ht大学辅导员绩效管理体系设计

华中科技大学硕士学位论文HT大学辅导员绩效管理体系设计姓名：何立群申请学位级别：硕士专业：企业管理指导教师：陈君宁20060429IVHTHTHTHTVAbstractTheadministrationofcollegeanduniversitypresentsthecomplexionbetweenthematurityofteacherperformanceappraisalsystemandlackofadministrationpersonnelperformanceappraisalafterthereformofpersonnelsysteminthecollegeanduniversity.Thethesisdealswiththeestablishmentofperformanceappraisalindicatorsofthestudent’saffairscounsellorinordertogiveoutscientificperformanceappraisal,andperformancemanagementsystemisdesignedontheconditionsofthestudent’saffairscounsellorinHTUniversity.Theoretically,thepresentconditionandinsufficiencyoftheappraisalofthestudent’saffairscounsellorinHTUniversityisrevealedfromthepointofhumanresourcesmanagement,practically,asetofactualandfeasibleplanisprovidedtoefficientlyappraisethestudent’saffairscounsellorinordertobestirthemtoworkhard.Decomposetheperformanceappraisalindicatorsofthestudent’saffairscounsellorbyadoptingkeyperformanceindicatorsmethod.Determinethekeyperformancedimensionalityofuniversitystandardfromthestrategictargetofthestudentaffairsintheuniversity.Onthebasisofthat,decomposetheindicatorsandobtainthekeyperformancefactorsofacademicanddepartmentstandardperthedutyofthedepartmentbyanalysis.Thenthekeyperformanceindicatorsofindividualstandardofthestudent’saffairscounsellorwillbeformedincombinationoftheworkofspecificpost,embodyingthedifferentworkingperformanceofthestudent’saffairscounsellorondifferentpost.Thedetailedperformanceappraisalindicatorssystemandcorrespondingmethodwillbeestablishedpertheworkingperformance,abilityandpostureafterdeterminingthekeyperformanceindicators.Theperformancemanagementsystemofthestudent’saffairscounsellorinHTUniversityisdesignedonthebasisoftheabove-mentionedpertheperformancemanagementfivesteps:performanceplanning,performancesupervision,performanceappraisalperformancefeedbackandimprovementandperformanceappraisalresultapplication.Intheend,theexistingprobleminthepresentstudyanddesignisanatomizedforVIexplanation.Personalopinionisraisedabouttheperformancemanagementofthestudent’saffairscounsellorpresentlyappliedinHTUniversity.KeyWords:Student’sAffairsCounsellor,Keyperformanceindicators,Performanceappraisal,Performancemanagement_____111.1HT219991.2HTHT1.312HT3HT4HT322.1207080902.22.2.1[1][2][3]:4[4]:1232.2.21:523452.2.3162[6]:.2.3:72-1:2-12.3.1[10]:1?2?3?4??5?6?7?8??9?10?11?12?813?2.3.2[11]:1::::.2:::2.3.32-1[12]92-13602.3.4[13]:12()3102.3.512342.42.4.1112.4.2[15]2.4.3[16]:123122.52.5.1P.C.Meclelland20602.5.2F.Herzberg132.5.3J.S.Adams19631965142.5.41964=::153HT3.1HTHT211“985”7034130007824817322()7000035398,18884547[17]HT3112412003112222526.33163.2HT313-1HT3.3123417+1231842-351967-82+22044.180%20%20%1231212HT344-1414.212223(4)HT234-14-1±±±±18041234567891011121324123456789101word,excel2344.34.3.1SMART[18]SMART5S(Specific)M(Measurable)A(Attainable)R(Realistic)T25(Time-bound)4.1HT124-2‹»4-2»»‹»»»»»»‹»‹26»‹»»»‹‹»»»‹»»»‹»»‹»»‹»‹»»‹»‹»»‹»2000274.3.2HT4-34-48080284-38-105-7410102027814101020278144-41010850202020200202781401015102001015102010251040[19]HT2920061001004.44.4.13604-54-5HT304.4.2HT123314-24-24.4.3201020214-84-6201020324.4.414.4.24-34-42403314-74-84-7158-10105-7101048-105-71048-105-71048-105-7104334-8=*3111213141/=*3111213141/=*3111213141/3801003434-94-9///18-105-7510101010101016-2010-151020354-94-104-10=*31112131413/=*31112131413/11021101026-9536364.4.5HTX1X2Y1Y2A1A2BX1Y1A1X2Y2A2X1X2/2Y1Y2/2A1A2/2B4-11XYABX4-114-125.54-12375HT5.1(1)(2)(3)(4)(5)5.238125-21234395-1()()5-25-2278145.33.45.4[21]401235.51241HT15-320215315-45-320204040-6060-80809021.510.80.6425-42.01.51.00.80.6HT33HT4[22]5.6437441123452HT4546[1]....2004.25-31[2]....2003.85-89[3][].....2002.64-66[4].KPI...2003.101-112[5][]JerryNGilley,NathanielWBoughton.....2004.78-85[6]..200406101-102[7]....2005.45-49[8]....2005.8-9[9]..200606[10].——.200504161-164[11];..20060152[12]..20060167-68[13]..20035[14]..()2003421-23[15]..20050198[16]....2003.120-151.[17][18]..20040534[19].KPI.20041056[20]..200507100[21]Kaplan,R.S,andNorton,D.P.(1992)TheBalancedSecorecard-MeasuresTZZatDrivePerformance.HarvardBusinessReview,January-February1992[22]..20030689[23]..200402[24]..)200406[25]..2004[26]...2004[27].WFKPI..2004[28]...2001[29]MichelHammer.JamesChampy.ReengeneeringtheCorporation,NewYork:HarperCollinsBook.1995[30]StewB.M.Ross.IKnowingwhentoplug.HavardBusinessReview,1987[31]Has.A.C.ReadingsonStrategicManagement.TheInstituteofManagementSciences,1984[32]James.P.Lewis.Project:Thinklikeyourcustomers.T=D.1993[33]ProcterTony.ManagementCreativity.PrenticeHall1997[34]Robert.A.Bord.ManagingQualityforhighprofits.NewYork:McGraw-hill48PublishingCompany,1982[35]J.M.Juran.JuranOnPlanningforQualitycontrol.1999[36]TomSaar.PerformanceLeadership-SoWhatNext.Mckinsey=Company,1998[37]DavidParlby.KnowledgeManagementResearchReport2000.KPMGconsulting[38]NoeRaymondA.Humanresourcemanagement:gainingacompetitiveadvantage.Boston:IrwinMcGraw-Hill,1996.[39]EdwoodE.Lawler.ResearchDirections.HumanResourceManagementReview,2000,1:181-