GEAppliancesCopyright199911(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright199911GE1.“”2.3.DMADVDMAIC(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999••3.4ZLT=4.5ZST=6.0•–––––(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999••–(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999•15-25%•66,807•••••99%•CTQ•5%•3.4•••••99%•CTQ(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999--ZZ/511266820.5308,53731.566,80742.56,21053.523364.53.420.5308,53731.566,80742.56,21053.523364.53.4-Z-ZPPMPPMZSTZSTZLTZLT(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999--()()“””“”“”“”“/•••(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999“”()“”()•350o350o5•9095%()QFD()CTQ/CTQ(//)••()CTQ••(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright19991.2.3.4.(Pereto)5.6.7.8.9.10.11.(DOE)12.(SPC)(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999W3.9YX1...XNYXf(X)f(X)Y=Y=Copyright1995SixSigmaAcademy,Inc.XYXY(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999DMAICDMAICGEDMAICDMAIC••••DMAICDMAIC•GE(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999••/••()••••••(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999DMAICDMAIC1.CTQ2.3.4.Y5.Y6.7.Y8.Y9.Y10.X11.X12.13.14.15.16.17.••••••••••(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999YY•CTQ(s)••YCTQYYYYYY(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999DMADVDMADVDMADVDMADVDMADVDMADVDMADV“”CTQsDMADVCTQ/DMADV(CTQ)(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999DMADVDMADV••NPI••CTQ••CTQ••••CTQ(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999DMADV–DMAIC–DMADVDMADVDMAICDMAICDMADVDMAIC(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999(DMADV/DMAIC)--(TQ)-(CQ)----DMADVDMAICDMADVDMADVDMAICDMAIC(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright19991)2)PPM3)Y=f(X)XY4)DMAIC5)DMADV6)(DMAICDMADV)11(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright199922::(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright199921.2.3.4.Y(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999••••/(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999CTQCTQ•••(())•()•••451CTQs23(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999CIB(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999X’QFD’(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999CTQCTQ1.(VOC)2.3.VOCCTQ4.CTQ5.CTQCTQ1CTQCTQCTQ(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999CTQCTQ–––––––––/CTQCTQ•••••••(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999•CTQ••2CTQ(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999DMAIC•(““)••(“”)•••(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999‘’‘’‘’:••••‘’:•••()15%2()2(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999–A15%–6A30%–34–310%–510%–15%62%(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999()(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999A)-**B)-C)–D)Gantt–Gantt()**(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999126d22d38h4(/)5d5Y3d616d72d8/2d927d103d112d128h132d14X2d1516d163d173d1/262/22/92/162/233/23/93/163/233/304/6GanttGantt(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright19991)2)3)4)()(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright19993CTQ(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999SIPOCSIPOC(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999•CTQ(s)••CTQ(s)(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999•••Pareto•Kano••••()•“”““””(海量营销管理培训资料下载)(海量营销管理培训资料下载)GEAppliancesCopyright1999•••(海量营销管理培训资料下载)http: