CH02EnvironmentofHRM(人力资源管理-南京大学,赵署明)

Prof.ShumingZhaoReviewQuestionsWhataresomeoftherapidemergingsignsofglobalization?WhatarethemajordifferencesbetweendomesticHRMandinternationalHRM?WhatshouldInternationalHRmanagersdowhentheymeetIHRMproblemsofstaffing,traininganddevelopment,performanceappraisal,compensationandbenefit,laborrelations,healthandsafety?Whatissuesdothevideo-tapesdiscuss?LectureTwoEnvironmentofHRMProf.ShumingZhaoHowdoestheenvironmentaffectHRM?Prof.ShumingZhaoIssuesWhatisthedevelopmentofinternationalbusiness?WhatistheimpactoftheenvironmentonHRMWhatistheinfluencesoflegalenvironmentuponHRM?WhatorganizationalfactorsaffectHRactivities?WhatareglobalHRMstrategies?Prof.ShumingZhaoTheInternationalBusinessandHRMProf.ShumingZhaoI.DevelopmentofInternationalBusinessStages:ForeignTradeSalesSubsidiaryInternationalDivisionMultinationalEnterprise(MNE)GlobalizationAlliances,Partnerships,andConsortiaProf.ShumingZhaoII.EnvironmentalFactorsAffectingHRMExternalEnvironment:thelaborforcelegalconsiderationssocietyunionshareholders,competitioncustomerstechnologytheeconomyProf.ShumingZhaoEnvironmentalFactorsAffectingHRMNAFTA,EU,APEC9.11TerroristAttackSARSTidalWave,Tsunami,(December2004,160,000died)MarketEconomicSystemGlobalVillageLaborMigrationLivingStandardsandPovertyEnvironmentProtectionProf.ShumingZhaoEnvironmentalFactorsAffectingHRMTechnology:SupersonicAirplane,Sony’sWirelessboard,AirbusA380with555seatsInformationTechnology:Telegram,Telex,Fax,InternetBiotech:bioinformaticsEnergyTechnology:ElectricCarProf.ShumingZhaoEnvironmentalFactorsAffectingHRMKnowledgeEconomyvsTraditionalEconomy:knowledgeandInnovationCompetitionforSource,Market,andTimeCorporateStrategy:Cost—DifferentiationVirtualOrganizationCapitalvs.HumanCapitalTrainingandCareerDevelopmentProf.ShumingZhaoCompetitiononStandardsSuperfirmssellStandardsFirstclassfirmssellBrandSecondclassfirmssellTechnologyThirdclassfirmssellProductsFourthclassfirmsselllaborProf.ShumingZhaoEnvironmentalFactorsAffectingHRMInternalEnvironment:operationsmarketingfinanceR&DAccountingProf.ShumingZhaoExternalAnalysisOpportunitiesThreatsInternalAnalysisStrengthsWeaknessStrategicChoiceMissionGoalsProf.ShumingZhaoLegalEnvironment:TypesofDiscriminationAgeDiscriminationReligiousDiscriminationRacialDiscriminationSexualDiscriminationSexualHarassmentProf.ShumingZhaoIII.TheOrganizationalContext:thePathtoglobalStatusExportdepartmentSalesSubsidiaryInternationalDivisionGlobalProductDivisionGlobalAreaDivisiontheMatrixBeyondtheMatrixU.S.,European,andJapaneseStructuralChangesControlMechanismsintheNetworkedMNCLinkingOperationModeandHRMDeterminantsofIHRMApproachesandActivitiesProf.ShumingZhaoManagingtheDiverseWorkforceProf.ShumingZhaoIV.ManagingtheDiverseWorkforceagefunctionalspecialtyprofessionsexualorientationgeographicoriginlifestyletenurewithorganizationorpositionProf.ShumingZhaoV.ComponentsandCharacteristicsofCultureDefinitionawayoflifesharedbymembersofsomesocialgroupOldermembersofthegrouppasstoyoungeronesshapesbehaviorandstructuresperceptionoftheworldProf.ShumingZhaoCulture…….…………..Prof.ShumingZhaoComponentsandCharacteristicsofCultureThinking(ideas):values,beliefs,myths,andfolkloreDoing(norms):laws,status,customs,regulations,ceremonies,fashions,andetiquetteLiving(materials):food,clothing,naturalresources,tools,etc.Prof.ShumingZhaoVI.FactorsInfluencingtheCulturalEnvironmentreligioneducationeconomicspoliticsfamilyclassstructurelanguagehistorynaturalresources/geographyProf.ShumingZhaoReligionplaysanimportantroleinthedifferenceofculture.Prof.ShumingZhaoVII.LevelsofCultureCorporatecultureEthniccultureRegionalcultureNationalcultureGlobalcultureProf.ShumingZhaoVIII.DiversityintheWorkplaceTheissueofdiversityisonerealityofbeinggloballycompetitive.Thechallengeofmanagersinthecomingdecadeswillbetorecognizethatpeoplewithcommon,butdifferencecharacteristicsfromthemainstream,oftenthinkdifferently,actdifferently,learndifferently,andcommunicatedifferently.Becauseeveryperson,culture,andbusinesssituationisunique,therearenosimplerulesformanagingdiversity.Prof.ShumingZhaoDiversityintheWorkplaceWeshouldallneedtodeveloppatience,open-mindedness,acceptance,andculturalawareness.Onlysuchmeasurescanproductivitybemaximized.Prof.ShumingZhaoDiversityintheWorkplacesingleparentandworkingmotherdual-careercouplesworkersofcolorolderworkerspeoplewithdisabilitiesimmigrantsyoungpersonswithlimitededucationorskilleducationallevelofemployeesProf.ShumingZhaoIX.OrganizationalFactorsaffectHRActivitiesStageofinternationalizationModeofoperationusedinthevariousforeignmarketsMethodofcontrolandcoordinationStrategicimportanceoftheoverseasoperationstototalcorporateprofitabilityProf.ShumingZhaoProductStrategyTypesofInformationOrganizationalStructureRewardSystemsSelection,Training,andDevelopmentofPeopleTaskDesignPerformanceProf.ShumingZhaoDimensionofHRMPracticesManagingTheHumanResourceEnvironmentAcquiringandPreparingHumanResourcesAssessmentandDevelopmentofHumanResourceCompensatingHuman