仪容仪表和个人卫生 培训课件

Hygiene,GroomingandEtiquette仪容仪表和个人卫生Objective课程目标Bytheendoftheprogrammeyouwillbeableto:在本课程结束后，你将能够：Statehotelsixaspectsofstaffgroomingstandards.陈述酒店员工仪容仪表的六个方面的标准。Statehotelkitchenstaffgroomingstandards.陈述酒店厨房员工仪容仪表的标准。Whydowepayattentiontoourgrooming?为什么要注重员工的仪容仪表？LookingYourBest展示给客人你最佳的仪容仪表CreatingAnImpression给客人留下深刻的印象OurHotel’sImage我们酒店的形象Youaretherepresentativeofourhotel你就是酒店的代表Hair头发Mustbeclean,neatandtidywithsufficientmousseatalltimes.时刻保持头发干净整洁，并涂有适量摩丝。Nofancydesignhairstyles.不留怪异发型。Maynotlookwetandoily.头发看起来不可过分油腻。Nofancyunnaturalcoloredhair.头发颜色自然。Wellcombedlooking,notloose.头发梳理整齐。Fringemustbeabovetheeyebrow.头发不可超过眉Shortatlengthnotcoveringearsorcollar.头发不可超过耳朵或衣领。Nosideburns不留鬓角。Notdistractingnorcoveringtheface.头发不遮住脸部。Neatlywithhairbunforshoulderlength.头发过肩，用发网扎起。Nofancy/colorfulhairpin.不允许使用除黑色以外其他颜色的发夹。Mustbecleanlyshavedatalltimes.保持面部干净。Nobeards,goatees,moustaches.不留胡须。Lightmakeup(Naturalcolor)淡妆。Appropriatelipstickcolor合适的口红颜色。Fitwell合身Ironedwell熨烫平整Clean&Spotless干净整洁Tie/Bowtightened领带/领结扣紧Rightnamebadgeandintherightplace个人名牌佩戴在正确位置Tie/Bowtightened领带/领结扣紧Shirt/Blousetuckedin衬衣/短衫无外露Plainblackordarkcolortonesocksonlyformale.男士只允许穿黑色袜子。Skirtsmustalwaysbewornwithpantyhosestockingsforfemale.Plain,skincolorandnoruns/noholes.女员工穿酒店统一发放的丝袜，并且保证丝袜无破洞、无抽丝。Shoespolishedandingoodcondition.工鞋光亮，完好Clean,shortandwelltrimming.指甲干净，修剪整齐Nocolorednailpolish,clearpolishisacceptable.女士只允许涂无色透明指甲油。Nofancyjewelry.不允许佩戴耀眼的首饰Apairofsmaallearstudsforfemalesonly.女员工每只耳朵只能佩戴一个耳钉Youareallowedasimpleweddingband只允许佩戴结婚戒指Nobrooch,bracelet,ankletsandlip/nose/earrings不允许佩戴胸针，手镯，脚链，嘴/鼻/耳环。Nofancywatch.Businessstyleonly.不允许佩戴运动型或外形夸张的手表。只允许佩戴传统型手表。Hatsmustbewornatalltimes.时刻佩戴工作帽。Hairmustwashedeveryday.每天清洗头发。Nojewelryofanysortallowed.不允许佩戴任何装饰物。Mustwearkitchenshoes/boots.必须穿着厨房的鞋或靴子。PersonalHygiene个人卫生基本标准Useperfumeorcologneinmoderation.可使用温和清淡的香水。ShowerDaily每天冲澡Avoidgarlic,onions,strongspicysmellingfoodbeforereportingtowork工作前不允许吃蒜，大葱及某些刺激性气味较强的食品。Keepyourfingernailsclean,shortandroundedanddirtfree.保持指甲干净、整齐，无污物。Noprotrudingnasalhair.鼻毛不可露出鼻孔外。Handsmustbewashedaftereachvisittothetoilet,beforeandaftermealsandhandlingoffood.饭前便后及接触食物前要洗手。Review回顾要点Hotelsixaspectsofstaffgroomingstandards酒店员工仪容仪表的六个方面的标准∝Hair头发∝Face面部∝Uniform制服∝FingerNail指甲∝Jewelry饰物∝Watch手表Hotelkitchenstaffgroomingstandards酒店厨房员工仪容仪表的标准PersonalHygiene个人卫生基本标准Q&A？Thankyou谢谢