HumanResourcesManagementModelHRManagementBriefing•CompanyCulture&ValueSystem•HRFunction&Role•HRServiceScope--StaffStrategy--Recruiting--Compensation&BenefitStructure--TrainingandPeopleDevelopment--PerformanceAppraisal--EmployeeCommunicationMatrix--ManpowerStrategy•BusinessPartner•LeadershipBuildingHRManagementBriefingHRMgmt.ProductivityQualityCreativitySatisfactionChangeTrainingCareerDevelopmentPerformanceManagementCompensationBenefitStaffingEmployeeRelationInterviewSelectionLeadershipBuildingHRServiceStrategy--ServiceevolutionEconomyValueAddedCustomerValueAddedEmployeeValueAddedStockHolderValueCustomerValueEmployeeCommitment70s80s90sHRSupportiveFunction--HRRoleAnalysisBusinessAchievementsLineManager--ImmediateUserEmployee--EndUserHRServiceHRLeadershipPerformanceEmployee’sEmpowermentEmployee’sSkillSetEmployee’sMindsetOrganization’sAbilityEmployee’sSkillSetBecreative,Alwaysseeking,UpdatingtechnologyProbingrulesEmployee’sMindset:Beproactive,Flexible,ActiveSynergyEmployee’sEmpowermentOpensystem,Delegation,Trust&RespectSelflearning--HRRoleAnalysisHRServiceStrategy--HRRoleAnalysisBusinessAchievements•HRManagementStrategicPlanning•HROrganization•HRLeadership•HRControlHRKeyManagement--HRFunctionStrategicPlaningPolicy/GuidelinePlaningAdministrationStaffingPerformanceAppraisalEmployeeDevelopmentCompensationBenefitAdmin.--StaffingMgmt.1.Defineneededpeople2.Establishmanpowerfocusttool3.Decideperformanceobjectives4.IdentifypotencialemployeesStrategicPlaningPolicy/GuidelinePlaningAdministrationStaffing1.Designselectiontool2.Confirmtooleffectiveness3.Preparerecruitingplan1.Recruitingadministration2.Interviewing&Selection3.Offering/RejectionInterview&Selection--RecruitingToolPerformanceVisualizationEnvironmentSelfOthersTask--RecruitingToolPerformanceVisualizationEnviron.SelfOthersTask4.SpokenCommunication2.ToleranceofAmbiguity3.Decisiveness1.Coping7.PolicyandProcedures11.WrittenCommunication12.CommitmenttoTask10.GoalSetting8.Alertness9.AnalyticalProblemSolving15.OrganizationandPlanning5.Assertiveness6.Energizing13.Interaction16.Interaction20.DecisionMaking17.Versatility19.TeamBuilding21.Leadership18.ReadingtheSystem14.Perceptivity--PerformanceAppraisal1.Definegoals/objectives2.IdentifyhighpotencialsStrategicPlaningPolicy/GuidelinePlaningAdministrationPerformanceAppraisal1.DesighC&Bstructuure2.Designappraisalsystemalighnedtodevelopmenthighpotencials1.Decidecompanyemphosizedperformanceobjectives2.IdentifyhighpertencialsHRKeyManagement--PerformanceAppraisalObjectiveSettingWecannotimproveanythingthatwecannotmeasuer.MarketSituationBusinessStrategyBusinessObjectiveTimeLinePerfor.Measure--PerformanceAppraisalPerformanceManagementCoachingActionNeededConfrontingCoachingDevelopingCoachingDevelopingCoachingActionNeededCoachingDevelopingDevelopingPromotingDevelopingPromotingDevelopingPromotingBehaviorPerformance--PerformanceAppraisal360PerformanceFeedbackoBossCustomerPeersEmployeesubordinates--PerformanceAppraisalPerformanceAppraisalProcessCollectfeedbackfrompeersDiscusswithbossConfrontpoorresultsTrackingactionSetaction&timelinefordissatisfiedareaAppreciationcontributionSetting“Climate”PrepareappraisalTerminationorsettingnewgoalsCapabilityCareerLifeCycle1.Stable2.Refusetochange3.Incapable4.Forcedtochange5.Probenewapproach6.Seekingtheinsight7.HarmoniouswithsituationCareerChangeCyclePROD/JHQMGMTSKILL--PerformanceAppraisalNewManagementPhilosophy•Changeistheonlyconstant•Raisingthebarispermanent•Nothingisimpossible•Positivethinking•Solutionthinking--EmployeeCoachingMindsetChanging--Comp/BenStrategies1.C&BPackagealigntothecompanylongtermstrategyStrategicPlaningPolicy/GuidelinePlaningAdministrationCompensation&Benefit1.Industrybenchmarking2.Designcompensationstructure3.Designbenefitstructure1.Salaryincreemnt2.Salaryreview3.SalaryadministrationHRKeyManagementOrganizationPositioning--Comp./Ben.StrategyFourTypesLeadersChallengersFollowersNichePlayers(Styles)BehaviorsPaceSettersChasersCopycatsGuerillaFighters(Behaviors)RetentionGoalLongtermLongtermShorttermShortterm(Culture&Values)C/BFocusCash/BenefitsBalancedCashBasedTotalC&BPackageStructureDesign--Comp./Ben.StrategyOrganizationalNeedsPositionNeedsBenchMarkingComp.&Ben.StructureDesign--TotalPackageCompensationBasePayO.TPayShiftPayTax(CompanyPaid)BenefitBonus13thSalaryHousingFundPensionFundLifeInsuranceMedicalInsuranceTransportationLunchSubsidyAnnualLeaveStockOptionSalesIncentiveComp.&Ben.StructureDesign--TotalPackage55%6%6%4%4%3%3%2%3%3%6%3%2%70%7%7%6%4%3%3%MarketLeaderChallenger85%8%3%0%0%0%4%100%NichePlayerFollowerBasePayBasePayBasePayBasePayMotivationMechanism--MotivationProgramMotivationOutCome20%-30%NoMotivation20%EmployeeMotivation--RecognitionProgramThankYouLetterDayOffSouvenirsHotelRecreationBonusFamilyDinnerSalaryIncreasePromotionStockOptionTravel--EmployeeDevelopment1.Futurekeyemployeedevelopmentplan2.Identifyorgnizationdevelopmentneededtalents3.EstablishcareerpathStrategicPlaningPolicy/GuidelinePlaningAdministration1.Designcompanydevelopmentsystem2.Evaluationcompanytrainingneeds3.De