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突破绩效的人才管理PeopleManagementEffectiveness讲师：陈威伸先生（Wilsonchen）以人为本的管理Module1：AchievingThroughPeople标杆领航·亚洲典范SettingNewStandardsforAsianExecutiveEducationPeopleManagementEffectiveness突破绩效的人才管理Module1AchievingThroughPeople单元一：以人为本的管理以人为本的管理Module1：AchievingThroughPeopleCOMPETINGFROMINSIDE从内而外的竞争力OurChallenges:我们的挑战：1.人才流失率高2.缺乏成就感3.赏罚不明4.本位主义5.执行力差CustomerSatisfactionAndLoyalty客户满意与忠诚EmployeeSatisfactionAndLoyalty员工满意与忠诚ShareholderSatisfactionAndLoyalty股东满意与忠诚以人为本的管理Module1：AchievingThroughPeopleKeyManagementInitiatives关键管理主动出击行动HealthyCulture具竞争力文化PerformanaceReview﹠Development绩效考核与发展QualityofManagement管理能力+Performance–BasedHRSystems绩效导向的人资系统·Incentive奖金·Promotion晋升·Separation解雇·Meritreaincrease调薪ExecutionPower执行力KPIsetting,review,feedback,coach,improvement设定KPI，检讨，回馈，教导，改进Productivity/Result生产力/结果EmployeeSatisfaction/Loyalty员工满意/忠诚CustomerSatisfaction/Loyalty客户满意/忠诚以人为本的管理Module1：AchievingThroughPeopleOverallWorkshopObjectives整体课程目标·THINK…思考—Inward:WhatKindofmanagerIam?Whataremystrengthsandweaknessseamanager?内省：我是哪一种主管？我有哪些强处和弱点？—Forward:WhatcanIdotobemoresuccessfulinthefuture?往前想：我可以做些什么将来会更成功？·PRACTICE…练习—Newtoolsandskillsinpeoplemanagenment人才管理的新工具和技巧·PLAN…计划—Howtoapplybackinworksetting?如何将所学应用到工作场合？·HAVEFUN…亨乐以人为本的管理Module1：AchievingThroughPeopleLearningProcess学习流程AWARENESS察觉TOOL/PROCESS工具/流程PRACTICE练习APPLICATION应用Keyconcepts/toolsandfeltneedfordevelopment主要概念/工具及觉得有发展的需要Simpletool/processtoenhancemanagementeffectiveness简单的工具/流程以加强有效管理Practicehowtouseofthetool/processeffectiveness练习如何有效利用工具/流程Learnaboutsurveyresultanddevelopactionitems了解问卷结果发展行动方案以人为本的管理Module1：AchievingThroughPeopleOverallWorkshopPlan整体训练计划DAY1DAY2上午Module1:单元一·Achievingthroughpeople以人为本·Changeleadership变革领导Module3:单元三·Empowerment/Enabling赋能授权·Communication﹠Coaching沟通教导下午Module2:单元二·Settingdirection目标/方向设定Module4:单元四·ConsequenceManagement赏罚分明以人为本的管理Module1：AchievingThroughPeopleModule1Objectives：AchievingThroughPeople单元一目标：以人为本的管理·Understandtheimportanceofpeoplemanagementskillsinachievingbusinessresults了解要达到企业经营成果人才管理的重要性·Understandtherolesandskillsofchangeleadership了解变革领导的角色和技巧·Personalreflectiononyourrequiredpeoplemanagementcompetencies对自己人才管理能力的反思以人为本的管理Module1：AchievingThroughPeopleModule1Schedule:AchievingThroughPeople单元一时程：以人为本的管理Bestboss最好的老板Becomingabettermanager成为更好的主管Reflectionandapplication反思与应用ChangeLeadership：Facilitatingchange变革领导：协助变革以人为本的管理Module1：AchievingThroughPeopleLearnFromMyBestBoss从最佳老板的学习1.Ifyoulookbacktomanybossesyouworkedwiththroughouttheyears（workandnon-worksetting），whoisyourbestboss？如果回顾你过去曾经合作过的主管（工作或非工作场合），谁是你最好的老板？2.Whathass/hedonethatmakesyouthinks/heisthebestboss？他/她做了什么，让你觉得他/她是最好的老板?3.Whataretheeffectsofhis/hermanagementbehaviorstoyouandtothewholeteam?他/她的管理行为对你和整个团队造成什么样的影响？以人为本的管理Module1：AchievingThroughPeopleCompetenciesofEffectiveManagers有效主管的核心能力ChangeLeadership变革领导ConsequenceManagement赏罚分明Communication﹠Coaching沟通教导Empowerment﹠Enabling赋能授权SettingDirection目标/方向设定以人为本的管理Module1：AchievingThroughPeopleBecomeanEffectiveManager：StartingfromWhereWeAre成为一位更有效主管：就以现在为起点∷Managersdevelopdifferentmanagementstylesandbehaviorsduetopersonality，values，andearlylifeexperience（childhood，school，earlycareer，functionalbackground）由于个性，价值观，和早期生活经验（童年，学校，早期工作，职能背景），管理者发展出不同的管理风格和行为Step1：Beawareofcurrentstylesandbehaviorsandtheirconsequences步骤一：察觉目前的风格和行为以及产生的后果Step2：Identify2-3areasofimprovement步骤2：指出2-3个可以改进的地方Step3：Developconcreteactionstoupgradeoneself步骤3：发展提升自己的具体行动SelfDiscoveryJourney自我探索之旅以人为本的管理Module1：AchievingThroughPeopleDifferentProfilesforImprovement需要改善的不同情景Changeleadership变革领导ConsequenceManagement赏罚分明Communication﹠Coaching沟通教导SettingDirection目标/方向设定Empowerment﹠Enabling赋能授权以人为本的管理Module1：AchievingThroughPeopleGroupDiscussion∷Inyourgroup，discussthefollowingquestionsbasedontheassignedprofile根据指定的场景，在你们这一组讨论以下的问题Q1：Haveyouseenthiskindofmanager？Asasubordinate，howwouldyoufeelworkingwiththiskindofmanager？问题一：你有见过这样的主管吗？身为部署，和这样的主管工作，你觉得如何？Q2：Whataretheconsequencesofhis/hermanagementbehaviorstotheteamandcompany？问题二：这样的管理行为对团队和公司有哪些后果？Q3：Ifyouwerehis/herbestfriend，whatisyouradvicetothismanager？问题三：如果你是他/她最好的朋友，你对这主管的劝告是什么？·PleaserecorddiscussionsummaryofQ2andQ3inflipchart。请把问题二和问题三的讨论摘要写在简报架上。以人为本的管理Module1：AchievingThroughPeopleImprovementProfile#1：SettingDirection需要改善的情景（1）：目标/方向设定CommonBehaviors常见行为·Don’twastetimeinplanningandanalysis.Justdoit.不要浪费时间做规划和分析，做就是了.·Playsafebybettingonmanydifferentprojects保险起见，同时做很多不同的Projects，分散风险·Changedirectionstoofastorfrequently.Manyprojectsorinitiativesnotfollowthrough太快或太常改变方向，很多专案没有贯彻到底·Providevaguedirection.Seldomclearlydefinesperformanceexpectationswithmutuallyagreedgoals提供模糊的大方向，很少清楚界定变方同意的绩效目标·Avoidmakingimportancedecisionspromptly逃避很快作重大决定Changeleadership变革领导ConsequenceManagement赏罚分明Communication﹠Coaching沟通教导SettingDirection目标/方向设定Empowerment﹠Enabling赋能授权？以人为本的管理Module1：AchievingThroughPeopleImprovementProiles#2：Empowerment需要改善的情景（2）：赋能授权CommonBehaviors常见行为·Nottrustorrespectemployeecompetencies不信任或尊重员工的专业能力·Notsatisfiedwithtechnicalskillandperformancestandardofsubordinates.O