利用计算机改进传统绩效考评方法的研究

华中科技大学硕士学位论文利用计算机改进传统绩效考评方法的研究姓名：余林涛申请学位级别：硕士专业：企业管理指导教师：廖建桥20061001I4010IIAbstractWiththecomingoftheinformationtimeandthepopulizationofinternet,thehumanresourcemanagementhasenteredintotheinformationpath.theperformanceappraisal,oneofthekeyfunctionofthehumanresourcemanagement,alsoimprovedonaccountoftheapplicationofcomputertechnology.Butatpresent,theoreticlly,thereisnoscientificattestationforwhichaspectsandhowmuchthecomputerperformaceappraisalmethodimprovedontheeffect,comparingthetraditionalpaperone.Atthesametime,owingtothecomputertechnologywhichwasconsideredasthefangleforthelearneraswellasthesoftwareandhardwarecostwhenusingthecomputer,itisstilllackofevidencefortheextenttowhichthecomputerperformaceappraisalwasaccepted.So,accordingly,thearticleinvestigatesnotonlyhowtoimprovethetraditionalperformanceappraisalandassessmentmethodinutlilizingthecomputertechnology,buttestifytheeffectandthepeople’sacceptanceforthisamelioration.Themajortraditionalperformanceappraisalmethodincludesthecomparativemethod,thebehaviormethod,thecharacteristicmethodandtheobjectivemethod.Thearticlesumsupsomepopularperformanceappraisalandassessmentmethodfromthecomparativemethod,thebehaviormethod,thecharacteristicmethodaswellasanalysethemeritanddemeritofdifferentmethods.ThearticlediscusshowtoimprovePairComparisonMethod,RatingScaleMethod,BehavirAnchorMethodandForcedDistributionMethodinthetraditonalperformanceappraisalmethodandtheoreticallytestifythefeasiblilityandrationalityofsuchimprovements.WechooseRatingScaleMethodandBehavirAnchorMethodtobeimprovedandIIItestifyintheexperimentalwayforthefurthertestimonyoftheameliorationeffect.Theexperimentask40samplestoappraisaltheself-introductionvideosof10appraisalobjects,andtheestimatorarerequiredtofillinthequestionnaireafterfinishingtheassessment.Thequestinnairemainlyinvolvedintheestimators’attitudetowardsthecomputerperformaceappraisalmethodandthepaperoneaswellastheiracceptanceforthecomputerperformaceappraisalmethodWecollectandanalysisthedatafromtheassessmentresult,theassessmenttimeandthequestionnaire,theresultsindicatethatthecomputertechnologycanimprovethedifferentiationdegreeandvalidityofthetraditionalperformanceappraisal,moreover,thecomputermethodaremorewelcomeandwillbethefirstchoiceintheappraisalmethodformostpeoplenomatterwhetherthecostwastakenintoconsideration.KeyWords:PerformanceAppraisalInformatizationofPerformanceAppraisalInformatizationofHumanResourceManagementComputer-AssistedPerformanceAppraisal□_____□“√”111.11.1.12002350040%2003.20002004212341.1.2123eHR1.21.2.1performanceappraisal,,LandyFarr1980,,,,4LandyFarr1980,,MurphyConstans1987(BAR)208051.2.22060207020902005199910%15%6Client\ServerDelphiMSSQLServerODBCClient\Server2002Intemet/Intranet71.2.3CAA(Computer-BasedTestingCBT)(ComputerAssisstedAssessmentCAA)CBTCAACAACAA890()CAACAA(2002a;2002b)IT()ITRoyDowsingStew-andLong&RomanSleep1992(Computer-basedAssessmentofTransferableSkillsCATS)1996CAAWord-TaskSpreadTask:;;WordTaskSpreadTask:IT9(AmericanTestingAutkaorithIncATA)ITWordTaskSpreadTask:WordExcelIT1.31.3.111021.3.212341.3.312111034041.41.4.1121231.4.21ElsevierAcademicResearchLibraryBusinessSourcePremier1323401034ExcelSPSS1.4.3,1422.1200512345J.C.Flannagan,19541567()()8910102.110162.1,,/2.22.117123452.32.32.3.12.2182.2N/AN/AN/AN/AN/AN/AN/AN/A2.12.12.2192.3.22.3MillerGA,19562.3202.42.41234567891012345678910123456789101234567891012345678910123456789102.2212.212.32222.3.32.4S2.4S”2.4S’2.4SS’S”2310%10%2.41232432.23.12.3.21223.23.2.140253.13.143201383.2.2VK103ABA1A2…A5B1B2…B5105540P1P2…P403.1263.13.23.21AB2AB3BA4BA3.2.31553.3ABP01~P05P11~P15P21~P25P31~P35P6~P10P16~P20P26~P30P36~P40P6~P10P16~P20P26~P30P36~P40P01~P05P11~P15P21~P25P31~P35A1~A5B1~B527553.3XX2VisualBasicExcel3.3858911028AB3.23.23.3293.33.4303.43.23.431VK1033244.14.14.1A13.784.264.243.944.254.354.534.534.294.59A23.253.132.873.383.243.763.763.594.183.76A32.532.463.012.942.643.242.943.593.593.24A43.443.223.182.873.213.533.824.003.413.88A53.042.652.312.962.623.242.652.713.062.65B13.483.824.24.094.113.693.944.504.254.19B23.883.593.653.443.724.004.254.384.194.50B33.422.723.062.903.053.382.943.313.563.06B43.112.622.672.702.753.633.133.192.883.31B53.423.393.813.363.563.693.814.193.443.9433SPSS4.24.21.900(**).().0001010.900(**)1.().0001010**0.01(2-tailed).0.014.34.3103.3550.75152.23765103.7020.56486.17862344.24.44.472294.34.54.51A2870.00%35B410.00%C820.00%A3587.50%B37.50%2C25.00%A3382.50%B512.50%3C25.00%A3075.00%B615.00%4C410.00%A1537.50%5B2562.50%A3177.50%6B922.50%A3587.50%7B512.50%402870420403588%4033833640307525633740317835884.40.01373855.15.1.1123935.1.25.1.35.2401234414243[1]..2002(6)7679.[2]..200243335.[3]...:2000.[4]..200357375.[5]..2004313.[6].(CPAI).2002(8)3539.[7]..200210(4)453457.[8]Landy,F.J.,Farr,J..Performancerating.PsychologicalBulletin1980,11:7275.[9]Murphy,K.R.,Constans,J.I..Behavioralanchorsasaresourceofbiasinrating.JouralofAppliedPsychology,1987,71:573577.[10]Lee,T.W.,StevenD.,Maurer.Theretentionofknowledgeworkerwiththeu