酒店文职人员（英文简历）HOTEL CLERK

精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料酒店文职人员（英文简历）HOTELCLERKSandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.OBJECTIVE:Tocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel.SUMMARYOFQUALIFICATIONS:Developedinterpersonalskills,havingdealtwithadiversityofclients,professionalsandstaffmembers.Detail-andgoal-oriented.Functionwellinhigh-stressatmosphere.KnowledgeableonbothEECOandAPTECcomputerssystems.CAREERHISTORY1992-PresentTHEOLIVERHOTEL,Whitewater,KSHotelClerkResolvedguests'needs.ControlledreservationinpututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests，corporateaccounts,andsuiterentals.Inspectedrooms.1988-1991WALDENHOTEL,Walton,KSHotelClerkTrainedpersonnel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedAPTECcomputerforinputtinggroupbookingandlists.1986-1987WALDENHOTEL,Walton,KSSalesAssociateAssistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendationstocustomers.1983-1985BETHELCOLLEGE,NorthNewton,KSSecretaryResponsibleforgeneralclericalduties.Resolvedinquiries.Assistedinlocatingguestspeakers.EDUCATIONBETHANYCOLLEGE,Lindsborg,KSBachelorofScience;Sociology,1983PREFERENCESFurnisheduponrequest.Candidate'scustomerrelationsandadministrativeskills,essentialinthehotel/hospitalityfield,areemphasizedthroughouttheresume.Educationisde-emphasizedbecausecandidate'sworkhistoryisstrong.