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1摘要近几年来，“民工荒”横扫珠三角地区的同时，也冲击了普通的酒店行业。我国酒店行业正面临着人才缺乏、人才流失等用人难的问题，缺乏合格和优秀的人才日益成为其发展的瓶颈。究其原因，我认为主要是酒店内部现行的激励机制不健全、不完善，不能留住人才与利用人才。因此，在全球化的市场竞争，使采用员工激励机制提高企业核心竞争力已成为当今我国众多企业的必要选择。所谓激励，就是创设满足员工各种需要的条件，激发员工工作动机，使之产生实现组织目标的特定行为的过程。激励机制，是指组织系统中激励主体通过激励因素或激励手段与激励客体之间相互作用关系的总和，也是企业激励内在关系结构、运行方式和发展演变规律的总和[1]。企业实行激励机制的最根本的目的是正确地诱导员工的工作动机，使他们在满足自身的需要的同时实现组织目标。通过激励机制的运作，一方面把本企业的优秀人才留住，另一方面并将有才能的企业所需要的人才吸引过来，发挥工作的积极性和创造性，从而大大提高工作绩效。因此，激励机制运用的好坏在一定程度上是决定企业兴衰的一个重要因素。如何运用好激励机制，在工作上调动员工的积极性，激发全体员工的创造力，是开发人力资源的最高层次目标，也是所有企业面临的一个十分重要的问题。本文通过对名都大酒店员工激励的现状进行分析，对如何建立有效的激励制度作了初步的探讨，针对性地提出建立完善、科学的激励制度的对策和措施，只有这样才能吸引人才、留住人才，充分发挥员工的工作积极性和创造性，为名都大酒店注入新的活力，使酒店立于不败之地。关键词：激励，人力资源，酒店注：本（设计）论文题目来源于自选。2AbstractInrecentyears,LaborShortagealsoimpactstheordinaryhotelindustrywhileitimpactsthePearlRiverDeltaregion.Thehotelindustryfacessomedifficultproblemsofchoosingandemployingstaffs,suchaslackoftalents,lossoftalentsinourcountry,anditisincreasinglythedevelopmentbottleneckbecauseoflacktoqualifiedandoutstandingtalent.Ithinkthereasonsaremainlyasfollows,thecurrenthotelinternalincentivemechanismisunintegrated,can’tkeepingorusingtalents.Therefore,intheglobalmarketcompetitiontoday,itisaninevitablechoicetoimprovethecorecompetitivecapacityofenterpriseswithusingemployeeincentivemechanisminmanyenterprises.Incentivesiscreatingmeetvariousneedsofemployees,andstimulatingtheirinternalworkmotivation,anditistheprocesstogeneratespecificbehaviorsothattorealizetheorganizationalobjective.Incentivemechanismisthesumoftheinteractionbetweeninspiratorandincentiveobjectbyincentivefactorsorinspiratorincentivemethodsintheorganizationsystem;isthecombinedoneoftheenterpriseincentiveimmanentrelationshipsstructure,operationmodeanddevelopmentevolutionrule,alos.Itisthemostfundamentalpurposethatenterprisesimplementincentivemechanismtoinduceexactlyworkmotivationofemployees,andkeepstheminitsownneedsandachieveorganizationalgoals.Throughtheoperationofincentivemechanism,ontheonehandiskeepingtheexcellenttalentsofourenterprise,andontheotherhandisattractingtheenterpriseneededtalents,givethemplaytotheenthusiasmandcreativity,thusgreatlyimprovingworkingperformance.Therefore,itisanimportantfactorthattheusingqualityofincentivemechanisminacertainextentdecidedtheprosperityoftheenterprise.ItisthehighestlevelofthedevelopmentofhumanresourcesforHowtousegoodincentivemechanism,andmanoeuvreemployeesenthusiasminthework,andstimulateallstaffcreativity,aswellasaveryimportantproblemwhomallenterprisesface.ThroughananalysisofactualityofemployeemotivationmechanismsofGrandCentralHotelMingdu,preliminarystudyhowtobuildefficientincentivesystem,putforwardwithpertinenceCountermeasuresandmeasurestobuildingPerfect,scientificincentivesystem,onlyinthisway,itcouldattracttalentsandkeeptalents,givefullplaytothestaff’sworkingenthusiasmandcreativity,injectnewvigorintoGrandCentralHotelMingdu,makeitestablishinanunassailableposition.Keywords:Incentives,HumanResource,Hotel3目录1绪论................................................................11.1题目背景及目的.................................................11.2国内外研究情况..................................................21.2.1内容型激励理论...............................................21.2.2过程型激励理论...............................................31.2.3行为改造型激励理论...........................................41.2.4综合激励理论.................................................51.2.5我国的激励理论研究情况.......................................51.3题目研究方法....................................................61.4论文构成及研究方法..............................................61.4.1论文构成.....................................................61.4.2论文的研究方法...............................................72名都大酒店基层员工激励探讨背景......................................82.1名都大酒店简介..................................................82.2名都大酒店经营的现状............................................92.2.1名都大酒店的市场定位.........................................92.2.2名都大酒店的经营现状与原因...................................93名都大酒店基层员工激励存在问题及原因分析...........................113.1名都大酒店的基层员工激励现状...................................113.1.1薪酬与福利政策..............................................113.1.2基层员工职业培训制度........................................123.1.3基层员工职业生涯开发与规划..................................133.1.4绩效考核制度................................................133.2名都大酒店员工激励存在的问题...................................133.2.1酒店的员工激励政策缺乏战略性................................133.2.2缺乏有效的基层员工激励机制..................................1443.2.3缺乏其他相关的管理机制制度..................................153.3基层员工激励存在问题的原因分析.................................163.3.1领导者缺乏科学的员工激励认识................................163.3.2酒店激励支撑能力的制约......................................163.3.3酒店管理水平的制约..........................................174基层员工激励存在问题的解决对策.....................................184.1制定科学的新基层员工激励战略...................................184.2加强自上而下的领导改革.........................................184.2.1提高酒店领导的员工激励认识..................................184.2.2提高企业领导者的素质........................................194.3建立有效的激励机制........................