关于给国外客户的道歉信4篇

参考资料，少熬夜！关于给国外客户的道歉信4篇【导读指引】三一刀客最漂亮的网友为您整理分享的“关于给国外客户的道歉信4篇”文档资料，供您学习参考，希望此文档对您有所帮助，喜欢就分享给朋友们吧！给国外客户的道歉信(一)Mr.UlrichNiemann.DirectorPeople-PeopleExchangeCo.DearSirorMadam:Friday22ndSeptemberManythanksforyourfaxdated7thSeptemberaddresstoGeneralManagerconcerningtheproblemsyouexperiencedduringyourlastvisitfrom29th-30thAugust.Mr.Ford,ourGeneralManagerisawayonleaveatpresentandthereforeIhavetakenthelibertyofreplyingtoyouonhisbehalf.Mr.Niemann,pleaseacceptoursincereapologiesfortheproblemsyouhaveexperienced-ourpolicy,whichyouwereunfortunatelywronglyinformedasanewnpolicy,standsthatthoseGoldenCirclememberswhoareeligibleforupgradesmaybookthroughanychannel,subjectofcoursetoroomavailability.IhavesubsequentlytakenappropriatestepstoensurethatnoneofourothereligibleGoldenCircleguestsaresimilarlyinconveniencedinfuture.IhavealsonotedyourcommentsconcerningourhousekeepingStaffandtheirlackofEnglishandbasiccourtesyandIassureyouthatwewillbeintensifyingourtrainingeffortsinboththoseareasinanefforttoimproveourstandards.Itisonlythroughfeedbacksuchasyourownthatwecanjudgeourselveshonestlyandenhancetheoverallexperienceforyou,ourvaluedguestandthereforeIthankyoufortakingthetimetoputpentoppaper.WearenormallyveryproudoftheservicewhichweofferatChinaWorld,andthus,inanefforttoredeemourselves,wewouldliketoofferyouonenight'scomplimentaryaccommodationwhennextyouvisitBeijing.Tothisend,IwouldbegratefulifwouldcontactmepersonallyandIwillgladlymake参考资料，少熬夜！thenecessaryarrangementsonyourbehalfalongwithanyspecificrequirementsyoumayhave.MyapologiesonceagainandIlookforwardtowelcomingyoubacktoChinaworldHotelinthenearfuture.RegardsAlfredZhuangFrontOfficeManager给国外客户的道歉信(二)Dear(写客户的名字)，Pleaseallowmetotakethisopportunitytoapologiseforthewrongdeliveryofyourorder.Weat(写本公司的名字)alwaystrytoensurethatourordersarrivepromptlyandwilldoourbesttoensurethatthisneverhappensagain.Thankyouforyourpatienceandunderstandingandonceagainpleaseacceptmysincereapologiesforanyinconveniencewhichresultedfromthewrongdeliveryofyourorder.IfIcanbeofanyfurtherassistancepleasedonothesitatetocontactme.Bestregards,(写本人的名字)(日期)给国外客户的道歉信(三)Dearcustomer,IamtheGMoftheamsorrytohearyouarenotpleasedwithletmethankyouforyourcomingtoourareafriendlyandpolite,Iwouldliketomakeanapologytoyouforourbadservice.Afewdaysagoyouwenttoouryougotthere,ourwaitersdidn'thelpyouwiththebaggagequickly,whichyouhadcomplainedaboutformanysoonasIknewaboutthat,Ifeltverycanwedothatforcustomers?NowIamgladtotellyouthatsomethinghasbeendone.ThewaiterswhowereondutythatdayhavebeenhavemadeapromisethatwouldnothappenfromnowIhopeyoucanforgiveusandcometoourhotelagain.Asweknow,customeristheyouhaveanyquestionsorsuggestions,pleasecallusanytimeanywhere.参考资料，少熬夜！Thankyouagain.给国外客户的道歉信(四)Dearcustomer,IamtheGMoftheamsorrytohearyouarenotpleasedwithletmethankyouforyourcomingtoourareafriendlyandpolite,Iwouldliketomakeanapologytoyouforourbadservice.Afewdaysagoyouwenttoouryougotthere,ourwaitersdidn'thelpyouwiththebaggagequickly,whichyouhadcomplainedaboutformanysoonasIknewaboutthat,Ifeltverycanwedothatforcustomers?NowIamgladtotellyouthatsomethinghasbeendone.ThewaiterswhowereondutythatdayhavebeenhavemadeapromisethatwouldnothappenfromnowIhopeyoucanforgiveusandcometoourhotelagain.Asweknow,customeristheyouhaveanyquestionsorsuggestions,pleasecallusanytimeanywhere.Thankyouagain.