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©2008LenovoLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential工作减压与情绪管理2011年6月Page2of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential一.建立积极的心态去对待世界。二.提高妥善处理及控制过激情绪的能力;三.学会有效管理及缓解压力方法。课程目的2Page3of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential目录一.认识情绪二.面对压力控制情绪三.生活态度四.什么是压力五.性格与压力六.压力管理3Page4of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential一.认识情绪1、什么是情绪情绪,是人各种的感觉、思想和行为的一种综合的心理和生理状态,是对外界刺激所产生的心理反应,以及附带的生理反应,如:喜、怒、哀、乐等。4Page5of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential一.认识情绪2、情绪的构成认知层面上的主观体验;生理层面上的生理唤醒;表达层面上的外部行为。5Page6of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential一.认识情绪3、情绪的产生引发因素:工作、生活、家庭、社会、个人等因素转变过程事情想法心理反应生理反应行为反应+6Page7of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential一.认识情绪4、情绪的种类正面情绪(快乐、幸福、期待、羡慕。)负面情绪(忧愁、焦虑、愤怒、哀伤、害怕。)7Page8of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential一.认识情绪说一说以下表情所表达的情绪意义愤怒悲伤幸福恐惧厌恶惊讶蔑视8Page9of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential一.认识情绪5、情绪评估与表达测验你能体察到自己的情绪和适当表达自己的情绪吗?9Page10of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential•1、我真希望自己哪天突然死去。012342、小事我也感到非常着急。012343、遇到一点小事我就感到烦恼。012344、我感到在生活中自己是个弱者。012345、我感到人活着没有什么意思。012346、我感到心慌。012347、我对异性毫无兴趣012348、我觉得太笨,样样不如别人。012349、我变得做什么事都拿不定主意。0123410、我想自己去死。01234Page11of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential•11、我全身没有一点力气。0123412、我讲话的声音变得有气无力,闲话少多。0123413、我晚上睡眠时间总的说比往常少多了。0123414、我什么事情都不想干。0123415、我感到不高兴、不愉快、不痛快。0123416、我感到心里难受或者心里不舒服。0123417、我对周围的一切都感到没意思。0123418、我感到紧张不安。01234•19、我不想吃东西。0123420、我觉得比平时瘦多了。01234Page12of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential一.认识情绪测试结果分析:21~34分:你的情绪表达与评估能力有待加强。35~49分:你有还不错的情绪表达与评估能力,只是有时或有些情绪不是那么肯定了解。50~63分:你有很好的情绪表达与评估能力,了解自我,能有效地察觉及区辨自己的情感。12Page13of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential一.认识情绪EQ高手的特质良好的内在修养均衡的处世态度真诚待人幽默热忱13Page14of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential目录一.认识情绪二.面对压力控制情绪三.生活态度四.什么是压力五.性格与压力六.压力管理14Page15of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential中医理论:喜伤心,怒伤肝,忧伤肺,思伤脾,恐伤肾。15二.面对压力控制情绪Page16of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential二.面对压力控制情绪“静”“悦”“松”“慢”控制情绪16Page17of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential二.面对压力控制情绪如何提高自己的情绪管理能力呢?寻找原因尊重规律充分休息亲近自然经常运动合理饮食引导疏泄17Page18of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential目录一.认识情绪二.面对压力控制情绪三.生活态度四.什么是压力五.性格与压力六.压力管理18Page19of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential1、态度与修为永远要记住,在某个高度之上,就没有风雨云层。如果你生命中的云层遮蔽了阳光,那是因为你的心灵飞得还不够高。大多数人所犯的错误是去抗拒问题,他们努力试图消灭云层。正确的做法是发现使你上升到云层之上的途径,那里的天空永远是碧蓝的。三.生活态度19Page20of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential三.生活态度2、态度与信念正见正思维正语正精进正念动身20Page21of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential3、态度与视角情绪与个人的态度是紧密相连的。一个有积极乐观态度的人,往往会有更多的积极健康的情绪表现。三.生活态度21可惜只有半杯水了!啊,还有半杯水!Page22of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential22三.生活态度Page23of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential23三.生活态度Page24of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential24三.生活态度Page25of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential25三.生活态度Page26of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential26三.生活态度因为Page27of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential27三.生活态度因为Page28of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential28三.生活态度因为Page29of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential29三.生活态度Page30of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential30三.生活态度Page31of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential31三.生活态度Page32of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential32三.生活态度Page33of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential33三.生活态度Page34of19LenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidentialLenovoConfidential34三.生活态度Page35of19LenovoConfidentialLenovoConfidentialLenovo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