赁贷住宅居住者満足度评価见潜在的评価构造

CSISDiscussionPaperNo.52AStudyontheHiddenStructureofResidents’SegmentationandEvaluationStructureonResidentialSatisfaction;TheCaseofUDCRentalHousingResidentsinJapan†‡JungminChoi†andYasushiAsami‡†DepartmentofUrbanEngineering,UniversityofTokyo‡CenterforSpatialInformationScience,UniversityofTokyoJanuary,2003CenterforSpatialInformationScience,UniversityofTokyo7-3-1Hongo,Bunkyo-ku,Tokyo113-8656,Japan1AStudyontheHiddenStructureofResidents’SegmentationandEvaluationStructureonResidentialSatisfaction;TheCaseofUDCRentalHousingResidentsinJapanThispaperanalyzesthehiddenstructureofresidents’segmentationandevaluationstructureonresidentialsatisfactionusingthedatasetobtainedfromtherecentUDC(UrbanDevelopmentCorporation)survey.Clusteringofresidents,evaluationcriteria,andstructuralrelationshipofsatisfactionfactorsbasedontheevaluationofresidentialsatisfactionareidentifiedandclarifiedfromtheviewpointofhousingsupplyandhousingpolicyplanning.Theresultshowsthattherearefourclustersofcustomersintheevaluationofresidentialsatisfactionprimarilydeterminedbythetwofactors;housingandresidentialenvironment.Alsotheconceptofresidentialsatisfactionwhichispredominantlydividedbythesetwomajorsatisfactioncomponentsisfurtherclassifiedintosevenothersatisfactionfactorsandtheirrelationshipisdiscussed.Theresultclearlydemonstratesthatsatisfactionfromindoorhousingismoreinfluentialindeterminingoverallresidentialsatisfactionthanthatofoutdoorenvironment.Keywords;ResidentialSatisfaction,HiddenStructureofEvaluation,ResidentsonUDCRentalHousing,Marketing(Na,1991;Parketal.,1993;Seo,1998)()()7)9)14)7)9)14)i)213)()12()6)11)6)1223,80816,80840581(2.3)(3)()(4)35(1()5())220(v1v20)13(v22v34)(v21)(v35)3554()()6060143()–60–603–603–60(2)()3535()()()()3)ii)(LCLatentClassModel15))LC2)LCAICBICAWEiii)()33(C3)(C1)4(C4)2(C2)5iv)43(C1)4015(C3)40-5032.34546(2)(C1)1985(C3)1985LCv)vi)()4.126(V20)LC4(V20)(V18)(V33)79)(Parketal.1993)14)8()(SEM)RS(ResidentialSatisfaction)DS(DomainSatisfaction)(DS1)(DS2)DS10)DS4DS25(2001)874vii)71.0DS1DS20.890.84viii)DS1Yooetal.(2002)(/)DSDS1DS2DS1(0.71)(0.39)DS2DS1DS1DS20.75RS42.34660(S1T1)3(S2T1)3150.430.460.890.84(RMSEA=0.056,CFI=0.97,GFI=0.93)0.770.730.710.490.550.430.760.750.210.290.400.500.820.760.700.11-0.150.0350.06591)2)3)153()1018i)ii)Xp12(,,)pYYYY=()(,)(|,)(,)xfyyxxdyγπαφβΩ=∫(,)fyγY(,)xφβX(|,)yxπαXY,αβγiii)iv)v)2)vi)vii)viii)11