华中科技大学硕士学位论文EQFD及其在三维并行工程中的应用研究姓名:邹宏新申请学位级别:硕士专业:管理科学与工程指导教师:陈荣秋20061012IQFDMP3IIAbstractAnincreasingtrendtowardsanewmanufacturingmodelwiththeobjectiveof‘lowcost,customization,andzerocustomerleadtime’isoccurringduetocustomersdemandingtheirordersforindividualproductsorservicesbefulfilledinstantlyandatpricenearthepriceofstandardproductsorservices,andduetomanufacturerslongingforsatisfyingindividualcustomer’sneedswithinstantfulfillmentascustomersarticulatetheirneeds.Ifenterprisesimplementthree-dimensionalconcurrentengineering,theymayshortentimeofdevelopingnewproductsandmarket.Qualityfunctiondeploymentisacustomer-orienteddesigntoolfordevelopingneworimprovedproductstoincreasecustomersatisfaction.Therefore,enterprisesapplyqualityfunctiondeploymenttothree-dimensionalconcurrentengineering,sothattheycandelivercustomersdemandingproductasrapidlyaspossible.Firstly,thispaperanalyzesliteraturereviewaboutqualityfunctiondeployment.Thenthispaperispointedoutextendedhouseofqualitybasedonsomeshortageontraditionalhouseofquality.Theframeworkofextendedhouseofqualityisastretchintraditionalhouseofquality.Requirementofcustomersmaybetranslatedintotwodifferentkindsofcharacterengineeringmeasuresbyextendedqualityfunctiondeployment.Extendedqualityfunctiondeploymentbreaksthroughtraditionalqualityfunctiondeploymentthroughwhichrequirementofcustomersmaybeconvertedintothesamekindcharacterengineeringmeasures,soapplicationofextendedqualityfunctiondeploymentisbroaderSecondly,applyingextendedqualityfunctiondeployment(EQFD)tothree-dimensionalconcurrentengineeringisintroduced.EQFDmaybedeployedintofourstages,thatisrequirementofcustomersconvertedintodemandofsupplychaindesignanddevelopmentofproducts,demandofdesignconvertedintodesignofpartsandsupplychain,demandofpartsconvertedintoengineeringmeasuresanddesignofsupplychain,andengineeringmeasureconvertedintodesignofsupplychainanddemandofproduction.Finally,takenanexampleasdevelopingMP3player,thispaperisshowedhowtoapplyEQFDtothree-dimensionalconcurrentengineering,andexpectedtohelpenterprisestousethetoolofEQFD.KeywordsThree-dimensionalconcurrentengineeringExtendedqualityfunctiondeploymenthouseofquality_____111.11.1.1”(70332001)[1]1.1.2[2]“”MassproductionLeanproduction“”ComputerintegratedmanufacturingSupplychainmanagementAgilemanufacturing[3],Stalk1998Time-basedCompetition,TBC[4]StanDavis(1987)FuturePerfect2MassCustomization,MC[5]PineII[6]1.2[7]Three-dimensionalconcurrentengineering3D-CE3[8]qualityfunctiondeployment,QFD[9]QFDQFDQFDQFDQFDQFD1.31.3.1QFD()MizunoAkao1966QFD1972QFDKelsey-HayesQFD1993QFDQFDQFD4Institute,QFDIQFD1995QFD1997QFD(TheInternationalCouncilforQFD,ICQFD)1.3.2QFD206020903QFDQFDASIGOAL/QPC1QFDQFD2002QFDQFDQFDQFD32ASISullivenASIQFDSullivenQFD1-111ASI3GOAL/QPC5GOAL/QPC30QFDQFDQFDGOAL/QPC4QFDQFDQFDASIGOAL/QPC[10]1.3.3QFD11ClausingPugh1991enhancedqualityfunctiondeploymentEQFDEQFDcontextualanalysis/static/dynamicstatusanalysis(conceptselection)/QFD[11]2CindyAdianoAledaV.Roth1991/QFDDynamicqualityfunctiondeployment,DQFDDQFDQFDDQFD[12]3FQFD6MasudDeanQFDWassermann1996TOPSIS[13]RichardY.K20062005QFD[14]2006[15]2005OracleOracle9Delphi7[16]5QFDQFDBirenPrasad1998concurrentfunctiondeploymentCFDQFDCECFD[17]6QFDBevilacquaM.CiarapicaF.E.2006[18]what7HowEFINSQFLFSRRPG7WhatHowEleonoraBottaniAntonioRizzi2006[19]WhatHowJITWhatHow1.41.4.11IDA1988R-338R-338[20]2[21]81.4.2Fine1998“”“”“”12//product)processsupplychain12Fine(1998)//2005“”——SebastianK.Fixson20059/[22]CharlesH.Fine20051.5QFD12QFDQFDISO90006SIGMATRIZQFDQFDQFD1.6QFDQFDQFD7033200110123MP31122.12-1howswhatshows21whatshows12howshowshowshowshows[31]2.2QFD40603060132040QFDQFDQFDQFDQFDQFDQFDQFD14QFDQFDQFDQFDQFDQFDQFDQFD[23]2.21QFD2whathowhow15ASIQFDwhat32.322how1how2whathow2EQFD16How212nwhatsHow112m123k222.4EQFDEQFDEQFDEQFD17EHOQ2.5EHOQ2.5.12323182.5.2191234[24]2.5.3EHOQEQFD20EQFDEQFD1KiKi=123m5123452WhatsHow1How2How1How2How1How21WhatsHowrij135791whathow3whathow5whathow7whathow9whathow2134356578792121jKihj3WhatsHowWhatHowWhatWhatHow31Mii=12m512∑==miijirkhj122345MiM22M2Tjj512345TjT23T3CC=MT24∑∑===mimiiiiKMKM115∑∑===njnjjjjhThT115234Sjj512345SjS25T2.6∑∑===njnjjjjKSkS115243EQFDQFDASIEQFDEQFDEQFDEQFD12.5.321hows2hows3hows480%hows20/803.1EQFDFineFisher25QFDEQFDEQFD31[25]31ECREfficientConsumer26Response,ECRQuickResponse,QR3131ECRPOSQRPOSEDIVMIEQFDQFD3212k33-2EQFD273.3EQFDEQFD80%EQFD1234[26]EQFDEHOQEHOQEHOQ283-1Hj3-1EQFD3-3112k333EQFDQFD80∑==mjhjhj1Hj29EQFD3.4EQFDEQFD85%EQFDQFDEQFDEQFDEQFD3-41k32123n3-4EQFD3-4EHOQ30KiEHOQQFDEQFD80EQFDEQFD3.5EQFDEQFDEQFDWhatsEHOQEQFDQFDEQFD3-5QFDEQFD3.5EQFD311k32123n/AB3-5EQFDEQFDEQFD324EQFDMP3EQFD4.1MP3MP3/MP3MP3MP3IT://price.zol.com.cn/article/2003/0805/67034.shtml2003MP33385.6%78.2%7.4%14.4%MP3IT28.6%IT19.6%15.2%4.21MP3MP34-1.256M38%512M20%1G13%64M5%128M24%64M128M256M512M1G4-1MP3ZOl200341MP3MP3GMP3MP3342USB93.1%MP3USBMP3USBUSB3/4USBMP3FM64.6%FM2/3MP3FMCD35.4%USBFMCDUSBMP34-273.2%72.5%64.6%35.4%11.4%93.1%USBFMCD42ZOl20033