sieble培训材料3

zyf2008
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2018-03-27

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1Module2:BasicNavigationSection1:Foundations2ModuleObjectivesAftercompletingthismodule,youwillbeabletoLogontoSiebelCallCenterIdentifytheUIstructureNavigatethroughtheuserinterfaceIdentifyUIelementsWhyyouneedtoknowUnderstandingUInavigationenablesyoutouseSiebelapplicationssuccessfully3StartingSiebelApplicationsSelectStartProgramsSiebelEnterpriseApplications6.0SiebelCallCenterOrdouble-clicktheShortcut4LoggingOnTologontoSiebeleBusinessapplicationsSupplyyourUsernameandPasswordSelectadatasource5VerifyingConnectedUserSelectHelpTechnicalSupporttoviewconnectioninformationUsernameDatasource6LoggingOnasaDifferentUserSelectFileConnecttologonasadifferentuserwithoutclosingtheSiebelapplicationEnternewUsernameandPassword7ChangingYourPasswordWhenconnectedtotheserver,youmaychangeyourpasswordbyselectingFileChangePasswordEnternewpasswordinformation8TheUIStructureListViewsApplicationScreensExplorerViewsDetailViewsFormAppletFormAppletListorFormAppletListAppletListAppletTreeAppletRecordRecordRecordRecordRecordRecordRecordRecordRecordAScreencontainsViewsAViewcontainsAppletsAnApplicationcontainsScreensAnAppletdisplaysRecords9WhatIsaSiebelApplet?AnappletdisplaysoneormorerecordsforabusinessentityListappletdisplaysoneormorerecordsFormappletdisplaysinformationaboutselectedrecordabove10WhatisaSiebelView?AviewcontainsacollectionofappletsTherearethreetypesofviewsinSiebeleBusinessapplicationsListviewDetailviewExplorerview11ListViewHelpsyoufind,sort,andquicklyreviewinformationViewareamaybeoutlinedwithcoloredborderSelectedrecorddisplaysinformappletbelow12DetailViewDisplaysinformationaboutasingleparentrecordandrelatedchildrecordsActivitiesrelatedtotheContactFormappletdisplayssingleparentrecordinformationListappletdisplaysrelatedchildrecordinformation13ExplorerViewDisplaysparentandchildrecordinformationinahierarchyTreeappletdisplaysparent/childrecordrelationshipsChangescanbemadetorecordsinthelistapplet14WhatisaSiebelScreen?AscreenisagroupofviewsthatsupportamajorbusinessfunctionAccountsContactsOpportunitiesActivities15NavigatingBetweenScreensandViewsTherearetwowaystonavigatebetweenscreensandviewsSelectScreenfromTabBar…....thenselectviewfromViewBarORSelectScreenfromMenuBar......thenselectviewfromsubmenu16NavigatingBetweenAppletsToselectanapplet,clickinsideitorselectarecordColoredborderindicatesselectedappletUseCtrl+TabtoswitchbetweenappletsSelectedrecordishighlightedwithrowindicator17NavigatingAppletswiththeToggleButtonSomeappletsareconfiguredwithatogglebuttonthatallowstheusertoswitchbetweenappletsClickonthetogglebutton….…andgetadifferentapplet18ElementsoftheUISomeUIelementsyouneedtoknowTitleBar:applicationnameandcurrentviewMenuBar:applicationcommandsandkeyboardshortcutsToolBar:iconsforfrequentlyusedcommandsAlphaTabBar:useforalphabeticsearch19ElementsoftheUIContinuedSomemoreimportantelementsQueriesList:displaysavailablequeriesViewBar:availableviewsfortheselectedscreenTabBar:tabsforfrequentlyusedscreens20SummaryThismoduleshowedyouhowtoLogontoSiebelCallCenterNavigatethroughscreens,viewsandappletsIdentifyUIelements21LabsLab1BasicSiebeleBusinessnavigation22LabReviewReviewobservations,comments,andissuesthataroseduringthelabDiscussthesolutionstothequestionsasked