上网兼职,免费注册,赠送商城:经典战略管理咨询惠普的战略规划完整版hpconfidentialDW20(3/2000)上网兼职,免费注册,赠送商城:惠普的计划理念PLANISNOTHING;PLANNINGISEVERYTHING。PLANISPAPERPLAN与PLANNING的区别PLANNINGISPROCESS上网兼职,免费注册,赠送商城:惠普的计划流程–TENSTEPPLANNINGTHETEN-STEPSStep1:STATEMENTOFPURPOSEStep2:FIVEYEAROBJECTIVESStep3:CUSTOMERSANDCHANNELSStep4:COMPETITIONStep5:IDEALSOLUTIONANDSTRATEGYStep6:IMPLEMENTATIONStep7:FINANCIALANALYSISStep8:EXTERNALASSUMPTIONSStep9:INTERNALINTERDEPENDENCIESStep10:FIRSTYEARPLAN上网兼职,免费注册,赠送商城:的战略性逻辑ExternalInternalStrategicOperationsUnderstandingtheopportunitiesStep3:Customers&channelsStep4:CompetitionStep5:Idealsolution&strategyBuildingfocusStep1:StatementofpurposeStep2:Five-yearobjectivesStep8:Externalrisks&assumptionsStep9:InternalinterdependenciesMakingdecisionsStep6:PlanforimplementationStep7:FinancialanalysisImplementationStep10:First-yearplanValidation&monitoringPlanningtoplanAnoutside-inapproach上网兼职,免费注册,赠送商城:运用结果示例•年度计划:VOICEINFORMATIONSERVICESDIVISION(PDFFILE)•TEN-STEP:CHPCSBUFY1998–2001(EXCELFILE)上网兼职,免费注册,赠送商城:惠普的战略管理评审理念LOGICISNOTNECESSARILYPURSUASIVE逻辑是不容挑战的上网兼职,免费注册,赠送商城:惠普的战略管理评审方法–QUALITYMATURITYSYSTEM(QMS)1.0TopicsKnowledgeAreas–1.0StrategicDirectionSTRATEGICDIRECTIONPLANNING–3.1PlanningSystem–3.2IncludingCustomerNeeds–3.3Alignment3.02.0–6.1ActionsofLeaders–6.2DecisionMaking–6.3LeadingChangeLEADERSHIP6.0–5.0StrategicDevelopmentofPeopleDEVELOPMENTOFPEOPLE5.0–2.1EndCustomerIdentification–2.2ValueDeliverySystem–2.3OtherCustomersoftheSystem–2.4CreatingPassionforCustomers–2.5UnderstandingCompetitionCUSTOMERS&BUSINESSENVIRONMENT2.0EXECUTINGTHEPLANS–4.1CrossOrganizationalProcesses,OrganizationDesign–4.2ProcessManagement&Improvement–4.3PlanDeployment&Review–4.4ManagingRelationships–4.5PerformanceMeasurement4.0上网兼职,免费注册,赠送商城:的实施流程BasicLeadingCompetitiveNarrativeResourcesHowToGetStartedBasicLeadingCompetitiveNarrativeResourcesHowToGetStartedReviewtheQMStopicsHoweffectivelyisyourentityperformingineachoftheQMSareas?FocusonaspecificbusinessandunderstandthebusinesssituationDetermineimportanceofeachQMStopictobusinesssuccessinthesegmentPositionentityperformance-Basic...Competitive...LeadingResults/Approach/DeploymentGodoit!DiscoverotherexistingorpossibleapproachesPositionIMPORTPositionIMPORTPositionIMPORTDecidewhatactionsyou'lltaketoguaranteefuturebusinesssuccess上网兼职,免费注册,赠送商城:的实施流程实例0.0)简介,介绍评估日程,整理图表(15分钟)1.0)2.0)业务规划(15分钟)1.1)2.1)规划系统-流程/时间-客户与合作伙伴需求-包括客户需求(在计划中)--协调(目标与资源)1.2)2.2)关键业务指标-价值,对客户的关注程序2.3)年度计划1.3)2.4)业务基本要素统计表3.0)5.0)领导层/参与(15分钟)3.1)5.1)--管理者所作的工作(确保成功)--决策(与交流)3.2)-创新(领导者在其中的作用)3.3)5.2)对人员的战略培训4.0)6.0)参与人员反馈(15分钟)领导层管理相互关系主要流程管理/控制-PPMs改进措施表改进项目(20分钟)价值实施系统流程管理(30分钟)流程结构与组织设计部署与评估计划战略重点(60分钟)OPTS分析与战略总结了解竞争对手目的、任务、发展计划部门:被评估者:评估者:日期:上网兼职,免费注册,赠送商城:评审结果实例QMS小型评估反馈表主题评论/说明战略重点1.A战略发展方向机构的发展方向是什么?如何才能达到这一目标(使命等)“客户满意度第一”1.B基础设施要实现机构的业务目标需要什么样的业务流程和组织结构?CCC&TSC(需要流程关系图)1.C商业环境机构如何评价和适应所处的商业环境?市场、分销渠道、客户群、竞争对手等需要更多3C的数据和信息业务规划2.A规划过程机构如何管理其计划并令其与战略发展方向相一致?需要进行战略开发联系不明确2.B3-5年计划机构如何制定针对业务目标的发展规划图?出色的发展规划2.C突破性(Hoshin)计划机构如何确定并管理实现业务目标所需进行的突破性发展?(可能包括实施计划)面向TCE的需要经销商战略2.D业务基本要素机构如何管理基本的日常活动?在财务与客户方面表现出色需要强调员工和进行统计部门:CCC/TSC__主讲人:C.H.Kee/AlanGuo__日期:2000年4月24日_____________优势建议上网兼职,免费注册,赠送商城:惠普的核心能力识别理念DEVELOPINGANDOBSOLETINGOFCORECOMPETENCESAREEQUALLYESSENTIALTOWIN知扬弃者,胜上网兼职,免费注册,赠送商城:惠普的核心能力识别方法–CIW(PROBINGEXERCISE)上网兼职,免费注册,赠送商城:Beginningwithcorporatestrategicplan...…companyanalyzescapabilitiesrequiredtoexecute...…whicharethenbrokendownintohumanterms...…spurringactiontobuildorfindtherighttalent...…anddrivingchangewithintheorganization...…toachievestrategicbusinessgoals.Objective#1:AligningExpectationsObjective#2:TyingCompetenciestoPerformanceManagementObjective:IdentifyingFutureCompetenciesObjective:Build-BackPlanning惠普的组织战略方法论–基于公司战略的组织开发上网兼职,免费注册,赠送商城:竞争地位矩阵图关键很重要重要ConsiderCustomersTheentityOtherStakeholdersGroupGoalsBreakthroughCurrentGoalsLongTermGoalsStrategicDirectionEndCustomerIdentificationValueDeliverySystemOtherCustomersoftheSystemCreatingPassionforCustomersUnderstandingCompetition12.12.22.32.42.5业务单位竞争地位PlanningSystemIncludingCustomerneedsAlignment3.13.23.3CrossOrg.Processes&Org.designProcessManagement&ImprovementPlanDeployment,Communication&ReviewManagingRelationshipsPerformanceMeasurement4.14.24.34.44.5StrategicDevelopmentofPeopleActionsofLeadersDecisionMakingLeadingChange56.16.26.3Page15of19对业务单位的相对重要性有竞争力“门槛”领先16.12.52