Goodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构HumanResourcesManagement&IndustrialRelations人力资源管理与劳资关系Goodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构LearningObjectivesTounderstandhowcompaniesanalyzejobsTolearnhowtousetheinformationgatheredfromajobanalysisTodiscusstrendsin“job”designGoodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构DefiningWorkDuringthecourseofa“career,”apersonmayhaveheldseveral“jobs”inaspecificfield/occupation(e.g.,Marketing,Finance,Sales,HR,etc.)Goodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构TraditionalCareerJobtitledrivenCompensationAnalystSr.CompensationAnalystCompensationManagerCompensationDirectorCompensation&BenefitsDirectorCompensationVPGoodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构Non-TraditionalWorkExperienceRoledrivenacrossmultiplefunctions(e.g.,HR,Marketing,Production,Finance,R&D,Sales,etc.)OperationalSpecialistTacticalStrategicGoodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构JobAnalysis–Whatisit?Whatisa“jobanalysis”?Whydoweconductjobanalyses?Whichjobsarewegoingtoanalyze?Goodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构JobAnalysisDefinedJobanalysisistheprocessofobtaininginformationaboutjobstouseforamultiplepurposesWewanttohireanaccountant–HowwouldIselectsomeone?WewanttodeterminepayforaMarketingManagerposition–whatwouldIneedtoknowaboutthejobwhichimpactspaydecisions?IwanttomovefrommycurrentjobasaProductionEngineertoaProductionSupervisor–whatwouldIneedtolearn/whatskillsdoIneedtomakethismove?Goodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构In-ClassActivityGoodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构ExerciseDebriefKSAGoodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构JobAnalysis,Descriptions&SpecificationsJobAnalysisTheprocessofgatheringinformationrelatedtotheactivitiesperformedonajobandthequalificationsrequiredtoperformtheseactivitiesJobdescriptionAsummaryofthetasksanddutieswhichareperformedonthejob.E.g.:Emptyingallgarbagecansonthe2ndfloorCoordinatingmeetingsschedulesDevelopingamarketingstrategyGoodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构JobAnalysis,Descriptions&SpecificationsJobspecificationAlistofqualificationsthatarerequiredtoperformthejobcorrectly.E.g.:KnowledgeofspreadsheetsoftwareprogramsSkillintherepairofcopiersAbilitytoworkcooperativelyinsmallgroupsThejobdescriptionandjobspecificationaretheresultofjobanalysis.Goodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构TalentManagementStrategyModelAttractRetainEngageSelectDevelopRewardsTalentStrategyBusinessResultsGoodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构WhyConductJobAnalyses?RecruitingandSelectingEmployeesDevelopingandAppraisingEmployeesCompensationJobandOrganizationalDesignHumanresourceplanningIdentifyinginternallabormarketsRecruitmentSelectionPlacementEqualemploymentopportunityRealisticjobpreviewsJobtrainingandskilldevelopmentRoleclarificationEmployeecareerplanningPerformanceappraisalDeterminingpayratesforjobsEnsuringequalpayforequalworkEnsuringequalpayforjobsofcomparableworthJobdesign/redesigntoimproveefficiencyormotivationDetermininglinesofauthorityandresponsibilityDeterminingnecessaryrelationshipsamongworkgroupsGoodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构CharacteristicsofGoodAnalysesContaminationvs.deficiency(contentvalidity)Contamination–Youareonlymeasuringthespecificjob?Deficiency–EverythingthatisdoneonthejobiscapturedadequatelyConsistency(i.e.standardization)vs.flexibilityConsistency–EverytimeyoumeasurethesamejobyoudoitthesamewayFlexibility–Theanalystrealizesthatajobdoesn’tfitthesystemthatwassetupandcanmakeadjustments)Costvs.accuracyLowcost–Achievedthroughsimplificationandstreamlining(YourmeasurementofKSAsdoesn’ttakefiftypeopleworkingaroundtheclockforayear)Accuracy–Achievedbyensuringyou’remeasuringjob-relevantcontent(Thejobanalysisisactuallymeasuringthejobascanbeverifiedbymultipledatacollectiontechniques.)Goodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构GettingInformation:O*NETStandardizedsourceofinformationlikeO*NETContaminationvs.deficiency–Moredeficient;themeasureswerecreatedtoapplyacrosssettingsasmuchaspossiblesotheytendtoconcentrateonasmallnumberofomnipresentcharacteristicsConsistencyvs.flexibility–Veryconsistentnomatterwholooksitup,butalmostcertainlymissesspecificelementsofthejobasitisdefinedatyourparticularorganizationCostvs.accuracy–Verylowcosttothefirm,andmaybeveryaccuratedescriptionoftheknowledgeskillsandabilitiestoperformthejobbecauseofthemassivebackgroundworkBestfor–Organizationthatcannotaffordtoconductlocaldescriptionsorforverystandardjobs.Goodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构GettingInformation:ObservationOTJContaminationvs.deficiency–Highlydeficient.Onlycaptureswhatyoucansee,therebymisleadingtheinvestigatoraboutcognitiveprocessesunderlyingperformance.Uncontaminated,though.Consistencyvs.flexibility–Consistentifaprotocolisestablishedandsufficientbehaviorisobservedtogetpastlowbaseratesforsomeactions.Becauseinferencesarenotmade,itisnotveryflexible.Costvs.accuracy–Maybequitecostlytoengageinlong-termobservations,whileshortertermobservationsarelikelytobemoreexpensive.Bestfor–ManuallaborjobsorthosewhichhavemostlyphysicaltasksinvolvedGoodcareer(才博)—专注于培育和发展实战人力资管理专家的专业机构GettingInformation:Interviewsw/JobIncumbents/SupervisorsContaminationvs.