NOYESYESNONOYESYESRMA申请RMAApplication客户最初联系产生RMANOGenerateRMANO是否在保修期Withinwarranty用户责任FailureCauserdByCustomer维修中心RepairCenter是否可维修Repairableornot?维修RepairingoftheReturnedMaterial故障解析FailureModeAnalysis提供新品Replacement反馈给客户Feedbacktocustomer有偿维修Non-FreeRepairing维修报价Repairingquotation用户接受报价QuotationAcceptedbyNOMaterial设备返回客户MaterialRrturnedtotheCustomerAcceptedbyCustomer结束RMAYES故障解析FailureModeAnalysis?故障分析报告FMAReport提供新品Replacement