1学校代码10530学号分类号密级XX银行XX分行绩效精细化考核研究学位申请人指导教师学院名称学科专业工商管理(MBA)研究方向年月日2BrokeragebusinessriskmanagementresearchofFoundersecuritiescompanyCandidateSupervisorCollegeSpecializationMBADegreeMasterUniversityXiangtanUniversityDateI湘潭大学学位论文原创性声明本人郑重声明:所呈交的论文是本人在导师的指导下独立进行研究所取得的研究成果。除了文中特别加以标注引用的内容外,本论文不包含任何其他个人或集体已经发表或撰写的成果作品。对本文的研究做出重要贡献的个人和集体,均已在文中以明确方式标明。本人完全意识到本声明的法律后果由本人承担。作者签名:日期:年月日学位论文版权使用授权书本学位论文作者完全了解学校有关保留、使用学位论文的规定,同意学校保留并向国家有关部门或机构送交论文的复印件和电子版,允许论文被查阅和借阅。本人授权湘潭大学可以将本学位论文的全部或部分内容编入有关数据库进行检索,可以采用影印、缩印或扫描等复制手段保存和汇编本学位论文。涉密论文按学校规定处理。作者签名:日期:年月日导师签名:日期:年月日II摘要随着我国金融业逐步对外开放,我国商业银行要直接和外资银行竞争,在这场竞争中最重要的就是人才的竞争。绩效考核和激励机制作为现代商业银行内部管理控制的核心,建立一套适合商业银行自身经营管理的绩效考核体系,是商业银行当前最迫切的工作之一,也是挑战之一。我国商业银行近几年在绩效考核管理方面虽然取得了一定的成就,但整体来看,大多数二级分支银行还是被动的执行总行的绩效考核任务,没有探索出适合自身且具有特色的绩效考核体系。本文从商业银行绩效管理和绩效考核的基本理论、基本方法出发,借鉴国内外在这方面的研究成果和实践经验,在XX分行现行的精细化绩效考核方案基础上,对XX分行现行绩效考核体系提出了一些改进建议和提升措施,希望可以帮助XX分行结合自身经营特点和所处地区的经营环境完善其绩效考核管理体系。关键词:商业银行绩效考核精细化管理IIIAbstractWiththegradualopeningupofChina'sfinancialindustry,China'scommercialbanksandforeignbankstocompeteinthiscompetition,themostimportantisthetalentcompetition.Performanceevaluationandincentivemechanismasthecoreofthemoderncommercialbank'sinternalmanagementcontrol,theestablishmentofasetofcommercialbanksoperatingmanagementstaffperformanceappraisalsystem,commercialbanksiscurrentlyoneofthemosturgentwork.China'scommercialbanksinrecentyearsintheperformanceappraisalmanagementhasmadecertainachievements,buttheoverallpointofview,mostofthetwobranchesofthebankorpassiveperformanceassessmenttasksperformheadoffice,didnotexploreowndistinctiveperformanceappraisalsystem.Departurefromthebasictheoryandmethodofperformancemanagementandperformanceappraisalofthecommercialbanks,athomeandabroadinthisareaofresearchandpracticalexperience,XXBranchcurrenttherefinedperformanceappraisalbasedontheassessmentofthecurrentperformanceoftheXXBranchthesystemhasmadeanumberofrecommendationsforimprovementandimplementingmeasures,IhopetohelpXXbranchescombinedwithitsownoperatingcharacteristicsandtheoperatingenvironmentoftheregioninwhichtoimproveitsperformanceappraisalmanagementsystem.KeyWord:CommercialbankPerformanceappraisalMeticulousmanagementIV目录摘要........................................................................................................................................IIAbstract..................................................................................................................................III第1章绪论.............................................................................................................................11.1研究背景.............................................................................................................................11.2研究意义............................................................................................................................11.3研究目的............................................................................................................................21.4国内外研究现状................................................................................................................21.4.1国外研究现状.........................................................................................................21.4.2国内研究现状.........................................................................................................41.5国内外研究综述................................................................................................................71.5.1国外商业银行绩效考核研究综述.........................................................................71.5.2国内商业银行绩效考核研究综述.........................................................................91.5.3国内外文献综述总结............................................................................................111.6论文研究内容与方法.......................................................................................................111.6.1研究内容...............................................................................................................111.6.2研究方法...............................................................................................................121.6.3技术路线图...........................................................................................................13第2章相关理论及方法介绍...............................................................................................132.1商业银行的绩效...............................................................................................................132.2商业银行的绩效考核.......................................................................................................142.3商业银行绩效考核的意义..............................................................................................142.4商业银行绩效考核常用方法...........................................................................................142.5精细化管理方法概述.......................................................................................................192.5.1精细化管理定义..........................................................................................