搜索
无忧商务www.5ucom.com中国最大的管理资料库教育新天地www.edunw.com中国最大学习培训咨询平台WWW.5UCOM.COM免责声明：本站所有资源来源于互联网和会员交流，该资料版权为原作者所有，若作者有版权声明的或文章从其它站转载而附带有原所有站的版权声明者，其版权归属以附带声明为准。若侵犯到您的版权,请提出指正,我们将立即删除。请下载试用者二十四小时后删除，试用后请购买正版的资源。WWW.5UCOM.COM无忧资源：http://www.5ucom.com/中国最大的管理资料.IT资料.考试考题资源下载网教育新天地：http://www.edunw.com/中国最大的学习培训咨询平台GOALOFSIXSIGMA:Bottom-linefinancialimprovementBENEFITSOFSIXSIGMA:Productivityincreases,cycletimereduction,higherthroughput,reduceddefects,highlevelsofoutgoingquality,standardizedimprovementmethodologyacrosstheorganization,asetoftechniquesandtoolstosimplifyimprovementefforts,greatercustomersatisfactionanddramaticimprovementinthebottom-line.DESCRIPTIONOFSIXSIGMA:UsingthepopularSixSigmadefinition,itisastatisticalmeasureofquality,3.4defectspermillionor99.99966%goodquality.Althoughzerodefectsisthegoal,asameasureSixSigmawilldriveafirmtowardachievinghigherlevelsofcustomersatisfactionandreducingoperationalcosts.SixSigmaisarobustcontinuousimprovementstrategyandprocessthatincludesculturalmethodologiessuchasTotalQualityManagement(TQM),processcontrolstrategiessuchasStatisticalProcessControl(SPC)andotherimportantstatisticaltools.Itusesastructuredsystemsapproachtoproblemsolvingandstronglylinksinitialimprovementgoaltargetstobottom-lineresults._________________________________________________SIXSIGMAFAQ's:ISSIXSIGMAAPPLIEDONLYTOTOUCHABLEPRODUCTS?Absolutelynot.............itshouldbeappliedtoallbusinessprocessesinacompany.WHATTYPEOFFIRMSEEKSSIXSIGMAPERFORMANCE?FirmswhoareprogressingtoorhaveachievedSixSigmaalreadyinclude:GE,Motorola,AlliedSignal,PolaroidandSonyamongothers.ManyotherenlightenedcompaniesarestartingSixSigmaprograms.AdoptershavereportedsignificantannualsavingsattributedtotheirSixSigmaefforts.Supplierstosuchcompanieswill,themselves,havetoaimforSixSigmaqualityaswell.HOWDOESSIXSIGMAFITWITHTRADITIONALQUALITYINITIATIVESNo.SixSigmaiscomplementarytootherinitiativessuchasISO9000registration,whichismainlyprocedural;TotalQualityManagement(TQM),whichismainlyculturalandStatisticalProcessControl(SPC),whichisprimarilystatisticalprocesscontrolmonitoring.Alloftheseinitiativesattempttoimprovequalitylevelsbuttypicallyreachaplateau.TheSixSigmaapproachgoestothenextlevel.WHATISSIXSIGMABLACKBELTTRAINING?ThisisspecificandtailoredtrainingontheunderstandingoftheSixSigmaprocessandtheutilizationofsixsigmatools.Thestudentwillbetrainedinthemethodologyandtoolsusethroughrealprojectswithbottom-lineimpactonthefirm'sprofitability.WHATISAGREENBELT,BLACKBELT,MASTERBLACKBELTANDSIXSIGMACHAMPION?BlackBelt:AnindividualtrainedintheSixSigmamethodologyandexperiencedleadingcross-functionalprocessimprovementactionteams.GreenBelt:AnindividualtrainedintheSixSigmamethodologywhoisateammemberofsixsigmaprocessimprovementactionteams.MasterBlackBelt:AnindividualtrainedintheSixSigmamethodologywhoactsastheorganization-wideSixSigmaprogrammanager.HeoverseesBlackBeltsandprocessimprovementprojectsandprovidesguidancetoBlackBeltsasrequired.AMasterBlackbeltteachesothersixsigmastudentsandhelpsthemachieveGreenbeltandBlackbeltstatus.SixSigmaChampion:UsuallyatopexecutiveorseniormanagerwhotalksthetalkandwalksthewalkofSixSigma.Heisthecatalystanddrivingforcebehindtheorganization'sSixSigmaimplementation.无忧商务www.5ucom.com中国最大的管理资料库教育新天地www.edunw.com中国最大学习培训咨询平台WWW.5UCOM.COM免责声明：本站所有资源来源于互联网和会员交流，该资料版权为原作者所有，若作者有版权声明的或文章从其它站转载而附带有原所有站的版权声明者，其版权归属以附带声明为准。若侵犯到您的版权,请提出指正,我们将立即删除。请下载试用者二十四小时后删除，试用后请购买正版的资源。WWW.5UCOM.COM无忧资源：http://www.5ucom.com/中国最大的管理资料.IT资料.考试考题资源下载网教育新天地：http://www.edunw.com/中国最大的学习培训咨询平台WorldClassSixSigmae-LearningServicesSixSigma:WhatDoesItReallyMean?TheLatestbuzzwordbeingbandiedaboutintheautomotiveindustryisSixSigma.WhatisSixSigmaandwhatdoesitmeantotheautomotiveindustry?Wheredidthisconceptoriginate?HistorySixSigmaisnotactuallyarecenttrend.Inthe1980s,MotorolaInc.,basedinSchaumburg,Illinois,andRobertW.Galvin,thenChiefExecutiveOfficer,pioneeredtheconceptofSixSigma.Hopingtoimprovethequalityoftheirpagersandcellulartelephones.MotorolaemployedthetechniquesofSixSigmaintheirinternaltraining.In1981,oneofMotorola'stop10goalswastheimprovementofqualityby10timesbefore1986.Tothisend,BillSmithofMotorola'sLandMobileProductsSectorfirstidentifiedthekeytocompany-widedefectreduction,DefectsperOpportunities.AlsoknownasDefectsperUnit,thistechniqueallowedMotorolatomeasuredefectsuniformlyinallbusinesssectors.In1988,usingthephilosophiesofSixSigma,MotorolawasamongthefirstrecipientsoftheMalcolmBaldrigeNationalQualityAward.Motorola'sstrategyanddedicationtoqualityhavebeenadmiredbynumerousorganizationsaroundtheworld,especiallymembersoftheautomotivecommunity.TheSixSigmaprogramsparkedtheinterestofmanyorganizationswhoapproachedMotorolainthehopesofimitatingthiscustomer-focused,bottom-lineapproach.IBM,hopingtoemulateMotorola'ssuccess,wasoneofthefirstcompaniestoimplementtheSixSigmatechniques.Utilizingwhattheylearned,IBM'sApplicationBusinessSystemsDivision,locatedinRochester,MN,wentontowintheMalcolmBaldrigeNationalQualityAwardin1990.SixSigmawasfastbecomingacriticalsuccessfactor,continuouslyprovingitsappli