HR()2017EHR(ElectronicHumanResource)DHR(DigitalHumanResource)DHR(Netflix)HR(Uber)30050010020081020142010106+6666+6()(IPO)()()201731%69%202050%50%20166000100058585()1.2.3.4.64000()AI(humandecisionwithinformation)DHRHR()HR1997199720061997200620062016201720262017HR(20072010)HRISHR(20112016)HR(2016)(2018)910CRM(Digitalmarketing)HRHRHRHRITCIOITHRITDT(DigitalTechnology)HRHRITWeWorkHRHREHRDHR(SAPHR)HR(EHR)(DHR)EHRHRDHR2016SAPAISAPAIHRHRSAP5360HRHRKPISAP60%(ATL)HRHRITHRITHRHRDHRHRHRHRSAPHRHRSAPHRHR10HRHRSAPHRSAPHRHRSAP