:matchthosewiththeonesyoupossess;developmissingskills•3.GAINEXPERIENCE,doitinsmallsteps:gofromasmallprojecttoalargeroneandsoonuntilyouaremanaginglargemulti-yearcomplexprojects.1.FollowdefinedprocessesthatenableyoutoPLANandMANAGEtheproject•1).PlanningProcesses•DevelopaWorkBreakdownStructure(WBS)--includeitemstocontainrisk•Developthenetwork•Estimatecost&effort•Createaschedule•Repeatasnecessary•2)ManagingProcesses•Riskmanagementprocess•Exceptionmanagementprocess•Conductprojectreview(s)•Projecttrackingprocess•3)Fitstheplanningandmanagingprocessestogether•2.SkillsRequirement•Averygoodunderstandingandawarenessofthebusiness•Experiencemanagingprojectsthroughtheprojectimplementationlifecycle•Fluentcommunicator•Abilitytomanagepeopleandmotivatethemtodeliveraccordingtorigorous,oftenpunishing,timetables•Anunderstandingandsolidappreciationofbusinessplanningandstrategytechniques•Abilitytounderstandandimplementchangemanagementprograms•BeITliterateandfullyconversantwiththeadvantagesthatITmightbringtoaplannedprogramofchange•Understandconce