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上海交通大学硕士学位论文KS中国公司构建高绩效工作系统的研究姓名：王健申请学位级别：硕士专业：工商管理指导教师：唐宁玉20090524IVKSKS5KS1KSV25323KSVITHERESEARCHOFBUILDINGHIGHPERFORMANCEWORKSYSTEMOFKSCHINACOMPANYABSTRACTAsthedevelopmentstrategiesimplementation,suchasincreasinginvestmentininfrastructure,thewesterndevelopmentandurbanizationinChina,constructionmachineryindustryarefacinganunprecedentedgoodopportunityfordevelopment.Butchallengesarealwaysaccompaniedbyopportunities;themarketforconstructionmachinerydemandpushesthebirthofalargenumberofdomesticandforeignconstructionmachinerymanufacturers.Theyareeagertosupplycompetitiveproductsandservices,whichalsomakesthemarketcompetitionbecomesincreasinglyfierce.Inordertocontinuouslymaintainitscompetitiveadvantageinthemarket,KSChinaCompany,astheleaderofconstructionmachineryindustryintheworld,hasdevelopeda5-yeardevelopmentstrategy,sothatitcancontinuouslymaintainenoughcompetitiveadvantageinfuture.AfteranalyzingthecurrenthumanresourcesmanagementsituationinKSChinaCompany,andcomparingwiththerequirementofcompany’sdevelopmentstrategy,wecanfindthattheexistinghumanresourcesmanagementsystemisverybasicandobsoleteinKSChinaCompany,whichcannotmatchwiththecompanydevelopment’sdemand.Thiswillcertainlyneedtocarryoutaseriesofoptimizationandinnovationabouthumanresourcesmanagement.ThisarticleintroducesthehighperformanceVIIworksystem’sconcepts,andstudieshowtobuildahighperformanceworksystembasedonthepracticeandinnovationofhumanresourcesmanagement.Inthisarticle,themainlyfinishedworkisasfollows(1)Analyzethehighperformanceworksystemprinciples;optimizethehumanresourcesmanagementsystembasedonhighperformanceworksystem’sprinciples,combiningwiththehumanresourcesmanagementstatusofKSChinaCompany;(2)Separatelyfromtheorganizationalstructure,compensationmanagement,performancemanagementandhumanresourcedevelopmentandmanyotherpointofview,putforwardaseriesofhumanresourcesmanagementoptimizationprogramsbyreferenceavarietyofmanagementtoolsandmethods,including:optimizetheorganizationalstructurebasedonmatrixmanagement,broadbandpaymodelsandprofit-sharingmodelforcompensationmanagementsystemoptimization,theBalancedScorecardand532modelforoptimizingtheperformancemanagementsystem,aswellasinternaltrainersystemandsuccessionplanningforhumanresourcesdevelopmentsystemoptimization;(3)Analyzetheimplementationeffectoftheabove-mentionedmulti-optimizeprograms,andstrivetomakeKSChinaCompanyreallybecomesahighperformanceworksystem.KEYWORDS:highperformanceworksystem;enterprise;humanresourcemanagement;optimizeII200946III200946200949MBAKS11.11.212KSKSMBAKS21.31.3.1AugusteComte1830JohnNevillKeynes189112KSKSMBAKS3341.3.2KSKSKS1.41MBAKS42KSKS3456532532532781MBAKS51FIGURE1ResearchFrameworkChartMBAKS6KS2.12.1.11958KSKSKS1860%40%532201570KS1998KSKSMBAKS72.1.2KS900202KS20086275395550735900198014301150750507010515029541080951351602050500100015002000250019992000200120022003200420052006200720082FIGURE2ChangesofSalesRevenueandEmployeeHeadcountKSKSSWOTSWOTSWOTMBAKS8SWOTSWOTKSMBAKS9KSKSMBAKS10KSKSSWOTKSKSKS2.1.3MBAKS11KS550002.2KSKS2.2.1135540%506%15753MBAKS1250,6%305,34%545,60%3FIGURE3DistributionofEmployees’EducationLevel2651803203354MBAKS1365,7%180,20%320,36%335,37%4FIGURE4DistributionofEmployees’LengthofService3709558520381195MBAKS1470,8%95,11%58,6%520,58%38,4%119,13%5FIGURE5DistributionofEmployees’PositionKSKSKSKS37%KS2.2.2KS6MBAKS156FIGURE6Company’sOrganizationalChartKSKSKSMBAKS162.2.3KS++++++++KS18KS18MBAKS172.2.4KSKS2.2.52.2.6MBAKS182.3KSMBAKS19HPWS3.1HPWS3.1.1HPWSHPWSHighPerformanceWorkSystemPfeffer16DotyDelery7MBAKS203.1.2HPWS3.1.2.1HuselidJacksonSchulerBaileyMerrittEdwardsWrightDeleryMacDuffie(1)(2)(3)AppelbaumAOMHSI-ANSHIHYUN-HWACHIANGCHU-CHUNHSUMBAKS21KintanaMartinLarrazaAlonsoAinhoaUrtasunOlaverriCarmenGarciaJamesMcCalmanandDaridA.BuchananHPWSAyr3.1.2.2MBAKS223.1.3HPWS12MBAKS233.2HPWS3.2.1HPWS3.2.2HPWSKSMBAKS247KS7FIGURE7RelationshipDiagramsofHRMOptimizationandHPWSKSKS[]KSMBAKS25KS4.14.24.2.14.2.1.14.2.1.21MBAKS2624.2.1.34.2.1.41MBAKS2724.2.2KSKSKS68MBAKS288FIGURE8MatrixManagementStructureinHub3015KSKSKSH1H2H3H4H5H6/MBAKS29MBAKS30KS5.15.1.15.1.25.1.3MBAKS31KSKSKS5.25.2.15.2.1.12090MBAKS325.2.1.25.2.2KSKS518518010203040506070809101112131415161718MBAKS34KS5.35.3.15.3.1.15.3.1.2MBAKS355.3.1.35.3.1.411S=H*G/LSHGL2MBAKS362123A=[Y/(X1-n)]*XnYX1-nXn5.3.2KS10%MBAKS37MBAKS38KS6.16.1.16.1.2MBAKS396.1.3KSKS5326.26.2.16.2.1.12090(RobertKaplan)MBAKS40(DavidNorton)756.2.1.299FIGURE9BalancedScorecardFrameworkChartMBAKS416.2.1.3126.2.1.4MBAKS4212345676.2.2KSKSKSMBAKS436.35326.3.15326.3.1.1532532532105325325326.3.1.2532532532532532MBAKS446.3.2532KS532KS5325325321532KS70103810000A510000()[5/(5+3+2)]5()=25000()10000()[3/(5+3+2)]5()/10()=150010000()[2/(5+3+2)]5()/70()=214A525000+1500+214=26714A532532()KS100052025A5AMBAKS452500+750+71=3321()1000()[5/(5+3+2)]5()=2500()1000()[3/(5+3+2)]25()/10()=7501000()[2/(5+3+2)]25()/70()=7119A553210%532532KS532MBAKS46KS7.193%KSKSMBAKS477.27.2.17.2.1.17.2.1.27.2.2KSKSMBAKS48123MBAKS49123KS7.37.3.17.3.1.1MBAKS507.3.1.27.3.1.3MBAKS517.3.1.4MBAKS527.3.2MBAKS53KSMBAKS54KS532KSKSMBA