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KPIKPIKPIKPIKPIKPIKPIKeyPerformanceIndicatorKPIBalanceScorecardBSCKPI2002(KPI)KPIKPI2008AKPIKPI,A,KPI2002KPI,KPI,,2008KPIKPIKPI,2003KPIZZKPI:KPI,KPI2010KPI2010KPIKPI,,,,,KPI2010,KPI,Frost&SullivanKPIKPIKPI2006KPIKPIKPI2007KPIKPIKPIKPIKPI1996?2008:KPIKPI-KPI()GartnerKPIKPIHansGeorg2007KPI,,,(KPI)(MES)AntonioPolicek2005OptimizingandDebuggingUMTSNetworkbyKPI(KPI)KPI,KPI,,KPI,,KPIKPIDr.AlexKCWong2000InventoryManagement:KPIforFMCGKPIKPIM2009(KPI)KPIKPIKPI500KPIKPIKPIKPI