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客房服务英语对话题库题型一：中译英1.您的房号是多少？(MayIhaveyourroomnumber,please?)2.请让我看一下您的房卡好吗？(Couldyoushowmeyourroomcard,please?)3.我带您去您的房间。(Iwillshowyoutoyourroom.)4.电视机坏了（TheTVsetdoesn’twork.）5.您的房间里有迷你酒吧。（Thereisaminibarinyourroom.）6.现在已恢复正常，很抱歉，打扰您了。（It’sinordernow，sorrytointerruptyou.）7.您的房间里有保险箱。（Thereisasafeinyourroom.）8.这是电视机的遥控器。（ThisistheremotecontroloftheTV.）9.我们可以借给您一个电吹风。(Wecanlendyouahairdryer.)10.我是客房服务员，可以进来吗？(Housekeeping,mayIcomein？）11.我现在可以打扫您的房间吗？(MayImakeup/cleanyourroomnow?)12.对不起,我没有听明白,请您稍等,我找另一位同事过来帮您。（Iamverysorry,Icannotgetwhatyousaid,pleasewaitamoment,andIwillfindsomeonetohelpyou.）13.对不起，请问您有没有要洗的衣服？（Excuseme.Doyouhaveanylaundry？）14.请您在借物单上签字。(Pleasesignyournameintheborrowlist.)15.希望您在我们酒店过得愉快。(Wishyouhaveabeststayinourhotel.)题型二：英译中16.I’mheretochangethesheetsandpillowcases.（我来调换床单和枕套。）17.I‘llfinishitassoonaspossible.（我尽快给您清理。）18.MayIdotheturn-downserviceforyounow?（现在可以为您开夜床吗？）19.Doyoupreferyourlaundrybyexpressserviceorreturnedonsameday？（你是要快洗服务还是当日取？）20.Theelectricianwillcometorepairitrightaway.（电工会马上会过来修理。）21.WhatcanIdoforyou?（请问有什么可以为您效劳吗？）22.Pleasedeposityourmoneyinthehotelsafe.（请将您的现金寄存在饭店的保险箱内。）23.Sorrytohavecausedyousomuchtrouble.（很抱歉给您带来这么多麻烦。）24.It’sthewelcometeaofourhotelforyou.（这是酒店特意为您准备的欢迎茶。）25.Couldyoupleaseshowmeyourroomcard?（请问我能看下您的房卡吗？）26.Iwillsendsomeonetorepairitforyounow.（我现在就派人过去帮您修。）27.Youmustbetiredafterthejourney.（旅途辛苦了。）28.MayIturnonthelightsforyou?（要我帮您帮把灯打开吗？）29.Theslippersareatthebottomofthewardrobe.（拖鞋在衣橱的底部）30.Ourhotelprovidesverygoodroomservice.（我们饭店提供很好的送餐服务。）题型三：情景对话31.Whenyouaregoingtocleantheroomfortheguest,andtheguesttellsyouitisnotconvenientforhimnow,whatwouldyoudo?Answer:I’llasktheguestwhenitwillbeconvenientandnoteitdowninthelogbook.32.Whentheguestcallsthehousekeepingservicecenter,andwantsanextrapillow,whatwouldyousay?Answer:Wewillsendonetoyouimmediately,andmayIhaveyourroomnumber?33.Iftheguestcallsthehousekeepingservicecenter,andsayshe/sheisverycold,whatwouldyoudo?Answer:I’lltelltheguestthereisablanketorquiltinthecloset,orI’llsendhim/heranextrablanketorquilt.34.Whenyouaregoingtomaketurn-downservicefortheguest,buttheguestisworking,whatwouldyoudo?Answer:IwouldasktheguestifitisOKtodonow,ifnot,whenitwillbeconvenient.35.Iftheguestcallsthehousekeepingservicecenterandsaysthebulbinhisroomisbroken,whatwouldyoudo?Answer:I’llapologizetotheguestandtellhim/hertheelectricianwillbetheresoon.36.Howwouldyouintroduceyourguestroomtotheguest?Answer:Iwouldtelltheguestabouttheequipment,theviews,theserviceguide,andsecurityoftheguestroom.37.Whenyouaregoingtocleantheroomfortheguest,andtheguesttellsyouitisnotconvenientforhimnow,whatwouldyoudo?I’llasktheguestwhenitwillbeconvenientandnoteitdowninthelogbook.38.Whatwouldyousayiftheguesttellsyouthetemperatureislowintheroom?Answer:Iwillturnuptheair-conditionerforyou.39.Iftheguestcomplainsthatthereishaironhisroombed,whatwillyoudo?Answer:Iwillapologizefirst,andthenIwilltelltheguestwe’llhaveahousekeepertakecareofthisimmediately.40.Ifaguestcallstocomplainthathisroomcarddoesnotwork,whatwillyoudo?Answer:Iwillgotohaveacheckwithhimandhelptohavehiskeychangedifnecessary.41.Whatwouldyousayiftheguestwantstousetheinternetinthehotel?Answer:Iwilltelltheguestthatthehoteloffersfreeinternetserviceintheroom,(andthereisalsoaninternetcaféinthehotel).42.Iftheguestsayshewouldliketowakeuplatethenextmorning,whatwillyousuggest?Answer:Pleasepressthe“DoNotDisturb”(DND)buttonbeforeyougotobed,andyouwon’tbedisturbedthenextmorning.43.Iftheguestcomestotellyouthathisroomissmokyandhewantstochangeit.Butyoudonothaveanotherroomavailable.Whatwouldyoudotosolvetheproblem?(Iwouldfirstapologizeforitandexplainthesituationtohimandhelphimgetridofthesmellbyopeningthewindowandcleaningtheair.)44.Whentheguestcallsthehousekeepingservicecenter,andcomplainthathehaswaitingforhisluggagetobesentupforatleastonehour,whatwouldyousay?Answer:I’mverysorrytohearthatandwe’reverysorryforthedelay.I’llcheckimmediatelyandcallyouback.45.Whentheguestcallstocomplainthatthere’saterriblesmellcomingfromtheairconditioner,whatwouldyousay?Answer:I’mverysorrytohearthat.I’llsendarepairmantocheckonitforyouandsolveitassoonaspossible.46.Theguestcomplainsthatthewatertapisleaking,andthenoiseofitisdrivinghimcrazy.Howdoyourespond?Answer:I’mverysorrytohearthat.IwilltelltheguestthatIwillreportittotheMaintenanceDepartmentandhavethetapfixedassoonaspossible.47.Iftheguestsayshelefthisroomcardinsidetheroom,whatwouldyoudo?Answer:Iwillcheckhisidentityfirst.Andthenfetchanewroomcardforhim.48.Iftheguestsayshewantstoleavesomeluggageintheroomafterhecheckout,whatwouldyoudo?Answer:Iwilltellhimhecanleavetheluggageinthefrontdeskofourhotelbutnotintheguestroom.49.Whenyoubringtheguesttohisroom,andheaskswherehecangettheslippers,whatwillyousay?Answer:Letmegettheslippersforyouandtheyarehereinthewardrobe.50.Whatwouldyousaytotelltheguestsaboutthefreeshoeshiningserviceofthehotel?Answer:Thehotelprovidesfreeshoeshiningservicefortheguests.Justputyourshoesintotheshoebasketifyouwanttohavethempolished.51.Theguestwantsaturn-downserviceforhimafter9:00pmwhenyou